Reviews

  • Recommended
    Excellent professionalism Hilary Gilbert resolved my issues by informing me of what I could do to address
    my concerns.

    Janine W.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Janine W. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Responded on a timely matter. Kristen very helpful Kristin looked into some late fees on a timely matter.

    Carmen R.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Job well done! Yanet is wonderful to work with. She resolved my problem right away.

    Graciela M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Graciela M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great customer service I have submitted to lo ve at a property managed by Exclusive I’m hoping we will get approved by the HOA but either way the management company has been extremely helpful, and timely. They answered all my questions and helped me through getting the freeze removed from my credit that I had put on for security reasons. They were quick and did everything within the timeline they told me they would all. Everyone has been friendly from the customer service agent to the woman who sits at the front desk!

    Jasmine J.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended

    Michelle B.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great email responses. Mrs. Veronique Skinner was very prompt to take care of my issue.
    Thank you!

    Young L.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Young L. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Very responsive service! Melissa is awesome, very responsive and courteous service. Solved my problem with a smile!!

    Beth M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Beth M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Extra high, excellent services! I am flabbergasted on the service, incredible, I totally recommend this management company! I want to point out that Mrs Chelsea Winson was totally amazing. Her professionalism, help, dévotion and commitment to this matter was astonishing! Fantastic employee and I would totally consider her an excellent role model for other employees! Her service was totally amazing and she is extremely comprehensive! Congratulations and I wish her the best! She deserves it! Patricia Del Duca

    Patricia D.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Everyone has been very helpful and responded in a timely manner. My client, the buyer, was very pleased with his interactions with the staff.

    Daniel F.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    good experience Chelsea, explained things properly e were satisfied

    gilles l.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Gilles I. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    t1 t2

    t3 t.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended

    Pamela O.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great Overall my experience was great!

    Michael W.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    The process was very slow but at the end effecient Unreasonable delay to get our deposit back. 4 to 6 weeks remains is inacceptable. A deposit must be a check in your file and if at the end you have damage you cash the check not before.

    Daniel F.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Ms. Heather Silpat was very helpful and gave good and timely information requested.

    William R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you William R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    I am a snow bird and pay my maintenance and assessment in 6 month and sometimes 12 month installments. Dawn at Plantation Club is always helpful and very kind. My name is Mark Wilford. I live half a year in Ohio and half a year at Plantation Club. Whenever I need anything Dawn is always helpful and makes sure I get what is needed. She recently helped me make sure my assessment was added correctly and processed. She is very thorough and I appreciate having her working at the office.

    Mark W.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Prompt, accurate response and info from Heather Split Prompt, accurate response and info

    Pat F.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Marie is a great property manager. Very helpful and easy to work with

    Gordon B.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    I am the Project Manager for Wesworth Electric and I work with Hundreds of Property Management Groups from all over the State of Florida. However few Property Managers are as diligent on getting things done and taken care of in a timely manor as Miss Carl Garcia. And not only is she very knowledgeable but also a manager who is generally concerned with her properties. And I give her and this company 5-star review and would always recommend to others. I give Miss Carol Garcia and this company 5-star review and would always recommend to others.

    Mark K.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Just a short question.

    Chris B.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great Office Admin Jessica is an asset to the CBII community. She is very pleasant to speak with, always willing an ready to help in any way that she can, and her communication skills are superb. I am sure I am not the only one that can attest to this in the CBII community. Thank you Jessica for a job well done.

    Robert S.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    High Quality. Ms. Josephs always responds to my emails. Always : )

    C. B.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Brie was extremely Helpful Brie was quick and efficient responding to my questions and needs. She even went the extra mile to call me back when additional information came available.

    Thank You, Brie

    Clara F.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Clara F. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Thanks for your prompt and undivided attention. Heather Silpat was most courteous and quickly sent me the proper "Certificate of Property Insurance" needed for my loan application through Bank of America. Many Thanks.

    Patrick V. Casali
    545 Oaks Lane, Apt. 310
    Pompano Beach, Fl. 33069
    CC 5, Bldg. 68

    Patrick C.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Patricia C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    great property manager Ms. Carol Mrs carol did help me to get my approval much faster as I needed so much and I cannot thank her enough .I am so happy that I purchased my house in that community becuse the Hoa seems to be so cooperative and I am so great full to them

    Ekram t.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Ekram T. for taking the time to rate your experience with us. Your feedback is very important to us. Best of luck with your new home!

  • Recommended
    Awesome experience I hardly have to call for any problems, but whenever I do, it has always been great.

    Jennifer H.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Jennifer H. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Excellent responsiveness, cooperation, proactivity and client orientation from Jessica Turnquest. Thanks Carlos for your drywall work, responsiveness and courtesy. Our condo at Cypress Bend (building 5) recently suffered significant water leak damage originating from the upstairs condo. After completion of the restoration company work, I had to fly to Florida from Canada to coordinare repairs. I would like to thank Marie Josephs and Jessica Turnquest for their responsiveness and cooperation. Special thanks go to Ms. Turnquest who has been my main point of contact throughout this process. She first scheduled the rebuilding of drywalls by Carlos shortly after my arrival which I appreciated given the amount of work to be done in a short period of time. Unfortunately, a personal emergency prevented Carlos from completing the work as planned and it was rescheduled for a week later. Although I was disappointed by the delay, I sensed that the office did their best to ensure that the drywall work could be completed as soon as possible...and that Jessica was genuinely sorry for the inconvenience. She provided valuable advice on several elements, including Florida Building Code for floor assembly, board approval, requirements for contractors, etc. etc. When our AC started malfunctionning, Jessica was again most cooperative and even helped me fill the required form and followed up with the AC company to ensure that they provided all necessary documents to proceed with emergency installation within 24 hours. I have been impressed by her professionnalism, effectiveness, proactivity and client orientation. Merci beaucoup Jessica. Last but not least, I would also like to sincerely thank Carlos for his drywall work under difficult circumstances, his responsiveness and courtesy. Muchas gracias!

    Jovette D.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Jovette D. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Quick response Gabriela Alberts emails for our refunded checks were very informative! : )

    Amber M.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    excellent property manager The PM of 2200 manager, Marie, is always professional and effective within the limits of her authority.
    Responds immediately to owner concerns and questions.

    Peter T Crane ..2200..#608

    peter c.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Peter C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Hillary Gillins provides excellent customer service. Many thanks and sincerest appreciation to Hillary Gillins.She is always willing to help and goes above and beyond.After many unsuccessful phone calls ,emails and letters ..one phone conversation with Hillary and my year old issue is finally being resolved.My five star rating is for the customer service I received from Hillary.

    Sameera M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Sameera M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Very helpful! I just bought a condo in Cypress Bend II and had 2 weeks to move. I was trying to coordinate painting and having all the floors redone before my furniture arrived. I had to be out of the place I was renting on a certain day so I didn’t have much flexibility. Jessica Turnquist was great to work with in trying to get quick board approval. She was very nice and extremely helpful. She understood my time constraints and went above and beyond to help get the approval expedited. It is great to have someone to work with who responds right away and really cares. I lived in a townhouse for almost 20 years and never experienced the personal touch and friendliness I received from Jessica.

    Jennifer A.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Jennifer A. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Answer questions within reasonable time frame, attentive to matters and able to discuss options leading to a successful outcome for all. I'm glad they are still working with us to turn around our troubled and financially deficit community. Lakes of Inverrary is no easy task and is lacking funds. Thanks for sticking by our sides even when you dont get paid!! Carol is heavenly helpful and does her best. She puts in alot of time and effort. Greatly appreciated! - Star

    Star A.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Star A. for taking the time to rate your experience with us. Your feedback is very important to us. It is a pleasure working with you too!

  • Recommended
    Went above & beyond to provide exceptional service for a priority request! Went above & beyond to provide exceptional service for a priority request!

    Naomi G.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    I emailed Ms. Vinson and received an almost immediate reply in the most kind yet professional way.

    Thais C.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Thais C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    On the ball most of the time For the most part they are on the ball. Still for answers to some of the questions I had for them. Their staff is very friendly and personable at the main office

    Sandra W.   ·   6 years ago

    Response from Exclusive Property Management

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  • Recommended
    Mara Carter is great! Mara Carter manages our property. She is very knowledgeable and addresses our concerns immediately. She is very professional and genuinely concerned about keeping our property pristine. I enjoy working with Mara Carter and the office staff at Exclusive Property Management.

    Jolene G.   ·   6 years ago

    Response from Exclusive Property Management

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