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RecommendedExclusive Property Management, and especially Chelsea Vinson, have been professional, proficient and expedient in this Condo process, and i look forward to working with you all again in the near future
Jacqueline R. · 5 years ago
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RecommendedFriendly, Professional, motivated to help Marsha is welcoming over the phone and was very informative.
Pamela O. · 5 years ago
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RecommendedI have had a very good experience with Exclusive Property Management,what ever problem I have had there have been there to help me with.
Nancy K. · 5 years ago
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Recommended
Andrea B. · 5 years ago
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Recommended
Gemma B. · 5 years ago
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RecommendedPLEASURE TO WORK WITH QUICK AND ATTENTIVE
Juanita A. · 5 years ago
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RecommendedQuick response. Great follow through. Quick response. Very refreshing.
Steve P. · 5 years ago
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RecommendedVery good Very good
Pablo G. · 5 years ago
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Recommended
edgar g. · 5 years ago
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RecommendedBest experience ever on a Management Company.! Veronique was most than kind and helpful!! Very happy with the service!!
Juan B. · 5 years ago
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Recommended
Harry A. · 5 years ago
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RecommendedGreat customer servce Veronique was friendly, knowledgeable and professional!! Thank you!
Paul A. · 5 years ago
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RecommendedAccounting We are getting great accounting reports and services from Sabrina. She is great at follow-up and sending timely reports
Rishi B. · 5 years ago
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RecommendedI got a prompt reply to my questions.
vicky l. · 5 years ago
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Recommended
SHEREE B. · 5 years ago
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Recommendedthank you. received the letter ok
George H. · 5 years ago
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RecommendedApproval of mailbox repair Overall the customer service was good. I wish I didn’t have to wait almost 2 weeks for approval to fix a damaged mailbox.
Danielle A. · 5 years ago
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RecommendedA Job Well Done! Our association had an issue that needed immediate attention this past week and Sabrina Levine stepped right in and assisted us with our issue and we were able to take care of it immediately. Sabrina is very knowledgeable and professional while taking care of our communities needs. The accounting department is doing a great job.
Thank you to SabrinaJolene G. · 5 years ago
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RecommendedVery Helpful when I called I called to get details for the association fees and other information for a home I was listing to sell. Heather was very helpful in providing me the information I needed to make sure I provided the right information to any potential buyers agent and their buyer(s).
Gary C. · 5 years ago
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RecommendedHillary handled my dilemma professionally and 100% to my satisfaction. She was courteous, understanding and willing to listen to any and all issues. She also came up with various solutions and executed the final settlement promptly.
Mark T. · 5 years ago
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RecommendedBelinda Wolowitz is the best PM I've had with EPM! Belinda Wolowitz is the best PM I've had with EPM!
Kriten Cash is the best bookkeeper I've had with EPM!
It's people like these that make EPM a great company!Lars H. · 5 years ago
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RecommendedAlways a Job Well Done Belinda Wolowitz is our prop manager. She is attentive to details and has great ideas on making our community better. She puts up with owners that do not understand the importance of having a better community. It is a please to work with her
Rishi B. · 5 years ago
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RecommendedWent to EPM today to hand MO for Documents. Ladies up from are very nice, and helpful. Very organized. Very good experience. They are very helpful and knew exactly what they were doing. Thank You.
Felix C. · 5 years ago
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RecommendedFast Response, Very Organized, Very Courteous. Sent an e-mail asking for Information, got a quick reply back they were working on it. When I called earlier, the nice lady who answered the phone gave me all the information I needed in order to achieve my task...
Felix C. · 5 years ago
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RecommendedLisa was fantastic,she took time to listen and understand what was wrong.She took action immediately after . Very impressed with her.
Felipe N. · 5 years ago
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RecommendedGreat Customer Service Great Customer Service
SHEREE B. · 5 years ago
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RecommendedWorked well Good experience although it would be helpful if there was an acknowledgement of receipt of the original email/request so I wouldn't be left wondering if you had received it. It could even be automated.
Marla B. · 5 years ago
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RecommendedMara Carter--Excellent Property Manager We have had Mara Carter as our property manager for several years and would like to thank her for taking care of our association. Mara is very professional and genuinely cares about our property and the unit owners. Mara is very versed with FS 718, State and Local laws/Ordinances. She always addresses issues in a timely manner. Exclusive Property Management should be very proud and honored to have Mara on your team. Thank you.
Jolene G. · 5 years ago
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RecommendedGreat Team at EPM Mara is the best! Great communicate and a pleasure to work with
Jonathan W. · 5 years ago
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RecommendedReplying to my comments from a day or so ago. I do have to apologize for my somewhat rude comments about the service i received regarding the installation of sprinklers for my unit in building 4 apartment 301. While i am not looking for sympathy , however, i am undergoing treatment for my throat cancer which has been a 15 year long process when it returns every few years. I was not having a good day when i made those comments, however, i had to miss a day of work without pay waiting for the installers who "overlooked" my apartment having to reschedule for the following day , again working without pay. Today I met with Ms Josephs to settle this issue so as far as she and I are in agreement lets just call it a day and move on. Incidentally when the installers returned the next day both were kind and understood how i felt. Ms Joseph was not a fault for any of this, she is very good at what she does.
Robert M. · 5 years ago
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Thank you Robert M. for taking the time to rate your experience. Your feedback is very important to us. Thank you for understanding that the fault didn't lie on EPM. In the end, I am happy to hear that your concerns have been resolved.
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RecommendedHeather handled it very quickly and made sure it got to the proper property manager. Heather is an asset to your organization. Please keep her
Nancy A. · 5 years ago
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Recommended
suzanne l. · 5 years ago
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Recommended
Morgan N. · 5 years ago
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RecommendedJay, I believe I paid the bill in full in Jan, 2019. As I am in NJ now would you please confirm ? Thanking you in advance for your assistance.
One more thing, my insurance company requires an official notice from Bass, that the sprinklers have been installed. Please send to me at: Nancy Akgun
22 Oneida Ave
Hopatcong, NJ
078431942Nancy A. · 5 years ago
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Thank you Nancy A. for taking the time to rate your experience. Your feedback is very important to us. I have forward this over to your Property Manager to review and follow up with you on.
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RecommendedHi, when I bought my condo Bldg 4 Apt 301 1.5 years ago the view i had from the balcony was outstanding. No other condos to see, no cement of any kind just a beautiful lake with trees as far as you can see. However, mother nature has taken that all away from me. This tree was not tall at all when i moved in, not it is reaching for the 4th floor blocking all that was once beautiful to me. I see nothing but a tree, very sad. Is there any way that this tree could get a haircut giving me my view back and the peace and tranquility it once provided? I would be willing to share the cost of this haircut with the company you hire or using your own maintenance crew.
Robert M. · 5 years ago
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RecommendedMarie is professional and very responsive. She a wonderful person to work with.
Susan K. · 5 years ago
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