Reviews

  • Good & Bad I am very impressed with Lisa De Herrera. She took the time to answer all our questions and explain your statement. I am still not happy with the way the late fees are handled and the way the phone system works at EPM.

    Maddy C.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Maddy C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    I would like to give a shout out to Maria Vasquez for her outstanding customer service!
    She is an excellent property manager. She provides prompt, courteous and timely service to our community and is professional in handling all of the details that come with property management.
    We are very grateful to have this shining star in our midst. Thank you, Maria!

    Stuart B.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Stuart B. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great quality of customer service and information Great Speaking with Heather. She was very helpful

    P. R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you P.R. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    The inspector for my roof leak came today. He was very nice and prompt. Thank you for taking care of this problem so fast. He will submit his findings and we will be fixing it in no time.

    Vicky L.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Vicky L. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    High quality Jodi-Ann Simms is very helpful. She is exceptional in handling my calls and provided the information I needed as soon as possible.

    Virginia V.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Virginia V. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    Property Manager is excellent.!! Have had numerous issues with AP people and other main office personnel.

    Augie F.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Augie F. for taking the time to rate your experience. Your feedback is very important to us. My name is Lisa DeHerrera and I am the Office Manager. If you should have any questions/concerns, please don't hesitate to reach out to me. My number is (954)969-1330.

  • Recommended
    Thank you Gaby!

    Ana M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Ana M. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    Fabulous Detailed - on top of the game - honest - great value

    Raymond M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Raymond M. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended

    Barberan I.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Barberan I. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended

    Rafael P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Rafael P. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended

    Eva M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Eva M. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended

    Elizabeth L.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Elizabeth L. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    Great work I appreciate your fast response to our request, GREAT JOB!!

    Clara M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Clara M. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended

    Nancy R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Nancy R. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended

    Yvette E.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Always a pleasure to work with! Jana Klein, along with the other employees we have worked with at Exclusive PM are always a pleasure to work with!

    Cassee Z.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Cassee Z. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    The staff at the front desk was very friendly and helpful

    Evan J.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Evan J. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Appreciate the prompt responsiveness!

    Alan R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Alan R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Kristen Cash Kristen was amazing to work with the 3rd party payment not so much actually we both had issues, horrible !! Thank goodness for Kristen

    DAWN R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Dawn R. for taking the time to rate your experience with us. Your feedback is very important to us and we are happy to hear that you were able to get this matter resolved.

  • Recommended

    Bryan E.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Bryan E. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    No one is better They are just an amazing company and they care about the home owners

    Stan R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Stan R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Helpful, called me back soon after I sent an email Sabrina Levine is helping me sort out some issues with payments due to my bank taking forever to deliver Autopayments.

    Elena P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Elena P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Turn around was quick...I appreciate the expedited return ...

    Tania A.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Tania A. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Very professional and friendly Very professional and friendly. My first contact was with Jody on the phone and she was super helpful. In person she was great. V, super nice and process my paperwork !!!!!

    Richard C.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Richard C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    very detailed oriented, very personable yet very professional The ladies at the front desk were very helpful and professional.
    Chelsea was super ***** professional, cordial, compassionate, very responsive.

    Althea B.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Althea B. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Ms. Simms was very professional and efficient! I was provided with excellent customer service today by Jody-Ann Simms.

    Barbara E.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Barbara E. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great attention to customer service Jody-Ann was very friendly and helpful with explaining the HOA application. She advised on the specifics I needed and provided comfort in the process. Great job!

    Dave F.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Dave F. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended

    Terry S.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Terry S. for taking the time to rate your experience with us and giving us a 5 star review. Your feedback is very important to us.

  • Recommended
    Job well done with fairness. Exclusive Property Management is professional, efficient, and delivers customer service with courtesy.

    H. P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you H. P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Fantastic Service from Jodi My wife and I were treated with great service. Jodi was fantastic.

    Nick L.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Nick L. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended

    Dale B.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Excellent service once connected but it is often difficult to reach someone by cell.

    Jane G.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Jane G. for taking the time to rate your experience with us. Your feedback is very important to us. Please note that we have Customer Service Personnel taking calls from 9-4 with a lunch from 12:30-1.

  • Recommended
    Great job made process easy Tania was very nice to work with and helped make sure myself and contractor understood the process. Also appreciate speedy handling of paperwork

    Doris H.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Doris H. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    EPM is great! I've always had great interactions with everyone at EPM. Everyone is super helpful -- especially Jessica T., who's helped me countless times.

    Thanks for all!

    James P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you James P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Excellent Customer Service I am always gotten great customer service for the girls at Exclusive PM. I have dealt with Heather a few times and she has always followed up and made sure that all of my concerns were addressed.

    D P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you D P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Exceptional Leadership! Jay M. is a very respectable and endearing gentleman. He will look after your property as if it was his own and he trains his managers to do the same!

    If you want to have a quality team in charge of your home I recommend Exclusive Management Company!

    Monica M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Monica M. for taking the time to rate your experience with us. Your feedback is very important to us.

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