Reviews

  • Cody was very professional, honest and compassionate with our situation. Would definitely use 360 heating and air again!

    Lindsay C.   ·   Google   ·   3 days ago

  • I'm Annette's husband (She wrote the 100th review on 360 Heating and Air). I want to emphatically echo her review. Cody was here first thing this morning after our phone call yesterday afternoon. We could not have asked for a better experience. Well done folks!

    Duane C.   ·   Google   ·   1 week ago

    Response from 360 Heating & Air

    Thank you so much for echoing Annette’s review and for helping us celebrate our 100th! We’re glad Cody was able to get there quickly and provide such a great experience. We truly appreciate your support and kind words!

  • Cody arrived on time for our scheduled appointment, was extremely respectful, communicated extremely well about what he was going to do, what he was finding with the AC unit and how he planned to fix it. He didn't try to sell me anything like a new unit. The price was very reasonable and they had a very easy way to explain the billing, sign, and pay all with our phones. I highly recommend 360 and we will be using them for all of our HVAC needs.

    Annette M.   ·   Google   ·   1 week ago

    Response from 360 Heating & Air

    Thank you for the thoughtful review! We’re glad Cody was punctual, respectful, and kept you informed throughout the repair. Our goal is always to provide honest recommendations and fair pricing without unnecessary sales pressure. We truly appreciate your recommendation and look forward to helping with all your future HVAC needs!

  • Taylor was very prompt on his arrival. He was very professional very honest and knowledgeable about his company along with heating and air issues I would Highlyrecommend him to anyone for any type of services that he offers.

    Lisa G.   ·   Google   ·   1 week ago

    Response from 360 Heating & Air

    Lisa, thank you for the great review! We’re glad Taylor was prompt, honest, professional, and able to clearly explain everything. We truly appreciate your recommendation and the opportunity to help!

  • They came out and got the job done in a timely manner. Grateful for the quality service from Cody and his team.

    Thomas H.   ·   Google   ·   1 week ago

    Response from 360 Heating & Air

    Thanks so much, Thomas! We appreciate you using our services and taking the time to leave Cody and our team a great review!

  • The owner of this business went above and beyond to get us the best deal possible, while getting the job done quickly! They were our second quote vs Fayette Heating and Air. We are "Comfy Club" members with Fayette H&A. With member discounts, we were quoted $1200 to replace a pressure valve, including six hours of labor. We almost submitted to eating that cost, but then I saw a post on Nextdoor complaining about Fayette Heating and Air. In the comments, I found a recommendation for 360 Heating and Air. Their personal service and communication did not disappoint! In conclusion, they completed the pressure pump job for $600 in less than 2 hours. We are now big fans of 360! I should also mention, the service provider for Fayette Heating and Air attempted to collect payment at the time the quote was completed. Even before the job was completed! My gut said "Naw. That's shady!" Glad that we went with 360! Responsive, affordable, and transparent! Oh, and after the HVAC work was completed, Fayette Heating

    Anna W.   ·   Google   ·   1 week ago

  • Cody is an amazing technician who hit every level of the standards, the Newman's had. The fast response when every one else was full made them fill and I the friends Kenzie feel important. Thank you and we will be referring you guys to our friends, family and Strangers.

    Kenzie W.   ·   Google   ·   1 week ago

    Response from 360 Heating & Air

    Thank you so much for the kind words! We’re glad Cody delivered the level of service you expected and that our team was able to respond quickly when others were booked. Making our customers feel valued is always a priority. We truly appreciate your trust and every referral to friends, family, and even strangers!

  • Technician Cody responded to our service call to our home and did a wonderful job. He was careful and thorough when trying to trouble shoot the issue, and was able to provide a fix during the appointment. He was professional and respectful of our property and time, and kind to our pup. I would use 360 Heating and Air again!

    Elizabeth B.   ·   Google   ·   1 week ago

    Response from 360 Heating & Air

    Thanks so much for writing Cody and our company a great review! Cody takes his time and is very thoughtful about his process. Thanks for taking the time to give him recognition. Let us know if you have any future HVAC needs!

  • Cody is awesome! Great company! Honest, excellent service and pricing. I will be using them for all my needs.

    Tim M.   ·   Google   ·   1 week ago

    Response from 360 Heating & Air

    Thanks so much for taking the time to write Cody and our team a 5 star review! Let us know if you need anything else at all. Thanks and take care!

  • I cannot say enough great things about 360 Heating & Air. From start to finish, the entire experience was outstanding. Owner Taylor Buckley runs a top-notch company and made sure every detail of our installation was handled professionally and with complete transparency. A huge thank you to Steven and Kaleb, who performed the installation. Their workmanship, attention to detail, and professionalism were second to none. They arrived on time, worked efficiently, kept everything clean, and took the time to explain the new system and answer all of our questions. It is clear they take tremendous pride in their work. The quality of the installation exceeded my expectations, and the entire process was stress-free. Finding a company that combines honesty, exceptional customer service, and expert craftsmanship is rare, but 360 Heating & Air delivers on all three. If you're looking for a heating and air company you can trust, I wholeheartedly recommend 360 Heating & Air. Taylor, Steven, and Kaleb provided a five-star experience from beginning to end. Thank you all for a stellar job!

    Randall R.   ·   Google   ·   2 weeks ago

    Response from 360 Heating & Air

    Randall, thank you so much. It was a pleasure for our team to meet you and your family and provide a new install for you. We greatly appreciate you using our company and taking the time to provide us an excellent review. Thank you for providing pictures of your new Inverter Heat Pump System, as well; we are extremely glad you are happy with the install and we are a call away should you need anything. Thanks again!

  • Cody with 360 made a service run to our home this morning. We are new customers and appreciated them visiting us after a call late the previous day. He gave an honest assessment of our situation and only charged for the service run. He could've taken advantage of our lack of knowledge but didn't. We'll definitely use 360 again!

    Kelley W.   ·   Google   ·   2 weeks ago

  • Kaleb was so helpful. He came out on a Sunday to make sure we had AC working. Supper nice and friendly. Everyone who has came to our house has been wonderful. Can't say enough good things about the young men and owner of 360 Heating and Air. They will always be our first call when we have any issues.

    Joshua A.   ·   Google   ·   2 weeks ago

  • Staff were very friendly and price was affordable. Fast service. Will definitely use these guys again.

    Jim H.   ·   Google   ·   2 weeks ago

  • I must say I was very impressed by his presentation of his company and services. They lived up to it all. Kaleb and Stephen were on time, cleaned up and took the time to explain what they had done. They had two HVAC systems to install and it went extremely smoothly. For a young company, I was more than impressed with pricing, work and workers. I will be recommending them to family and friends.

    Jacquelyn S.   ·   Google   ·   2 weeks ago

  • Cody called first, then sent a text when he arrived, he was very professional and very polite. He made sure everything was working properly before he left and made sure I had the information to contact them if I had any further problems. Overall excellent service.

    Kathleen R.   ·   Google   ·   2 weeks ago

  • We recently had to replace our heat pump and air handler after discovering a leak, and I couldn't be more impressed with the service we received from 360 Heating & Air. From the very beginning, the process was smooth and professional. Taylor came out promptly, thoroughly inspected our home, and took the time to explain his recommendations for the proper size and tonnage needed to efficiently heat and cool our house. He answered all of our questions and provided a straightforward proposal with his best price upfront-no gimmicks, no back-and-forth negotiating, and no wondering if there was a better deal available. We received several quotes from other local HVAC companies, and 360 Heating & Air offered the best overall value. Their pricing was significantly lower than many of their competitors, while still providing high-quality equipment and exceptional service. That gave us confidence we were making the right decision. On installation day, the supervisor introduced himself and the installation team, Kaleb and Steven. Before starting, they reviewed the installation process, inspected the equipment, and completed a thorough pre-installation walkthrough. They worked efficiently, treated our home with respect, kept everything clean throughout the job, and made sure everything was running perfectly before they left. They also took the time to answer all of our questions and ensured we were completely satisfied. It's refreshing to find a company that delivers exactly what they promise. From the initial consultation to the final installation, everyone at 360 Heating & Air was knowledgeable, honest, professional, and courteous. If you're looking for an HVAC company that provides quality workmanship, fair pricing, and outstanding customer service, I highly recommend 360 Heating & Air. It was an excellent experience from start to finish.

    Andrew W.   ·   Google   ·   3 weeks ago

  • I contacted 360 to get an estimate on work and a second opinion. I received a call from Peter in their office and he was so professional and helpful that I scheduled an appointment. They kept me up to date with schedule changes. I received a call from Cody W. when he was on his way. When Cody arrived, he was cordial and explained all issues and costs. I had seen their reference on Angi and am so glad I found them. I have one more bid to consider, but I have to say they are locally-owned, which is a priority.

    kathleen w.   ·   Google   ·   3 weeks ago

  • High quality, great value, job well done. Highly recommended HVAC. After getting quotes from several companies, I decided to go with 360 Heating and Air. Peter Wilkins presented the product options and even offered me a portable air conditioner while I waited for my new HVAC system to be installed. I showed him a quote from another company, and he was able to offer a very competitive price. He also assured me that I could contact him anytime if I had questions or needed assistance with the unit. I found 360 Heating and Air through Google and chose them because of their quick response, quality workmanship, warranty, Wi-Fi-enabled system, and focus on safety. After comparing their proposal with the other quotes I received, I found their offer to be exceptional. Kalub and Steven did an outstanding job installing the system. They were friendly, courteous, professional, and knowledgeable. Kalub took the time to answer my questions and showed me how to operate the new system. Overall, I am extremely happy with the service I received from 360 Heating and Air. Thank you to the entire team for making the process smooth and stress-free. If you are looking for a new HVAC system, I highly recommend 360 Heating and Air.

    Farrah Tan H.   ·   Google   ·   3 weeks ago

  • Very good service, professional tech, on time ..a overall excellent experience

    Robert S.   ·   Google   ·   3 weeks ago

  • Very professional and helpful!

    Patt S.   ·   Google   ·   1 month ago

  • Cody showed up promptly during the designated time. He was professional and polite. He showed me what was wrong with the unit and got it up and running quickly and without an enormous price tag. Highly recommend!

    Amanda M.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Thank you for taking the time to leave us this fantastic review! We’re glad Cody was able to arrive on time, explain the issue clearly, and get your system back up and running quickly without a major expense. We truly appreciate you trusting 360 Heating & Air!

  • Cannot believe how quickly, efficiently, and professionally Cody worked. In less than an hour my AC was up and running and I signed up for the annual maintenance plan . Love supporting local, family run, and relatively new (1 year) company and will be a customer for life.

    Lindsay W.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Thank you so much for the wonderful feedback! We’re thrilled to hear Cody was able to get your AC back up and running so quickly! We truly appreciate you signing up for our annual maintenance plan and, even more, for supporting a local, family-run company. Customers like you mean the world to us, and we’re grateful to have earned your trust for the long run!

  • First time using service, very pleased with service,Professionalism! Will definitely use again and recommend to friends and family

    Pete E.   ·   Google   ·   1 month ago

  • Did fantastic job very professional and friendly and cleaned up after themselves also gave us portable ac to use until they got here to replace our unit

    James T.   ·   Google   ·   1 month ago

  • Fantastic experience with 360 Heating and Air! From the initial diagnostic call to the final installation, their team provided top-tier customer service and communication. The job started with Cody coming out to diagnose our old heat pump and why it wasn't keeping up cooling our house as the temperatures started to climb. He was thorough, and pretty quickly we determined that a repair just wasn't going to be cost-effective. From there, Peter and Taylor did a great job walking me through all of our replacement options. Peter and Ryan then stepped up and patiently answered every single question I had about the new systems we were looking at. To top it off, Taylor went completely above and beyond by bringing a portable AC unit to our house to keep us cool and comfortable until the new system could be installed. That is next-level care. When installation day arrived, Cody, Kaleb, and Steven did a phenomenal job putting everything in. The crew was knowledgeable, respectful, highly professional in appearance, and timely. They worked efficiently and took great care of our home throughout the entire process. We've been running the new system, and the best part is that it works so flawlessly we don't even have to think about it anymore. Listen to their recommendations and install a variable speed unit-the system works so much better than our old system! They also installed new thermostats to replace our old Ecobee units, and the new ones work even better and offer way more options. It's incredibly rare to find this level of craftsmanship, cleanliness, and care from an entire company. I highly recommend 360 Heating and Air! Make the wise choice and give them a call!

    Jerry K.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Thank you so much for the incredible review! We’re grateful for the opportunity to help from the initial diagnosis through the final installation. Cody, Taylor, Kaleb, and Steven will all be thrilled to hear your kind words. We’re glad the new variable speed system and thermostats are keeping your home comfortable. Thank you for choosing 360 Heating & Air and for making the WISE choice!

  • They were very professional and I'm enjoying my units. I will recommend them anytime.

    kennedy B.   ·   Google   ·   1 month ago

  • High quality, great value, professional personnel! Replaced 2 hvac residential units. Kaleb, Steve, and Cody were always prompt, courteous, and very professional onsite. The guys were knowledgeable regarding the project and may be the cleanest contractor I've worked with. Definitely a pleasure and would highly recommend 360!

    Joanna C.   ·   Google   ·   1 month ago

  • High quality, great value, professional personnel! Replaced 2 hvac residential units. Kaleb, Steve, and Cody were always prompt, courteous, and very professional onsite. The guys were knowledgeable regarding the project and may be the cleanest contractor I've worked with. Definitely a pleasure and would highly recommend 360! 360 heating and air for an estimate to replace hvac unit. They were prompt and courteous and submitted a very reasonable price. Crew was very professional and project completed just as detailed in the estimate. Would definitely use again. Thanks 360!

    Bram C.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Bram, we really love hearing that you enjoyed working with us! Your parents were a joy to be around and we are thankful that they gave us the opportunity to do the work for them. Please call us anytime!

  • Much cheaper than competitors, personable and thorough, transparent about the entire process. Great financing options that allowed me to upgrade with out tanking my budget. Have recommended to friends and will recommend to anyone in the market for new H&C

    Jake S.   ·   Google   ·   1 month ago

  • Wonderful experience from the time of the estimate to the install. Taylor and the entire crew were extremely thorough, paid attention to detail, answered every question we had and left the work area clean. The unit is performing much better than the old one and is a lot quieter inside and outside. Recommend 360 Heating and Air 100%.

    Victoria C.   ·   Google   ·   1 month ago

  • I have to say my experience with 360 heating and air. Has been the most pleasant experience from the first time I spoke to Taylor Buckley setting up the appointment and helping me figure out the best system to suit the needs for my home. My technicians Kaleb Houston and Steven Lamb arrived at my home on time and were very courteous and pleasant to talk to. They were very knowledgeable and worked efficiently to get my new furnace and A/C unit installed. They made my worst day a pleasant experience. I will definitely recommend 360 Heating and Air to my friends and family. All I can say is thank you

    Jerome B.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Jerome, thank you for taking time to leave us this review and highlighting your pleasant experience. We aim to provide you with the best experience possible and to know we have exceeded expectations makes us very proud!

  • The 360 crew (Caleb, Steven & Cody) showed up on time, were efficient, cleaned up after themselves and worked hard to get my 2 new units up and running. Thanks Guys.

    Robin B.   ·   Google   ·   1 month ago

  • We had a good experience with Steven and Kaleb today as they installed our new heat pump. They were pleasant, professional and worked steadily all day to complete the project in good time. They cleaned up nicely afterwards as well. Overall, a very positive experience

    Gary L.   ·   Google   ·   1 month ago

  • Polite, professional, straight to work, informative of issue

    Joann D.   ·   Google   ·   1 month ago

  • My technician was very professional and did what he said he would do!

    Lesa B.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Thanks, Lesa! We appreciate the opportunity to service you. Take care and let us know if there’s anything else we can help with.

  • Very professional and did what they said they would do! My technician was Cody.walker

    Lesa J.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Thank you so much, Lesa! We greatly appreciate you using our services and leaving us a review. Let us know if there is anything else we can do for you!

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