Reviews

  • Recommended
    Review about Jessica ( Great employee to work with) I have been working with Jessica from couple years and she is a very detailed oriented person with a passion for quality of work she does. Jessica has always been highly supportive for all the issues/questions that we had in Bldg 5.She always steps out to extend her hand whenever needed. I would love to work with her anytime.

    Sirisha J.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Sirisha J. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Jessica is very courteous and kind to all of us. She helps with whatever/ whenever she can and she always follows up with us residents and our concerns. She even stayed at the office late a few times on a Friday for me when I needed a decal for the weekend because I got off of work late. She is definitely as asset to the Cypress Bend II community.

    Travis B.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Travis B. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Punctual and on point Jessica is very kind and you can tell she cares about this community. For the almost two years she’s been with us she is the most efficient administrator we have ever had. I have been to the office at 9am and she is there. Sometimes I come to the office after she is supposed to be gone for the day and she is there. Jessica really goes above and beyond the call of duty when it comes to the residents questions, needs, and demands. Jessica and The property managers jobs are endless and they deserve much more appreciation then I’m sure a lot of residents give, but still they come to work everyday to do this thankless job. Thank you both for all that you do to make Cypress Bend II a better place.

    Janice R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Janice R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Prompt and immediate response. Thank you for your immediate attention to my request for tile installation approval.

    Theresa M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Theresa M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Excelente service from Jessica Turnquest. Jessica thank you for always being so helpful when we need assistance with any matter related to our unit 303.

    Maria Victoria J.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Maria V. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Awesome Service

    Michelle C.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Michelle C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Very professional and helpful Heather was very helpful and totally professional. She sent what was needed very promptly.

    Ann G.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Ann G. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    very smiling and pleasant people. willing to help us and always very nice to us

    marcio p.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Marcio P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great Job to the management team with their dedication to excellence The management group shows genuine care with all matters regarding to the property. The property is well kept.

    luis R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Luis R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great customer service and follow-up. Hillary was able to assist me with payment of my dues.

    Michael S.   ·   6 years ago

    Response from Exclusive Property Management

    Michael S., I see that you rated your experience with us as a one star, but you provided us with a great compliment about one of our employees. My name is Lisa DeHerrera and I am the Customer Service Manager. Please don't hesitate to call me so that I can further assist you with any questions/concerns you may still have. You may contact me at (954)969-1330.

  • Recommended
    Great customer service and follow-up. Hillary was able to assist me with payment of my dues.

    Michael S.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Michael S. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Heather was super nice and helpful to answer my questions. Very professional.

    Emma V.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Emma V. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Prompt response to my inquiry

    Maria R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Maria R. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Hillary was the BEST She walked me through the procedure for appling Payment! Very through in every detail! Great follow through! The BEST! You are lucky to have her! Thanks again

    John W.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you John W. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    It is great to work with a management company that provides excellant response time to emails and phone calls. I have the pleasure of working with a great professional Marie Josephs from EPM over the last two years. Marie responds in a prompt and friendly manner to our vendor requests and inquiries. Marie is very knowledgeable, organized, and courteous.

    Kristie G.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Kristie G. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Although brief, the correspondence with Jana was very pleasant. Although brief, the correspondence with Jana was very pleasant.

    Megan M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Megan M, for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Excellent customer service Melissa Ott displayed wonderful customer service helping me to resolve a problem with my maintenance fees

    james k.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you James K. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Exclusive Property Management is very professional in their management of our needs at Parkridge East.

    Diane G.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Diane G. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    High Quality, Great Customer Service Melissa Ott in the Accounts Payable Dept is very helpful

    Sheree B.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Sheree B. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    Very Professional, Accomodating and Efficient I am a new owner in Palm-Aire and want to pay tribute to Chelsea Vinson. Chelsea is very professional, accommodating and efficient. Her communication was outstanding and as my primary contact with Exclusive Property Management, I rate Chelsea an A+.

    Scott N.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Scott N. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    Great Follow Up - Thank you! Accounts department doing a great job helping me resolve a payment issue. They have emailed me and called me to follow up.........good service! Thank you.

    T M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you T Martin for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    HIgh Quality Service Just spoke to Brie Baran on the phone and she was amazingly helpful and answered every single question I neede!!

    Justin G.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Justin G. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    I rate them as an excellent management company. Marie Josephs in particular does an outstanding job. we deal with emergency roofing issues and she is quick to respond, decisive, and communicates clearly. we do not get that with some mgmnt companies. as a vendor this is extremely helpful to us.

    daniel q.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Daniel Q. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    I rate them as an excellent management company. Marie Josephs in particular does an outstanding job. we deal with emergency roofing issues and she is quick to respond, decisive, and communicates clearly. we do not get that with some mgmnt companies. as a vendor this is extremely helpful to us.

    daniel q.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Daniel Q. for taking the time to rate your experience. Your feedback is very important to us.

  • Recommended
    Good job The condo Management is great no issues

    Simmons EPA S.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you for taking the time to let us know how we are doing. Your feedback is very important to us.

  • Recommended
    My development, Cypress Woods, recently left EPM. I dealt with Stephanie Cathon numerous times. She was friendly and most importantly, she got things done. I will miss working with her. I could tell she was detail oriented in the HOA meetings. All she needed was the direction the board wanted her to go, and she was off and running.

    Theresa T.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Theresa T. for taking the time to rate your experience with us. We wish you and the your association the very best.

  • Recommended
    High quality! This company is very well structured. And you can tell by how organized they are as a Team. The employees are very effective in what they do. They are always willing to put the extra mile to provide the best service possible. The Property Manager Carol Garcia is all about getting things done the right way. Her relationship and interaction with her vendors is nothing but professional and kind. She is very dedicated to her communities. I have seen the way she treats the residents and it is very refreshing to see someone who is genuinely interested in assisting them with their concerns.

    Ray P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Ray P. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Speedy ARC approval I recently moved to Cypress Cove and submitted my first ARC to obtain approval for a renovation. I want to commend Karen Pinnock, ARC Coordinator for her guidance, speed and clarity in communicating throughout the process. It was a huge help to ensure a smooth process. I am grateful.

    Miguel M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Miguel M. for letting us know how we did. We are so pleased to hear that our ARC Dept. was able to assist with your whole ARC application process. Your feedback is very important to us. Best of luck with you project!

  • Recommended
    Fast response. Great customer service. Timely response to all inquiries. Very efficient and detailed customer service. Have worked with this management company in several opportunities with different clients and have always received excellent service from them.

    Romina O.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Romina O. for taking the time to rate you experience with us. We are pleased to hear that our Sales and Leasing Dept. is always able to assist you.

  • Recommended
    High quality Always a pleasure to work with!!

    Erin R.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Erin R. for taking the time to rate your experience with us. We are pleased to hear that our Sales and Leasing team is always able to assist you.

  • Recommended
    Very satisfied *

    Renata J.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Renata J. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Jana Klein is a very hard worker, simply the best!

    Christina M.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Christina M. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    :)

    Leydi C.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Leydi C. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    High quality, friendly staff The staff are efficient and very friendly
    They get the job done

    Jeanie S.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Jeanie S. for taking the time to rate your experience with us. Your feedback is very important to us.

  • Recommended
    Great communication - looking forward to working with your company again.

    Aracelia P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Aracelia P. for taking the time to rate your experience with our Sales and Leasing team. Your feedback is very important to us.

  • Recommended
    Heather was great ! I am still working with Exclusive on another project and feel it will go even more
    smoothly.

    Barbara P.   ·   6 years ago

    Response from Exclusive Property Management

    Thank you Barbara P. for taking the time to rate your experience with ARC Dept. and Customer Service Dept. Your feedback is very important to us. We wish you the best of luck with your new project!

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