Reviews

  • Recommended
    Great Great

    Leo B.   ·   5 years ago

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  • Recommended
    I received a "final violation" notice a week or more after I turned in the requested paperwork. That is the only reason I'm giving this a 4. Other than that, people at the desk were very helpful and kind. They helped me get the paperwork in order that I needed. Thank you!

    Amy G.   ·   5 years ago

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  • Recommended

    Has B.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended

    . ..   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Easy to work with Michele has been very helpful and always has a good attitude.

    Janna H.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Very professional and responsive Jody was fantastic, I was able to get all my questions answered on one call and provided details straight to my email in minutes.

    Juan N.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great job

    Ron H.   ·   5 years ago

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  • Recommended
    excellent customer service and responded time Chelsea had been excellent personable and efficient helping with a issue reguarding condo loan approval.

    She has helped so much to be sure I re iebed all information needed.

    Kristen H.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great Job ! Spoke with Jody, regarding my HOA payment.
    Jody was very thorough explaining the payment process.
    I appreciate the great customer service she provided.

    Paul N.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great job great manager Marie is a great person to work with great personality answers questions she ask questions and she is always available to get us anything we need

    David R.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    On site management was always great! Marie was always a pleasure to work with at Cypress Bend. The necessary help was always ready when we arrived on site. This includes access to different areas of the property, contacting residents and other on site obstacles. I contact numerous property managers throughout the year. Marie makes that part of my job easy and stress free. I highly appreciate her efforts towards being prepared for our arrival. Her assistant is very well trained and always able to assist if Marie was unavailable.

    Nick R.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended

    E. H.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Professional service!

    Sandy H.   ·   5 years ago

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  • Recommended
    High quality, good job!! Very cordial and always willing to help.

    Freddy M.   ·   5 years ago

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  • Recommended
    Chelsea is great!!! Very fast response time to questions As a real estate broker we need good communication with condo managers companies. With Cheslsea’s help - she’s making our job easier!

    Linda F. S.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Very quick response. Very good email exchanges, fast replies, everything was handled nicely.

    Thor J.   ·   5 years ago

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  • Recommended
    Everything organized and accurate Ever since Stephanie has taken over the property things have been happening like they're supposed to. She on top of her game. Further more sabrina has been on top of the accounting as well.

    Danny W.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended

    William D.   ·   5 years ago

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  • Recommended
    Felt valued when they addressed my concern.

    Brigitte P.   ·   5 years ago

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  • Recommended
    Heather went one step further to call around to find the information for me and called me back in a quick response time. Very nice instead of getting a run around

    Darlene V.   ·   5 years ago

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  • Recommended
    Correcting late payment records. The office staff were great at correcting records!!!!

    David M.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Sabrina always is prompt and helpful in her responses

    Mark W.   ·   5 years ago

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  • Recommended
    professional and efficent!

    Max S.   ·   5 years ago

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  • Recommended
    Quick and professional I requested a service that it was very quickly provided.

    Victor J.   ·   5 years ago

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  • Recommended
    Great jobs! I called the office 2 times today. Once to request a change of address form and another time to request an Arch. Mod. App. Both Heather and Jody were professional, courteous and patient with me.

    Dave M.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended

    Julie A.   ·   5 years ago

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  • Recommended
    Extra Mile Performance Extra Mile Performance
    First let me say Feedback whether it’s good or bad must be given to employees on a timely basis.
    As Vice President on the CBII board I have observed Marie Josephs performing in an exceptional manner.
    Marie’s customer service skills are exceptional. She always goes above and beyond to help not only me with questions or concerns I may pose to her but more importantly with any problems and concerns residents may have. Marie is always so pleasant with everyone.
    Maries also offers suggestions to the board in numerous ways. Example: The remaining elevator modernization of three elevators needs to be completed but her knowledge of the working of these elevators and the shortage of remaining funds, she offered to the board an option to just do the interiors which the board reviewed and approved. Elevators have had no mechanical problems and replacement for that work can be delayed until ample funds are available.
    I can go on and on with numerous other examples of Marie going the extra mile but I just wanted to share with you and your team what a “exceptional” job Marie is doing here at CBII. It is a pleasure to have a person like Marie as our Property Manager.

    Robb M.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Very thorough and responsive Exclusive was very thorough in my application. Although the requirements to rent a condo were many, the interview process and approval were smooth. During the process, they answered all my questions promptly and returned my security deposit in a timely manner. They are a professional organization that is thorough, responsive and helpful.

    Geoff B.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Very responsive!

    Lisa K.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    high quality employees

    Michael F.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Tiffany came to CBII early August to temporarily fill in for our Management Assistant who is on maternity leave. As Vice President of the CBII board of directors, I work closely with not only the property manager but with the management assistant as well.
    From day 1 Tiffany took off and learned all the mechanics of the office. I have observed numerous times, she is vet organized and promptly follow-up on any request she may receive. Tiffany has been very “pro-active” in her temporary position here and has offered suggestions for improvements numerous times. For example, she offers suggestion in the wording of the work order requests in that the maintenance supervisor should delegate quite a few to the janitorial staff since they are work orders that they could complete on the same day issued. Ion conclusion, Tiffany had been a “team player” and is a great pleasure to work with you. She should be congratulated for going the “extra mile”

    Robb M.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Thank you for taking great care of me! Sabrina was wonderful!!

    Gina B.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    An Outstanding Experience I'll preface this by stating that I generally do not leave reviews, good or bad. However, after a recent experience with Marie Josephs I am compelled to do so. I work with property managers across a wide spectrum of residential housing on an almost daily basis. I fully understand the complexities of the property manager's role and consider myself fortunate to have worked with Marie.

    I was tasked to complete an assignment of considerable importance and called upon Marie for assistance. There was never any hesitation in her assistance. She took time to make sure that information needed to complete the project was made available. Communication was timely and addressed the subject matter concisely.

    I wish all of my clients were such a pleasure to work with as Marie Josephs!

    Daniel H.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Sabrina in accounts payable Sabrina in accounts payable.
    We have been very pleased with her work and she is very conscientious.

    Janna H.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Tiffany is awesome! Tiffany is super helpful! She always responds to my emails and phone calls in such an efficient manner. And she is very sweet!

    Lauren D.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Courteous, Pleasant, and Efficient I have found working with Exclusive Property Management a generally pleasant helpful experience. Working with Marie Joseph has been particularly good. She is courteous, efficient, always on point. I also believes that SHE CARES FOR PEOPLE, an essential quality in providing any type of service. I hope that EPM is adequately compensating her for the good job she does. Her cooperative attitude is also infectious as she sets an example for Tiffany, her assistant.

    Frederick A.   ·   5 years ago

    Response from Exclusive Property Management

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