Reviews

  • Recommended
    Good Sevice

    Daphnee L.   ·   4 years ago

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  • Recommended
    Job well done It was really nice working with Marie she cares about the property and the tenants she make sure everything's done right

    Ernaud O.   ·   4 years ago

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  • Recommended
    Needed copy of wind mitigation report. Received by email, quickly.

    Richard G.   ·   4 years ago

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  • Recommended

    Aaron L.   ·   4 years ago

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  • Recommended
    Excellent staff. I have been dealing with exclusive property management for a few years now , and I couldn't be happier, as a landlord they make my job easier because they do theirs in an excellent way. The assistants at the front office always have a positive attitude and help on everything they are able, Michael Porter (manager) , Nilsa and Ms. Chelsea Vinson are very educated, professional and efficient on what they do. Overall Im really satisfied they are managing our building. Thank you guys, and keep up the good work.

    Ignacio B.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended

    Philip C.   ·   4 years ago

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  • Recommended
    Great customer service!

    Thelma R.   ·   4 years ago

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  • Recommended
    Excellent job Liz is always available and she pays attention to your concerns. Courteous and amicable. She is an asset to our community.

    Ramon P.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended

    Jackeline V.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended

    Germain B.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended

    Fred Y.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended

    Pablo G.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Job well done the response time was fast and complete

    Nadia B.   ·   4 years ago

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  • Recommended
    Great Management To whom it may concern,

    **Disclaimer: I would like to keep this anonymous.

    I wanted to give a great review on your APM, Marsha Walker. I had a lot of issues that I needed help with and I called the clubhouse very irate. Though my demeanor was off putting and my attitude was horrendous, Ms. Walker didn’t fail to assure me that she could assist me in whatever way I needed her to.
    She sat on the phone with me for two days and tried to work things out and I failed to even comply. I tried my best to make things hard and for that, I wanted to apologize. I also wanted to say that she is so professional, so patient, and is careful with her choice of words.
    Marsha not only deserves a raise and free lunch, but she deserves a hug! I hope any future guests that encounter her sees what a gem she truly is and as she moves up, I hope you all cherish her too! I wish I had treated her a lot better but at least she did her job. She handled me in the way you’d handle someone you know personally. She gave me as much attention as she could in, what seemed to be, a very busy clubhouse. She offered me the opportunity to come out and meet with her personally as well. She made space as best as she could to discuss my situation earlier in the morning and (although I didn’t show it) I am grateful.
    Whomever is in charge of reviews, I hope you all share this with her for me. Thank you for your time!

    Anonymous T.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Very Professional Karen was able to answer all of my questions quickly and thoroughly.

    Kirk O.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Jody was terrific

    Frances S.   ·   4 years ago

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  • Recommended
    Great response time. Friendly staff =)

    E. H.   ·   4 years ago

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  • Recommended

    Edward C.   ·   4 years ago

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  • Recommended
    Excellent Heather was a great help, profesional , kind and fast respond .... she is a great value for the company .

    Frank P.   ·   4 years ago

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  • Recommended
    Top notch customer service and care I’ve had the pleasure of working with Marie and Jessica for several years. I work with many property management companies and no management company compares to the care and dedication they provide for their communities. In addition to their above and beyond attention to detail, they reply to any questions or concerns within minutes and always have a smile on their face.
    I highly recommend exclusive property management, as it’s much more than just a job to them.

    Ashley M.   ·   4 years ago

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  • Recommended
    High quality service . Fantastic front desk attention..it feels it will be a faster than expected process.

    Ronald D.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Easy to work with for our community Our Management Team is proactive and very helpful to our community.

    Marcel S.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Couldn't be happier with their curtious way of handling their projects. Excellent support

    Nicole R.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Very Good Service Heather is very sweet and patient, excellent service.

    Maritza A.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Superb Service The service I received from Tishana Williams from EPM was excellent- thank you! She was so helpful, kind, & knowledgeable! EPM should be very pleased to have a team member like that! Superb customer service!

    Lauren R.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great Value & great job My expirience is very good!

    Franklin A.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Job well done My issue was taken care of in an expert and timely manner. Also very courteous!!

    Vickie T.   ·   4 years ago

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  • Recommended
    Good follow up Prompt response to my concern

    Jose M.   ·   4 years ago

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  • Recommended
    I recently had to talk to a staff member Jodi-Ann on the phone and I was very impressed , she was courteous and very helpful.

    Marjorie M.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended

    Jeff K.   ·   4 years ago

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  • Recommended
    Great level of service. I am an Allstate insurance agent and I was told that I would get the requested documents within 2 days and I got them within 15 minutes. I can just imagine how the level of service for unit owners is. Thanks a million!

    Sandra C.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Accounting representative Sabrina is the best! She is the most conscientious.

    Janna H.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Great Service From EPM I have had the pleasure of working with EPM, both as a Board Member and owner. They have provided consistently outstanding support to me, in both roles, and are always professional, friendly, and dedicated to service. Thank you!

    Neil D.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended
    Addressing my concern I contacted our property management company to deal with an issue of rodents around the houses in our subdivision. Julius was prompt in his reply and came out the very next day with personnel to work on the situation.

    Krisdhal U.   ·   4 years ago

    Response from Exclusive Property Management

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  • Recommended

    Lauren A.   ·   4 years ago

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  • Recommended
    Timely Waiting to see how fast board reviews now

    Steven H.   ·   4 years ago

    Response from Exclusive Property Management

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