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RecommendedThe team at 360 Heating &Air is exactly WHO you need to contact with your HVAC needs. I gave Ryan a call and he was able to get one of his guys out to see me. Cody came by and evaluated my older AC unit and did an excellent job letting me know what the issues were. After talking with my wife we chose to have our entire system replaced minus the duct work. They were able to get us in the next day. Kaleb and Steven did an excellent job from start to finish! 360 is an all the way around great local company with a great culture!
Greg P. ·
Google · 2 weeks agoResponse from 360 Heating & Air
Thanks so much, Greg! It is a pleasure meeting you and Peaches and servicing your home. We greatly appreciate you working with us and leaving us a great review. Thanks again!
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RecommendedI have used 360 Heating & Air twice within the last year. I found them through a Facebook search. Both times I have contacted 360 Heating & Air they have been able to send someone out within a reasonable time after reaching out. Both times the service has been completed by Cody. The first time required a capacitor replacement, the second most recent time required replacement of a fuse, cleaning of a filter, checking some wiring, and additional work. Cody was prompt, professional, and extremely efficient both times he has came to complete services. Both time Cody has completed services he explained what the problems are and what he is doing to fix them. Since my most recent service everything is running great, and the both my experiences have been hassle-free. The cost is substantially more competitive to other businesses in Lexington. Would recommend them for service
Mona B. ·
Google · 2 weeks agoResponse from 360 Heating & Air
Thank you so much for taking the time to share your experience with 360 Heating & Air! We truly appreciate your continued trust in our team over the past year. We’re especially glad to hear that Cody provided prompt, professional, and efficient service during both visits while taking the time to explain the issues and repairs along the way. We’re happy to hear everything is running great after your recent service!
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RecommendedI met with Taylor from 360 heating and air after meeting with other Heating and air companys. His presentation was far above any of the other companies . His knowledge and dedication to having a good product, and great customer service was impressive. I knew that this was who I wanted to hire just after a few minutes of talking to him. His price was better by a small margin also. The guys that installed were professional and neat. Thank you
June Y. ·
Google · 3 weeks ago -
RecommendedAbsolutely a 5-star company!!! I was looking for a new company after something went wrong with my AC and my old company couldn't -or wouldn't- diagnose it. I have a ductless mini split system and it was hard to find people who were good with that kind of system. I reached out to a friend and was recommended 360 Heating and Air! From the outset, I had a great feeling about them. I was able to speak to one of the owners, Peter, directly and set up an appointment. Cody came out and spent a couple of hours at my house to diagnose the issue, and he was extremely helpful, knowledgeable, and professional! He told me he would run some estimates for repair and replacement, and we set up a time for two days later to go over everything. Cody and Peter showed up right on time, and they were both very courteous and genuinely wanted to get me back up and running. I opted for complete replacement, and the team came the very next day to start the install!! Kaleb, Steven, and Cody were all amazing! They were so professional and really wanted to do the job right. They found a lot of improper installation and not-up-to code issues from my first company, undid all of those issues, and had my new install up in 2 days. They took the extra time and went the extra mile to make sure it was right and up to code! I even received a text from Peter the day after the install to check on me! From diagnoses to install was only a week- I couldn't get my old company to even to diagnose in a week! I was very pleased with the timing, friendliness, and knowledgeable and professional service I received. I wanted to give these guys a tip, and figured an amazing review would to be the best way!! I would highly recommend 360 Heating and Air for all your HVAC needs!!!
Courtney C. ·
Google · 3 weeks agoResponse from 360 Heating & Air
Courtney, thank you for taking the time to share your experience, we truly appreciate your thoughtful review. We’re glad we were able to properly diagnose the issue and complete your system replacement quickly and correctly. I’ll be sure to pass your kind words along to Cody, Kaleb, and Steven as they take great pride in their work. Thank you again for your trust and recommendation. We’re always here whenever you need us.
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Recommended
Ashley R. ·
Google · 3 weeks agoResponse from 360 Heating & Air
Thank you so much, Ashley! We’re looking forward to taking care of you and your family long term.
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RecommendedWe were very pleased with the repair work and cost. The text notifications of appointments and appearances was very nice.
Brenda . ·
Google · 3 weeks ago -
Recommended
Raj S. ·
Google · 3 weeks agoResponse from 360 Heating & Air
Raj, thank you for being a repeat customer!
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RecommendedThank you so much for helping cool my house off after my HVAC/thermostat decided to not work properly. Technician was very courteous, knowledgeable, and friendly. He checked the entire unit until he figured out my thermostat was not communicating with the unit as it should be. I submitted a request for service on a weekend and someone called me immediately to set up a service call the next day. I did not have to call and talk to a machine in order to receive service as I have had to do in the past with larger companies.
Elizabeth S. ·
Google · 3 weeks agoResponse from 360 Heating & Air
Thank you so much for your review and for choosing 360 Heating & Air! We are so glad we could help get your home cooling again and that our technician took the time to fully work through the issue and find the problem. That kind of thoroughness matters to us and we look to be as thorough as possible. We also appreciate you mentioning the scheduling side. When someone needs HVAC service, they should not have to fight through AI robots, automated systems, or big-company call centers just to get help. We believe in real people helping real people, and we are glad that came through in your experience. Thanks again for trusting our team!
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Recommended360 Heating & Air did a great job fixing my A/C. The technician arrived on time, was professional, and quickly found and repaired the problem. My system is working perfectly again, and the whole experience was easy and hassle-free. I would definitely recommend them to anyone needing HVAC service.
Brittainy F. ·
Google · 1 month agoResponse from 360 Heating & Air
Thank you so much for your recommendation! We’re glad to hear our technician was able to quickly get your A/C back up and running and that the process was smooth for you. We truly appreciate your trust in 360 Heating & Air and look forward to serving you again whenever you need us!
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RecommendedKaleb was so helpful. He came out on a Sunday to make sure we had AC working. Supper nice and friendly. Everyone who has came to our house has been wonderful. Can't say enough good things about the young men and owner of 360 Heating and Air. They will always be our first call when we have any issues.
Joshua A. ·
Google · 1 month agoResponse from 360 Heating & Air
Thank you so much for the review! We’re thrilled to hear about your positive experience with Cody. He truly takes pride in going the extra mile to make sure problems are fully resolved, and it’s great to know his dedication and friendly approach made such an impact. We appreciate your trust in us and we look forward to helping you again whenever you need us.
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RecommendedCody Walker was unbelievable in helping us solve our AC problem. He stayed longer than expected, determined to find what was causing the problem. Super nice, friendly and approachable. Will be using 360 Heating and Air again and would request Cody to be the one to come out if we ever need them to come again. Very happy with our experience. Google · 1 month ago
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RecommendedWe had an excellent experience from start to finish with our HVAC purchase and installation. The entire team was professional, knowledgeable, and easy to work with. They took the time to explain our options clearly and helped us choose the best system for our home. Our new system is running perfectly, and we've already noticed a big improvement in comfort and efficiency. Overall, this was an stress-free, great experience, and I would highly recommend them to anyone needing HVAC services.
Alex C. ·
Google · 1 month agoResponse from 360 Heating & Air
Thank you for the kind words and for trusting us with your home comfort, we truly appreciate it. We’re glad to hear the entire process felt smooth and stress-free, and that our team was able to clearly walk you through your options so you could make the best decision for your home. It’s even better to know you’re already noticing improved comfort and efficiency, that’s exactly what we aim for. If you ever need anything down the road, don’t hesitate to reach out. Thanks again for the recommendation!
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RecommendedWe had a great experience with 360 Heating and Air. They came out at 8 AM to give an estimate, and by 5 PM our new HVAC system was fully installed and cooling our home. Peter and Ryan were easy to work with and helped us choose the best option for our needs. Our technicians-Cody, Kaleb, and Steven-were professional, knowledgeable, and left everything clean, even hauling away the old unit. Highly recommend!
amy b. ·
Google · 1 month ago -
RecommendedGreat service and showed up on time. Really wasn't in a rush just checking on my systems because I felt they weren't running correctly or efficient. Had another company come a week prior and the claimed my compressor was out and maybe some other issues as well. Mind you this unit is still under warranty so I wouldn't have to pay for parts. Estimated cost for jus replacement of compressor and refrigerant $4200. 360 and there staff came to look and found that nothing was wrong with compressor , prob jus low on refrigerant. They are going to come back after it warms consistently and do some maintenance and some efficiency work . I feel they saved me $4200 in unnecessary repairs for my 5 year old unit which I greatly appreciate. My other unit on the other hand is old and been struggling for a while so will need to be replaced. 360 and there staff will definitely get my business when replaced.
Corey S. ·
Google · 2 months ago -
RecommendedCalled 360 heating and air for an estimate to replace hvac unit. They were prompt and courteous and submitted a very reasonable price. Crew was very professional and project completed just as detailed in the estimate. Would definitely use again. Thanks 360!
Bram C. ·
Google · 2 months agoResponse from 360 Heating & Air
Bram, we really love hearing that you enjoyed working with us! Your parents were a joy to be around and we are thankful that they gave us the opportunity to do the work for them. Please call us anytime!
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RecommendedI called and they came to me the next day. They were highly professional, and I felt confident in their honesty and suggestions. The installation took one day. I felt comfortable leaving my home in their hands. Thank you for the high quality, professional service!
Lindsey O. ·
Google · 2 months agoResponse from 360 Heating & Air
Lindsey, thank you so much for the wonderful review! We’re glad we could get to you quickly and that our team made you feel confident and comfortable throughout the process. Providing honest recommendations, professional service, and a smooth one day installation is exactly what we strive for. We truly appreciate your trust in us and your kind words!
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RecommendedI had an excellent experience replacing both HVAC units at my duplex. The quote was professional and transparent, communication was consistent, and the work was completed quickly and efficiently. I wouldn't hesitate to use 360 again-both for my own properties and for my clients. It's great to work with a reliable, locally owned company!
Ciara I. ·
Google · 2 months ago -
RecommendedI had an excellent experience replacing both HVAC units at my duplex. The quote was professional and transparent, communication was consistent, and the work was completed quickly and efficiently. I wouldn't hesitate to use 360 again-both for my own properties and for my clients. It's great to work with a reliable, locally owned company!
Ciara H. ·
Google · 2 months agoResponse from 360 Heating & Air
Ciara, thank you for the kind words and for trusting 360 Heating & Air with your duplex project, we truly appreciate it. It was a pleasure working with you, and we’re glad to hear the process felt transparent, efficient, and professional from start to finish. Your recommendation means a lot to us, especially coming from someone who works with clients as well. We’re always here whenever you need us, and we look forward to helping you again in the future!
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RecommendedKaleb and Cody were great, fixed my ac unit. Very professional, knowledgeable and kind will definitely call again.
Brad G. ·
Google · 2 months ago -
RecommendedGreat experience all around. Quick response. excellent explanation of work required and were super professional the whole time. The system was up and running in no time. Everything went smoothly and the price was amazing. I would highly to recommend them to anyone needing HVAC work.
Ed W. ·
Google · 2 months ago -
Recommended360 Heating & Air came & serviced our heat pump today . Two outstanding technicians, Cody & Kaleb. They did a fabulous job. So great that we signed a yearly contract to service our heat pump for the entire year. Prices are very reasonable.
Judy M. ·
Google · 2 months agoResponse from 360 Heating & Air
Thank you so much for the wonderful review! We truly appreciate your kind words and are thrilled to hear Cody and Kaleb took such great care of you. We’re glad you were pleased with the service and found our maintenance plan and pricing to be a great value. Thank you for trusting 360 Heating & Air with your heat pump service—we look forward to taking care of you all year long!
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RecommendedExcellent technicians who provide fast, quality service for a reasonable price
JP S. ·
Google · 2 months agoResponse from 360 Heating & Air
JP, thank you for the kind words! We’re glad you had a great experience with our team. We work hard to provide fast, high-quality service at a fair price, and we really appreciate you taking the time to share your feedback.
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RecommendedGreat service buy Cody and caleb.found something that would have killed me literally. ThNks
Leonard H. ·
Google · 2 months agoResponse from 360 Heating & Air
Leonard, we truly appreciate you taking the time to leave us a review. We’re glad we could help and that you had a great experience with us!
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RecommendedI came home at 10pm and no heat. 42 degrees. I called 360 Heating & Air and within 3 hours my heat was working. Cody was the technician. I highly recommend them.
Carolyn A. ·
Google · 2 months ago -
RecommendedCody walker and Kaleb Houston were absolutely helpful and great individuals who were amazingly hardworking. They did excellent work replacing my old heating and cooling systems, both of them were five stars ?????????? workers.
Ek G. ·
Google · 3 months agoResponse from 360 Heating & Air
Thank you for the detailed feedback and five-star recognition. We’re proud of the work Cody and Kaleb put into every installation. As a company, we take pride in delivering a seamless, professional experience at every stage, from the initial consultation through the installation. You truly made the “Wise Choice” and we sincerely appreciate you choosing 360 Heating & Air!
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RecommendedReally appreciate the 360 team. I have been dealing with allergies for months, and decided to install a good air cleaner. After doing some research, I found a very reputable company that offered a clean air solution for our home. I am very happy with our choice, and definitely recommend this company for any Heating and Air problems or air cleaners.
Kim B. ·
Google · 3 months ago -
Recommended360 Heating and Air gave us great service. They were very prompt and thorough. Kaleb and Curtis were courteous and kept us informed during the installation. Very satisfied.
Sheila R. ·
Google · 3 months ago -
RecommendedJust needing an honest answer about the system in my place I was renting, he showed up on time and with a positive attitude. Answer my questions and addressed my concerns. Even sent a second team to double check everything... if I was to go with a heating and AC guy, this is the guy I would strongly recommend. I appreciate the honest and straightforward answers..
Steve V. ·
Google · 3 months ago -
RecommendedOur HVAC system replacement went off without a hitch, was reasonably priced, and I can't say enough about their customer service. Highly recommend.
Aaron M. ·
Google · 3 months ago -
RecommendedI had a whole new unit installed and I have nothing but great things to say. Not only does the unit work amazing, but the savings were huge. The 2 young men that installed it were also very helpful. Kaleb and Cody were very knowledgeable and had answers for all my questions.
Armand L. ·
Google · 3 months ago -
RecommendedKaleb and Cody quickly and efficiently identified the problem and got our heat back in working order. We appreciate it.
jeremy B. ·
Google · 3 months ago -
RecommendedCody and Kaleb were super friendly and professional! They took care of our issues efficiently and cleaned up any messes from insulation, etc. We will definitely use them again!
Elizabeth E. ·
Google · 3 months ago -
RecommendedI can't recommend 360 heating and air enough. We got several quotes on getting our hvac replaced and by far 360 was the most thorough and well priced. Taylor worked with us on scheduling and quoting equipment and communication was very easy and helpful. Cody and Kaleb installed our new system and they worked tirelessly in the cold weather to remove and install new equipment despite the shortcuts the previous installer had made. They communicated with us each step of the way and ultimately delivered a great product.
Kelsey K. ·
Google · 3 months ago -
RecommendedGlen and Cody did a great job diagnosing the issue and got the heat back working asap, even through tough conditions.
Patrick B. ·
Google · 4 months ago -
RecommendedCody and Caleb were great! They were super friendly and caring. You could tell they actually wanted to fix our heat. They worked efficiently and as quick as they could while fixing the problem.
Isabella R. ·
Google · 4 months ago -
RecommendedCody and Caleb were awesome and helped us so fast when we were freezing to death!
Grace . ·
Google · 4 months ago
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