Reviews

  • Recommended

    Yvette E.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Yvette E. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Always a pleasure to work with! Jana Klein, along with the other employees we have worked with at Exclusive PM are always a pleasure to work with!

    Cassee Z.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Cassee Z. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    The staff at the front desk was very friendly and helpful

    Evan J.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Evan J. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Appreciate the prompt responsiveness!

    Alan R.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Alan R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Kristen Cash Kristen was amazing to work with the 3rd party payment not so much actually we both had issues, horrible !! Thank goodness for Kristen

    DAWN R.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Dawn R. for taking the time to rate your experience with us. Your feedback is very important to us and we are happy to hear that you were able to get this matter resolved.

  • Recommended

    Bryan E.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Bryan E. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    No one is better They are just an amazing company and they care about the home owners

    Stan R.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Stan R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Helpful, called me back soon after I sent an email Sabrina Levine is helping me sort out some issues with payments due to my bank taking forever to deliver Autopayments.

    Elena P.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Elena P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Turn around was quick...I appreciate the expedited return ...

    Tania A.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Tania A. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Very professional and friendly Very professional and friendly. My first contact was with Jody on the phone and she was super helpful. In person she was great. V, super nice and process my paperwork !!!!!

    Richard C.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Richard C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    very detailed oriented, very personable yet very professional The ladies at the front desk were very helpful and professional.
    Chelsea was super ***** professional, cordial, compassionate, very responsive.

    Althea B.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Althea B. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Ms. Simms was very professional and efficient! I was provided with excellent customer service today by Jody-Ann Simms.

    Barbara E.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Barbara E. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great attention to customer service Jody-Ann was very friendly and helpful with explaining the HOA application. She advised on the specifics I needed and provided comfort in the process. Great job!

    Dave F.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Dave F. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended

    Terry S.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Terry S. for taking the time to rate your experience with us and giving us a 5 star review. Your feedback is very important to us.

  • Recommended
    Job well done with fairness. Exclusive Property Management is professional, efficient, and delivers customer service with courtesy.

    H. P.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you H. P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Fantastic Service from Jodi My wife and I were treated with great service. Jodi was fantastic.

    Nick L.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Nick L. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended

    Dale B.   ·   5 years ago

    Response from Exclusive Property Management

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  • Recommended
    Excellent service once connected but it is often difficult to reach someone by cell.

    Jane G.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Jane G. for taking the time to rate your experience with us. Your feedback is very important to us. Please note that we have Customer Service Personnel taking calls from 9-4 with a lunch from 12:30-1.

  • Recommended
    Great job made process easy Tania was very nice to work with and helped make sure myself and contractor understood the process. Also appreciate speedy handling of paperwork

    Doris H.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Doris H. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    EPM is great! I've always had great interactions with everyone at EPM. Everyone is super helpful -- especially Jessica T., who's helped me countless times.

    Thanks for all!

    James P.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you James P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Excellent Customer Service I am always gotten great customer service for the girls at Exclusive PM. I have dealt with Heather a few times and she has always followed up and made sure that all of my concerns were addressed.

    D P.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you D P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Exceptional Leadership! Jay M. is a very respectable and endearing gentleman. He will look after your property as if it was his own and he trains his managers to do the same!

    If you want to have a quality team in charge of your home I recommend Exclusive Management Company!

    Monica M.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Monica M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Good outcome but process was not friendly When I first contacted EMP to plead my case, the representative was very rigid and did not offer any consideration for my situation. It was only after I kept pressing that she told me I could appeal to the board and have them consider my case. Once that process was initiated, it was quick and the board gave my case fair consideration.

    Romelia P.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Romelia P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Resident at Las palmas home at Davie Heather was extremely courteous and helpful on the phone. She had documents prepared for me before my arrival. Heather greeted me very pleasant and took my other documents, promptly scanned and sent correction to my contractor. Neatly put my documents together after making copies for me, Explaining everything to me. I was pleasantly surprised at the level of service provided to me by Heather and exclusive management team including Karen who reviewed documents to make sure everything i needed was there for my architectural review.

    Gary M.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Gary M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Dawn Valentino was very helpful at Plantation Club Good Morning: My mother has lived at Plantation Club for several years now. She had an issue with a payment and Dawn was very helpful in locating the problem and fixing it for her, all while keeping my Mother calm until it was taken care of. She answered every email very quickly and was always kind on the phone. We appreciate having her in the office.

    Merle B.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Merle B. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    .I just want to acknowledge that Jessica Turnquest, our Management Assistant here in Cypress Bend II is doing an exceptional job. I believe in it very important that people get feedback whether its good or bad. In her case, she is doing an exceptional. job. In the past three years, she has grown amazingly in her position here in maintaining our office as well as handling the emergencies that come up and always well handling successfully disgruntled unit owners on a continuous basis. Recently while our Property Manager was vacation she handled all situations with efficiency and diplomacy. Jessica a great asset to EPM and CBll is very lucky to have her on our property. We are very fortunate to have her. Please commend Jessica for always going the “extra Mile” in servicing our residents here in Cypress Bend II.

    Robb M.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Robb M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended

    rishi b.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Rishi B. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    I have had nothing but fast and good experiences with Exclusive.
    Thank you for your help.

    Nancy K.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Nancy K. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    thank you for the qucik turnaround time.

    Harold A.   ·   5 years ago

  • Recommended

    Orlando M.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Orlando M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Professional staff, well managed property The staff at Cypress Bend II condo (Marie and Jessica) are very friendly, yet professional and objective. They get the job done very well, and the interactions are always pleasant, even when solving unpleasant problems (which they DO resolve!). Would welcome to work with them again anywhere, any time.

    George T.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you George T. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Jessica Turnquest Before Ms. Turnquest goes on maternity leave I would just like to mention how well she ran our office at CBII during Marie's vacation. Jessica was very thorough and kept residents happy as well as dealing with our many vendors in a professional manner. As a current board member of CBII it's a bittersweet feeling to know that Jess will be leaving us for 3 months but i couldn't be happier for her and her soon to be, baby girl.

    James G.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you James G. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Excellent office assistant with the ability to cover for property manager's vacation with professionalism. I just wanted to acknowledge the exceptional job you did maintaining our office as well as handled the emergencies that came up as well as a few disgruntled unit owners while Marie was on vacation. You handled all situations with efficiency and diplomacy. You are a great asset to EPM and CBll is very lucky to have you as part of our team.

    Lorilee P.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Lorilee P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Highly efficient Heather was a great help. She got me the info I needed right away

    L S.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you L S. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great customer service and prompt return emails. Very happy with the overall serice.

    Kevin T.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Kevin T. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Always. Great communication and service Every time, I send a mail to Mrs Chelsea Vinson, I get an immediate and good answer

    Julio S.   ·   5 years ago

    Response from Exclusive Property Management

    Thank you Julio S. for taking the time to rate your experience with us. Your feedback is very important to us.

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