Reviews

  • Very thorough and receptive to my e-mails. Wonderful experience. I needed approval for a pool and it was expedited quickly.

    Deanne M.   ·   7 years ago

  • A pleasure do deal with. Always a good experience......thorough , efficient, quick, and easy.

    Marvin K.   ·   7 years ago

  • Very prompt response - Thank you Gabriela!

    Cyndi P.   ·   7 years ago

  • Excelent , great attention . I had my request by email answer immediately by Chelsea . Thank you

    Marisol L.   ·   7 years ago

  • Great service!! Always great and prompt service from Chelsea and the entire team.

    Janine S.   ·   7 years ago

  • Wonderful Customer Service Chelsea is the absolute best at Exclusive. I was able to ask her anything at any given point. she never takes more than 5 mins to get me a answer. it was a beautiful experience

    Alexia T.   ·   7 years ago

  • Veronica knew exactly what I needed and worked quickly to get me the information Veronica was very pleasant and emailed me the information in a very timely manner.

    Tina D.   ·   7 years ago

  • Ehab W.   ·   7 years ago

  • Love this company. Fast and efficient Very friendly staff and fast service.

    Gina R.   ·   7 years ago

  • Job well done. Chelsea was very professional, efficient and a great communicator all of which I greatly appreciate

    Denis B.   ·   7 years ago

  • Support provided by Chelsea Vinson Mrs Vinson is always open to support and help the owners. She is ver respectful in her interactions and respond communication very quick. A few days ago I asked for her advice and support for the voting process, although not part of her responsibilities, she help me promptly.

    Julio S.   ·   7 years ago

  • Very good experience. I would recommend it.

    CLERISTON S.   ·   7 years ago

    Response from Exclusive Property Management

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  • CHELSEA H.   ·   7 years ago

    Response from Exclusive Property Management

    Thank you Chelsea H. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Great Assistance in a bad situation. An HOA payment from over 2 years ago was called into question. Due to the length of time that had past, documentation was difficult to gather but Hillary was very patient and helped guide me through the process to resolve the issue.

    Denton G.   ·   7 years ago

    Response from Exclusive Property Management

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  • Hillary does a great job keeping up with and dealing with late payments

    Darryl C.   ·   7 years ago

    Response from Exclusive Property Management

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  • Excellent Accounting Services I met Melissa Ott today, who is the Accounts Payable Agent that handles our condominium's billing at Exclusive Property Management. Ms. Ott is an asset to the EPM accounting team. She is professional, courteous, kind and has great work ethics. Ms. Ott is dedicated to keeping accurate concise records and ensuring inquiries are answered in a timely manner. Interacting with Ms. Ott today reassured me that our condo accounting records are in good hands. Please recognize Ms. Ott for her excellent job performance. Thank you.

    Jolene G.   ·   7 years ago

    Response from Exclusive Property Management

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  • Good Job Kristen Cash, Accounting representative, has been great in assisting me with payment inquiries. She responds immediately to my questions and so helpful.

    Lucy C.   ·   7 years ago

    Response from Exclusive Property Management

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  • Heather is your consistent anchor for your front desk..... the remainder is a revolving door! She needs to be rewarded before she moves on to a place that will pay her more

    C S.   ·   7 years ago

    Response from Exclusive Property Management

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  • Excellent professionalism Hilary Gilbert resolved my issues by informing me of what I could do to address
    my concerns.

    Janine W.   ·   7 years ago

    Response from Exclusive Property Management

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  • Responded on a timely matter. Kristen very helpful Kristin looked into some late fees on a timely matter.

    Carmen R.   ·   7 years ago

    Response from Exclusive Property Management

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  • Job well done! Yanet is wonderful to work with. She resolved my problem right away.

    Graciela M.   ·   7 years ago

    Response from Exclusive Property Management

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  • Great customer service I have submitted to lo ve at a property managed by Exclusive I’m hoping we will get approved by the HOA but either way the management company has been extremely helpful, and timely. They answered all my questions and helped me through getting the freeze removed from my credit that I had put on for security reasons. They were quick and did everything within the timeline they told me they would all. Everyone has been friendly from the customer service agent to the woman who sits at the front desk!

    Jasmine J.   ·   7 years ago

    Response from Exclusive Property Management

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  • Michelle B.   ·   7 years ago

    Response from Exclusive Property Management

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  • Great email responses. Mrs. Veronique Skinner was very prompt to take care of my issue.
    Thank you!

    Young L.   ·   7 years ago

    Response from Exclusive Property Management

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  • Very responsive service! Melissa is awesome, very responsive and courteous service. Solved my problem with a smile!!

    Beth M.   ·   7 years ago

    Response from Exclusive Property Management

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  • Extra high, excellent services! I am flabbergasted on the service, incredible, I totally recommend this management company! I want to point out that Mrs Chelsea Winson was totally amazing. Her professionalism, help, dévotion and commitment to this matter was astonishing! Fantastic employee and I would totally consider her an excellent role model for other employees! Her service was totally amazing and she is extremely comprehensive! Congratulations and I wish her the best! She deserves it! Patricia Del Duca

    Patricia D.   ·   7 years ago

    Response from Exclusive Property Management

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  • Everyone has been very helpful and responded in a timely manner. My client, the buyer, was very pleased with his interactions with the staff.

    Daniel F.   ·   7 years ago

    Response from Exclusive Property Management

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  • good experience Chelsea, explained things properly e were satisfied

    gilles l.   ·   7 years ago

    Response from Exclusive Property Management

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    t3 t.   ·   7 years ago

    Response from Exclusive Property Management

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  • Pamela O.   ·   7 years ago

    Response from Exclusive Property Management

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  • Great Overall my experience was great!

    Michael W.   ·   7 years ago

    Response from Exclusive Property Management

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  • The process was very slow but at the end effecient Unreasonable delay to get our deposit back. 4 to 6 weeks remains is inacceptable. A deposit must be a check in your file and if at the end you have damage you cash the check not before.

    Daniel F.   ·   7 years ago

    Response from Exclusive Property Management

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  • Ms. Heather Silpat was very helpful and gave good and timely information requested.

    William R.   ·   7 years ago

    Response from Exclusive Property Management

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  • I am a snow bird and pay my maintenance and assessment in 6 month and sometimes 12 month installments. Dawn at Plantation Club is always helpful and very kind. My name is Mark Wilford. I live half a year in Ohio and half a year at Plantation Club. Whenever I need anything Dawn is always helpful and makes sure I get what is needed. She recently helped me make sure my assessment was added correctly and processed. She is very thorough and I appreciate having her working at the office.

    Mark W.   ·   7 years ago

    Response from Exclusive Property Management

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  • Prompt, accurate response and info from Heather Split Prompt, accurate response and info

    Pat F.   ·   7 years ago

    Response from Exclusive Property Management

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  • Marie is a great property manager. Very helpful and easy to work with

    Gordon B.   ·   7 years ago

    Response from Exclusive Property Management

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