Reviews

  • I just want to relay how professional, friendly, fair minded, and service oriented Liz has always treated my family and I during my over six years in Riviera Isles. She has ALWAYS responded to my concerns and giving me feedback on the well being of the community. She's easy to work with, and I honestly could not ask for a better representative for our entire community. I always observe how well she interacts with customers, whether it's in the clubhouse or out in the community. We appreciate her support and effort in maintaining the well-being of Riviera Isles.

    George L.   ·   1 year ago

    Response from Exclusive Property Management

    Thank you for taking the time to provide this wonderful feedback. We truly appreciate the review and look forward to our next encounter.

  • Great Service From Leslie She was helpful and quick. Appreciate it. Thanks!

    Aaron Dubitzky

    aaron d.   ·   1 year ago

    Response from Exclusive Property Management

    Thank you Aaron for taking the time to let us know how we did. We will share the positive feedback with Marsha.

  • Professional and friendly Alexandra D. was professional and a pleasure to work with. She communicated well and was available at all times. The condo and its residents are well cared for.

    Kathryn R.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you so much Ms. Ross for the glowing review. We truly appreciate you taking the time to share this and we will make sure to spread the good review.

  • Rapid reply and action to my request. Thank you Wendy. At our Association meeting last night (12/14/22) I mentioned that the American Flag , in front of building 61, was tattered and should be retired and replaced. I was advised to send an email message regarding this concern to Wendy, the Property Manager. I sent a message to Wendy this morning and promptly received a positive reply to my request. Thank you Wendy!

    Lee S.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you Mr. Sanders for that positive feedback. We truly appreciate it and we look forward to continuing to service your community.

  • Excellent customer service and dedicated work I live in Riviera Isles Miramar FL and I would like to give Lilian Sing (Liz) a 5 star review due to her excellence providing customer service.
    Even though she was very busy and I had not appointment with her, she took her time to assist me explaining all my concerns in a very professional and efficient way. We are glad to have her within our management team in Riviera Isles.

    Jorge F.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you so much for taking the time to give us this feedback. We will share with the team and pass along the job weel done.

  • Professional HOA management company Excellent customer service representative’s!
    Resolved my problem very nicely.

    Jeff F.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you so much for the wonderful review. We truly appreciate you taking the time.

  • Help with Arc Approval Lilian Singh helped us explaining the full Arc review process and ensuring our documentation was complete, we only needed to go once.

    jhony m.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for the great review regarding Lilian. We truly appreciate you taking the time to share your experience.

  • Lilian was very helpful

    Sajila B.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for the glowing review for Lilian. We truly appreciate you taking the time to give us this great feedback.

  • High quality ALL that I talked too, were VERY NICE AND VERY HELPFUL!!

    Helen S.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you, Helen, for taking the time to give us this feedback and positive review,

  • Glad I could help

    Luke N.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for the positive review and giving Lola kudos. We truly appreciate it.

  • Beth, has always done a great job with any questions or requests I have had

    John R.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for the positive review regarding Beth. We truly appreciate you taking the time to give us your feedback.

  • Excellent Response from Heather Heather is always professional polite friendly and extremely knowledgeable and always helpful answering my questions and helping me with everything.

    Izabella K.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for the positive feedback about your experience. We truly appreciate it and will pass it along to Heather.

  • Liz has always provided my family with excellent customer service. Liz provided excellent service in making sure we understood the process and explained the next steps forward for gaining access to the amenities located at the Clubhouse.

    Shenita A.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for the great feedback about Liz. We truly appreciate you taking the time to provide us this review.

  • Staff for the estoppel department are very professional and polite.

    enjoy working with Ms. Gabriela Albert!!!

    Nancy R.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for the great review regarding your experience with Gabriela. We appreciate you taking the time to let us know how we are doing.

  • Website Great website! Provides good information and now able to access and communicate with Exclusive.

    Lisa R.   ·   2 years ago

  • Outstanding Mrs. Lloyd was courteous and responsive to my email. Professional and polite

    Will G.   ·   2 years ago

  • Excellent Sara was perfect

    Bill T.   ·   2 years ago

  • Although my issue has not yet been resolved, I’m sure it will be. The immediate response to my concerns have been quite amazing. I am so pleased at the commitment to residents concerns exhibited at all levels within our community’s association. Thank you all for your commitment to making our homes in Huntington “the” place to live.

    Donald J.   ·   2 years ago

  • Amazing Job by an amazing worker A credit to our Customer Service

    Asa G.   ·   2 years ago

    Response from Exclusive Property Management

    Thank you for your feedback. We'll be sure to share with the team.

  • Nice to get feedback the same day

    Garth R.   ·   2 years ago

  • Provided info and what I requested

    Maria T.   ·   2 years ago

  • Friendly and Professional

    Isaias C.   ·   2 years ago

  • Great response & job well done! Beth Kramer was extremely helpful & responded quickly to our request. So happy to have Beth managing our community! Job well done!

    Bob H.   ·   2 years ago

  • High quality Promptly reached out and took care of my issues.

    Manoharan G.   ·   2 years ago

  • Kind, understanding, quick response, clear and concise I had a very positive experience with Tamica and EPM. As a resident I am glad to have her as a manager. She is very knowledgeable and replies quickly. She is understanding and does her best to be accommodating to the needs and requests of residents.

    Lisa-Ann R.   ·   2 years ago

  • Arc form Karen Pinnock took care of my request for an update of my form. In less than 24 hours she had responded an took care of my request Always Karen has taken care of all issues at our property. Parkwood Homes

    Luis R.   ·   2 years ago

  • Awesome Property Manager Coming from a Landlord standpoint, the property manager plays a vital role, they lead and we follow. Ms. Walker ALWAYS explain and educate me on any issue at hand. Thanks to you EPM for bring a TRUE Property Manager!

    Andrea K.   ·   2 years ago

  • Fast and courteous responses on questions Always get a quick response to a question or an issue.

    Karen F.   ·   2 years ago

  • Excellent Staff

    Nancy R.   ·   2 years ago

  • great service as always.

    Jacinto F.   ·   2 years ago

  • Fast turnaround time for re-roof proposal and approval. Karen, Thanks for all your help!

    Paul H.   ·   2 years ago

  • Good job Very Professional

    Yadira R.   ·   2 years ago

  • Respond for a request was done immediately. Great work!

    Derryl E.   ·   2 years ago

  • María Larissa C.   ·   2 years ago

  • Awesome and efficient

    Nancy C.   ·   3 years ago

    Response from Exclusive Property Management

    Hello Nancy, we appreciate your 5 star review. It's our pleasure to assist you. Please let us know if you have anymore questions and we hope to continue to provide you great service!

  • Received a copy of the financials within 24 hours - great response time!

    Mark B.   ·   3 years ago

    Response from Exclusive Property Management

    Hello ! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

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