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RecommendedGreat team, great attitude It has been my pleasure to work with your property manager Marie Josephs on various issues over the past couple of years as well as with Jessica and Tiffany. They have always been of the utmost level of professionalism and have worked to resolve issues in a productive and timely manner.
Paul K. · 5 years ago
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Recommended
Stephanie R. · 5 years ago
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RecommendedGabriela Albert is wonderful!!!!!!
Nancy R. · 5 years ago
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RecommendedVery helpful Thanks for the prompt attention
Gloria A. · 5 years ago
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RecommendedThey are excellent!
Daniela R. · 5 years ago
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RecommendedGreat staff at Cypress Bend Condo 2. Don't ever change . I am a vendor of Cypress bend and Palm Aire for quite some time. It's always a pleasure going to Cypress bend condo 2 . The staff is always on the ball and has the place looking better than ever. Never have any issues with communication. Which is key in our industry. Many of the homeowners I encounter also feel this way which is great. Keep up the good work.
Tony T. · 5 years ago
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RecommendedExcellent service! Incredible staff working at front desk, very helpful and professional. Special thanks to Heather! Great management!
Daniela R. · 5 years ago
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High professional services Excellent professional services rendered from the Property Manager. Always on time and with an exact answer
Marco D. · 5 years ago
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RecommendedGreat customer service!
David B. · 5 years ago
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RecommendedVery quick response to my request. Jody-Ann was very efficient and professional.
A pleasure to work with!Alain C. · 5 years ago
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Recommended
Natalia H. · 5 years ago
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RecommendedDoes great work. Always takes care of things. Fast and efficient communication.
Takes care of problems quickly.
Darryl C. · 5 years ago
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RecommendedIf possible someone from your staff might want to verbally advise the people in 401 about this as they may not have a computer or don't care. They have been renovating their condo for the past 7 months and i mean they are hammering, sawing, pounding nails in the floor every day, yes every. I understand they have the right to do that, however, they start exactly at 8am as Marie had a chat with them when they started at 7am almost 7 months now. I am a cancer patient and after a chemo treatment i need a day or two to recover but that's not happening so i have to suck it up. Anything you can do would help so we can enjoy or holiday tomorrow.
Robert M. · 5 years ago
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Thank you Robert M. for taking the time to rate your experience. Your feedback is very important to us. I understand your frustration when a neighbor is making renovations to their unit, it can be somewhat of a nuisance. As you stated they are starting at 8 am and not 7 am and that's an improvement. Unfortunately, there may not be a whole lot we can do about them stating any later than that. In the meantime, I hope you are getting rest when you can. My name is Lisa DeHerrera and I am the Customer Service Manager. If you should have any questions or concerns, please don't hesitate to reach out to me (954)969-1330.
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RecommendedMara is a pleasure to work with and a real professional! I have recommend Mara to other communities because of her great personable attitude
Jonathan W. · 5 years ago
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RecommendedGreat customer service, process was less stressful I imagined waiting forever and needing more documents that originally requested when in fact it was much less. The ladies were all wonderful.
Lana D. · 5 years ago
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RecommendedTiffany, our office manager has proved to be a true professional. Tiffany has been able to support CBll while learning many things “while on the job!” While taking over as a temporary office manager, she has established rapport with many residents, handle numerous phone calls with poise and patience, and shown conscientious efforts in all her varied duties.
Lorilee P. · 5 years ago
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Recommended
Darryl C. · 5 years ago
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Recommended
Kesser N. · 5 years ago
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Recommended
Nancy R. · 5 years ago
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RecommendedNever had any issues with them.
they are very and extremely sufficientNancy R. · 5 years ago
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RecommendedCourtesy, Consideration and Professionalism As president of one of the Associations managed by EPM, I have frequent necessity of interacting with key management personnel; among them Accounting Representative Kristen Cash. Kristen is competent and courteous as she deals with daily routines and professionally mitigates challenging issues that arise. She maintains a high level of interactive communication which is so beneficial in both routine and special effort tasks. I enjoy working with Ms. Cash and I look forward to her continuing to be a member of the team.
William R. · 5 years ago
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RecommendedAmazing!! Just about the best HOA I have ever had the pleasure of working with. Super fast!!! I will definitely be recommending this community because of how great the I will definitely be recommending this community because of how great the HOA company is!
Karen B. · 5 years ago
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RecommendedHigh cuality service . Sabrina a very efficient and helpful person.
Juan B. · 5 years ago
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RecommendedProfessional Team Sebrina Levine is an Account Executive with Exclusive Property Management. Ms. Levine is genuinely concerned that clients and their properties are up to date with all their accounting needs. She responds to requests quickly. Exclusive Property Management should be proud to have Ms. Levine on your team! Thank you
Jolene G. · 5 years ago
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RecommendedJob well done You approved my ARC in four business days during hurricane season after a long Dorian. Thank you so much. The shutters will be installed soon.... my peace of mind so important.
Janis P. · 5 years ago
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RecommendedPrompt, courteous and clear-cut directions The USPS was late in delivering my condo fees from Massachusetts. I emailed Account Services and they promptly replied regarding the steps I should take to resolve the problem of waiving the late fees.
David M. · 5 years ago
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Recommended
Negel r. · 5 years ago
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RecommendedVery professionalA++ Know EPM for so many years when Orleans Construction of Florida was the "mother" office (of course EPM had a different name) Now EPM manages it's own great name .
CongratulationsFernando S. · 5 years ago
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RecommendedHigh quality work and great value! Enjoy working with Jana/Mara, both have such great attitudes and are very dedicated workers. Always on time and up to speed with all work that is needed to be done. We have said their hard work makes our jobs that much easier!
Jimmy M. · 5 years ago
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Recommendedquick and easy prompt and effective response. thank you
Veronica B. · 5 years ago
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RecommendedExcellent Service As always Chelsea Vinson provides an excellent service, she is quick and very helpful.
Thank you,
Javier G. · 5 years ago
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RecommendedGood response I had two recent interactions with EPM recently:
1. Getting a parking permit for my rental car was handled quickly, easily and graciously at the office.
2. Getting my key fobs reprogrammed as I already had the proper form was down with 48 hours.Susan W. · 5 years ago
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RecommendedFirst impression is everything I was very impressed on the quick response to my questions and friendly staff.
Karen B. · 5 years ago
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RecommendedHigh quality! Very professional customer service and lots of patience .
Sabrina S. · 5 years ago
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RecommendedCan Always Depend On Chelsea!! Good since I started communicating with Chelsea! Before that, i waited days for replies to my emails and often got frustrated.
Diana M. · 5 years ago
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RecommendedBrie from the AR department is awesome!!! Brie from the AR department is phenomenal! She is always friendly, helpful, courteous and knowledgeable. We appreciate her quick feedbacks and assistance every time we contact her. She's a gem!!! Thank you, Brie!!!
Kazumi K. · 5 years ago
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