Reviews

  • Great experience all around. Quick response. excellent explanation of work required and were super professional the whole time. The system was up and running in no time. Everything went smoothly and the price was amazing. I would highly to recommend them to anyone needing HVAC work.

    Ed W.   ·   Google   ·   3 weeks ago

  • 360 Heating & Air came & serviced our heat pump today . Two outstanding technicians, Cody & Kaleb. They did a fabulous job. So great that we signed a yearly contract to service our heat pump for the entire year. Prices are very reasonable.

    Judy M.   ·   Google   ·   3 weeks ago

    Response from 360 Heating & Air

    Thank you so much for the wonderful review! We truly appreciate your kind words and are thrilled to hear Cody and Kaleb took such great care of you. We’re glad you were pleased with the service and found our maintenance plan and pricing to be a great value. Thank you for trusting 360 Heating & Air with your heat pump service—we look forward to taking care of you all year long!

  • Excellent technicians who provide fast, quality service for a reasonable price

    JP S.   ·   Google   ·   4 weeks ago

    Response from 360 Heating & Air

    JP, thank you for the kind words! We’re glad you had a great experience with our team. We work hard to provide fast, high-quality service at a fair price, and we really appreciate you taking the time to share your feedback.

  • Great service buy Cody and caleb.found something that would have killed me literally. ThNks

    Leonard H.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Leonard, we truly appreciate you taking the time to leave us a review. We’re glad we could help and that you had a great experience with us!

  • I came home at 10pm and no heat. 42 degrees. I called 360 Heating & Air and within 3 hours my heat was working. Cody was the technician. I highly recommend them.

    Carolyn A.   ·   Google   ·   1 month ago

  • Cody walker and Kaleb Houston were absolutely helpful and great individuals who were amazingly hardworking. They did excellent work replacing my old heating and cooling systems, both of them were five stars ?????????? workers.

    Ek G.   ·   Google   ·   1 month ago

    Response from 360 Heating & Air

    Thank you for the detailed feedback and five-star recognition. We’re proud of the work Cody and Kaleb put into every installation. As a company, we take pride in delivering a seamless, professional experience at every stage, from the initial consultation through the installation. You truly made the “Wise Choice” and we sincerely appreciate you choosing 360 Heating & Air!

  • Really appreciate the 360 team. I have been dealing with allergies for months, and decided to install a good air cleaner. After doing some research, I found a very reputable company that offered a clean air solution for our home. I am very happy with our choice, and definitely recommend this company for any Heating and Air problems or air cleaners.

    Kim B.   ·   Google   ·   1 month ago

  • 360 Heating and Air gave us great service. They were very prompt and thorough. Kaleb and Curtis were courteous and kept us informed during the installation. Very satisfied.

    Sheila R.   ·   Google   ·   1 month ago

  • Just needing an honest answer about the system in my place I was renting, he showed up on time and with a positive attitude. Answer my questions and addressed my concerns. Even sent a second team to double check everything... if I was to go with a heating and AC guy, this is the guy I would strongly recommend. I appreciate the honest and straightforward answers..

    Steve V.   ·   Google   ·   1 month ago

  • Our HVAC system replacement went off without a hitch, was reasonably priced, and I can't say enough about their customer service. Highly recommend.

    Aaron M.   ·   Google   ·   2 months ago

  • I had a whole new unit installed and I have nothing but great things to say. Not only does the unit work amazing, but the savings were huge. The 2 young men that installed it were also very helpful. Kaleb and Cody were very knowledgeable and had answers for all my questions.

    Armand L.   ·   Google   ·   2 months ago

  • Kaleb and Cody quickly and efficiently identified the problem and got our heat back in working order. We appreciate it.

    jeremy B.   ·   Google   ·   2 months ago

  • Cody and Kaleb were super friendly and professional! They took care of our issues efficiently and cleaned up any messes from insulation, etc. We will definitely use them again!

    Elizabeth E.   ·   Google   ·   2 months ago

  • I can't recommend 360 heating and air enough. We got several quotes on getting our hvac replaced and by far 360 was the most thorough and well priced. Taylor worked with us on scheduling and quoting equipment and communication was very easy and helpful. Cody and Kaleb installed our new system and they worked tirelessly in the cold weather to remove and install new equipment despite the shortcuts the previous installer had made. They communicated with us each step of the way and ultimately delivered a great product.

    Kelsey K.   ·   Google   ·   2 months ago

  • Glen and Cody did a great job diagnosing the issue and got the heat back working asap, even through tough conditions.

    Patrick B.   ·   Google   ·   2 months ago

  • Cody and Caleb were great! They were super friendly and caring. You could tell they actually wanted to fix our heat. They worked efficiently and as quick as they could while fixing the problem.

    Isabella R.   ·   Google   ·   2 months ago

  • Cody and Caleb were awesome and helped us so fast when we were freezing to death!

    Grace .   ·   Google   ·   2 months ago

  • Cody and Caleb were great!

    Megan H.   ·   Google   ·   2 months ago

  • My experience with 360 Heating & Air was phenomenal, from my first contact via phone to the installation of a new system. My initial contact with Taylor, Ryan and Peter was very friendly and informative and yet they broke the info down to being easily understood. They kept me apprised of the status of install, and the follow up was great. Cody and Caleb were the techs who performed the installation and they also were very communicative and ensured I fully understood the HVAC installation. Cody provided me pictures of the new system, as well as where they had straightened a sagging air flow trunk line from initial installation, and had secured it to a beam to provide optimal air flow to a room the most distant from the furnace unit. Both Caleb and Cody ensured there was good airflow from the vents and they remained on site for a period of time to ensure the new unit was operating correctly and effectively. The clean up was great as they left nothing behind to be disposed of. I would definitely recommend 360 Heating & Air to others and enjoyed working with them in this project, and if I need service for a HVAC system in the future, I will definitely give them a call.

    Pam M.   ·   Google   ·   2 months ago

  • We had a great experience with 360 Heating & Air. Our outside HVAC unit was not working. We called and had a technician at our home within a couple of hours. Peter was courteous, professional and knowledgeable. He diagnosed it and discovered the issue quickly, had the parts with him and got us back up and going quickly. Peter also advised us regarding the age of our HVAC unit and provided us with a proposal for a replacement unit I highly recommend them.

    Angel C.   ·   Google   ·   2 months ago

  • We had the best experience with 360 heating and air! Cody and Kaleb were great at getting our mini split up and going. Will 100% use again!

    Caitlin B.   ·   Google   ·   2 months ago

  • Cody and Kaleb did a great job with my installation... I highly recommend 360 Heating and Air!!!!

    Michael B.   ·   Google   ·   2 months ago

  • 360 HVAC was very responsive when I called regarding an issue with my furnace and ductwork. The technician was polite and knowledgeable of my issue. The pricing was fa it r and acceptable.

    Hagan C.   ·   Google   ·   2 months ago

  • Great crew that came out and helped get my system back up and running in no time at all. Very knowledgeable and friendly technicians.

    Colin H.   ·   Google   ·   2 months ago

  • We had an excellent experience with 360 Heating & Air from start to finish. Their team installed our HVAC system and was consistently professional, reliable, and extremely accountable throughout the entire process. They showed up when they said they would, communicated clearly, and took full ownership of the work. Any questions or follow-ups were handled promptly and responsibly, which is rare and greatly appreciated. The quality of their workmanship and attention to detail really stood out. If you're looking for an HVAC company that does what they say, stands behind their work, and treats customers the right way, I wouldn't hesitate to recommend 360 Heating & Air. Top-notch service all around.

    Jonathan W.   ·   Google   ·   2 months ago

  • Great company and very easy to work with. Will be using here on out for anything I need.

    Patrick T.   ·   Google   ·   2 months ago

  • I would highly recommend them, 10 stars, anyone needing heating or cooling work you need to talk with them first... I sent in a request on the website was contacted by them super quick. Was asked some questions to help them understand my issue with the heating system. Schedule a time for them to stop by to troubleshoot and diagnose what was needed, they order the parts needed, once parts arrived they called me to set up the installation time that fit my schedule. Thank you for taking care of my Heating.

    JR S.   ·   Google   ·   2 months ago

  • When an urgent issue occurred, 360 Heating & Air came to my house in less than an hour after calling. They were fast, professional, and communicated clearly what the issue was. I couldn't recommend them enough, and if there's a next time for me, I won't look any further than 360 Heating & Air!

    Tyler W.   ·   Google   ·   2 months ago

  • This company is amazing. I called on a Thursday. They were at my home within the hour! They came to my work and spent time on the Friday detailing pricing and my unit issues. Come Monday, these gentleman worked tirelessly all day long to ensure my new system was installed correctly and my family had heat on a cold night. They went above and beyond. Coming from a long line of hvac in my family. I recommend 360 to anyone in need of heating and cooling services. A++++++ customer service

    Savanah B.   ·   Google   ·   3 months ago

  • Cody and Kaleb were prompt, professional, and extremely efficient when they came to service my HVAC system. They showed up five minutes early to my appointment and the cost was substantially more competitive than some of the bigger names in Lexington that I've used before. Would recommend them for service and their bid for my new system at our second home earned them that job too. A+.

    Shawn M.   ·   Google   ·   3 months ago

  • Service techs were friendly and easy to work with. They were helpful in answering any questions I had and were flexible with installation times. Very nice people to do business with and they actually installed the HVAC unit while I was at work and was leaving as I got home.

    David S.   ·   Google   ·   3 months ago

  • I highly recommend this company. These people are amazing. Their efficiency, professionalism, friendliness & prices are great & they go above & beyond. I'll never use any other company.

    Pam g.   ·   Google   ·   3 months ago

  • Cody and his team were prompt, professional, and extremely efficient when they came to service my HVAC system. They showed up five minutes early to my appointment and the cost was substantially more competitive than some of the bigger names in Lexington that I've used before. Would recommend them for service and their bid for my new system at our second home earned them that job too. A+.

    Shawn M.   ·   Google   ·   3 months ago

  • What an Amazing experience with 360 Heating and Air Company. From the very beginning to the end, explains all the steps answering any questions I had, very easy. From owners to the installers Cody and Kaleb, wonderful people to work with. I highly recommend not only for the experience but a company that goes above and beyond just selling HVAC unit very personable. 10 out of 10.

    Virginia S.   ·   Google   ·   3 months ago

  • Had a great professional crew from 360 at the house to day to check out my HVAC system.They took care of repairs and checked out the entire system to make sure it was in perfect operating condition .They answered all my questions making me very confident with them and there work.Thanks for coming out today on the same day I called very impressive.

    Don L.   ·   Google   ·   4 months ago

    Response from 360 Heating & Air

    Thank you so much for your wonderful review! We’re thrilled to hear that our 360 team provided thorough, same-day service and made you feel confident in your HVAC system. Our crew always strives to be professional, informative, and efficient, so it’s great to know their efforts made a positive impression. We truly appreciate you choosing us and are here anytime you need us!

  • Quick and proper service, would recommend to all!

    Isaac R.   ·   Google   ·   4 months ago

    Response from 360 Heating & Air

    Thank you so much for your kind words! We’re thrilled to hear you had a quick and smooth experience with us. We truly appreciate your recommendation and look forward to serving you again!

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