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RecommendedCody and Caleb were great!
Megan H. ·
Google · 5 months ago -
RecommendedMy experience with 360 Heating & Air was phenomenal, from my first contact via phone to the installation of a new system. My initial contact with Taylor, Ryan and Peter was very friendly and informative and yet they broke the info down to being easily understood. They kept me apprised of the status of install, and the follow up was great. Cody and Caleb were the techs who performed the installation and they also were very communicative and ensured I fully understood the HVAC installation. Cody provided me pictures of the new system, as well as where they had straightened a sagging air flow trunk line from initial installation, and had secured it to a beam to provide optimal air flow to a room the most distant from the furnace unit. Both Caleb and Cody ensured there was good airflow from the vents and they remained on site for a period of time to ensure the new unit was operating correctly and effectively. The clean up was great as they left nothing behind to be disposed of. I would definitely recommend 360 Heating & Air to others and enjoyed working with them in this project, and if I need service for a HVAC system in the future, I will definitely give them a call.
Pam M. ·
Google · 5 months ago -
RecommendedWe had a great experience with 360 Heating & Air. Our outside HVAC unit was not working. We called and had a technician at our home within a couple of hours. Peter was courteous, professional and knowledgeable. He diagnosed it and discovered the issue quickly, had the parts with him and got us back up and going quickly. Peter also advised us regarding the age of our HVAC unit and provided us with a proposal for a replacement unit I highly recommend them.
Angel C. ·
Google · 5 months ago -
RecommendedWe had the best experience with 360 heating and air! Cody and Kaleb were great at getting our mini split up and going. Will 100% use again!
Caitlin B. ·
Google · 5 months ago -
RecommendedCody and Kaleb did a great job with my installation... I highly recommend 360 Heating and Air!!!!
Michael B. ·
Google · 5 months ago -
Recommended360 HVAC was very responsive when I called regarding an issue with my furnace and ductwork. The technician was polite and knowledgeable of my issue. The pricing was fa it r and acceptable.
Hagan C. ·
Google · 6 months ago -
RecommendedGreat crew that came out and helped get my system back up and running in no time at all. Very knowledgeable and friendly technicians.
Colin H. ·
Google · 6 months ago -
RecommendedWe had an excellent experience with 360 Heating & Air from start to finish. Their team installed our HVAC system and was consistently professional, reliable, and extremely accountable throughout the entire process. They showed up when they said they would, communicated clearly, and took full ownership of the work. Any questions or follow-ups were handled promptly and responsibly, which is rare and greatly appreciated. The quality of their workmanship and attention to detail really stood out. If you're looking for an HVAC company that does what they say, stands behind their work, and treats customers the right way, I wouldn't hesitate to recommend 360 Heating & Air. Top-notch service all around.
Jonathan W. ·
Google · 6 months ago -
RecommendedGreat company and very easy to work with. Will be using here on out for anything I need.
Patrick T. ·
Google · 6 months ago -
RecommendedI would highly recommend them, 10 stars, anyone needing heating or cooling work you need to talk with them first... I sent in a request on the website was contacted by them super quick. Was asked some questions to help them understand my issue with the heating system. Schedule a time for them to stop by to troubleshoot and diagnose what was needed, they order the parts needed, once parts arrived they called me to set up the installation time that fit my schedule. Thank you for taking care of my Heating.
JR S. ·
Google · 6 months ago -
RecommendedWhen an urgent issue occurred, 360 Heating & Air came to my house in less than an hour after calling. They were fast, professional, and communicated clearly what the issue was. I couldn't recommend them enough, and if there's a next time for me, I won't look any further than 360 Heating & Air!
Tyler W. ·
Google · 6 months ago -
RecommendedThis company is amazing. I called on a Thursday. They were at my home within the hour! They came to my work and spent time on the Friday detailing pricing and my unit issues. Come Monday, these gentleman worked tirelessly all day long to ensure my new system was installed correctly and my family had heat on a cold night. They went above and beyond. Coming from a long line of hvac in my family. I recommend 360 to anyone in need of heating and cooling services. A++++++ customer service
Savanah B. ·
Google · 6 months ago -
RecommendedCody and Kaleb were prompt, professional, and extremely efficient when they came to service my HVAC system. They showed up five minutes early to my appointment and the cost was substantially more competitive than some of the bigger names in Lexington that I've used before. Would recommend them for service and their bid for my new system at our second home earned them that job too. A+.
Shawn M. ·
Google · 6 months ago -
RecommendedService techs were friendly and easy to work with. They were helpful in answering any questions I had and were flexible with installation times. Very nice people to do business with and they actually installed the HVAC unit while I was at work and was leaving as I got home.
David S. ·
Google · 6 months ago -
RecommendedI highly recommend this company. These people are amazing. Their efficiency, professionalism, friendliness & prices are great & they go above & beyond. I'll never use any other company.
Pam g. ·
Google · 6 months ago -
RecommendedCody and his team were prompt, professional, and extremely efficient when they came to service my HVAC system. They showed up five minutes early to my appointment and the cost was substantially more competitive than some of the bigger names in Lexington that I've used before. Would recommend them for service and their bid for my new system at our second home earned them that job too. A+. Google · 6 months ago
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RecommendedWhat an Amazing experience with 360 Heating and Air Company. From the very beginning to the end, explains all the steps answering any questions I had, very easy. From owners to the installers Cody and Kaleb, wonderful people to work with. I highly recommend not only for the experience but a company that goes above and beyond just selling HVAC unit very personable. 10 out of 10.
Virginia S. ·
Google · 7 months ago -
RecommendedHad a great professional crew from 360 at the house to day to check out my HVAC system.They took care of repairs and checked out the entire system to make sure it was in perfect operating condition .They answered all my questions making me very confident with them and there work.Thanks for coming out today on the same day I called very impressive.
Don L. ·
Google · 7 months agoResponse from 360 Heating & Air
Thank you so much for your wonderful review! We’re thrilled to hear that our 360 team provided thorough, same-day service and made you feel confident in your HVAC system. Our crew always strives to be professional, informative, and efficient, so it’s great to know their efforts made a positive impression. We truly appreciate you choosing us and are here anytime you need us!
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RecommendedQuick and proper service, would recommend to all!
Isaac R. ·
Google · 7 months agoResponse from 360 Heating & Air
Thank you so much for your kind words! We’re thrilled to hear you had a quick and smooth experience with us. We truly appreciate your recommendation and look forward to serving you again!
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Recommended360 Heating and Air was fast, professional, and reliable. Cody, arrived on time, fixed the issue quickly, and explained everything clearly. Great service at a fair price. Highly recommend!
Riley F. ·
Google · 7 months agoResponse from 360 Heating & Air
Thank you for taking the time to share your experience! We're glad to hear Cody took great care of you and got everything resolved quickly. Providing fast, reliable service at a fair price is what we strive for every day. We truly appreciate the recommendation and are here anytime you need us!
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RecommendedGreat experience w 360 Heating & Air, quick response, professional service & fair rates. I'll definitely use them for all HVAC needs.
Kevin H. ·
Google · 7 months agoResponse from 360 Heating & Air
Thank you so much for the great feedback! We’re glad you had a positive experience with our team and truly appreciate you choosing 360 Heating & Air. Quick, professional service at a fair price is exactly what we aim to deliver. We’re always here whenever you need us—thanks again for trusting us with your HVAC needs!
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RecommendedI haven't had my HVAC maintenance in several years. They came quickly, were extremely professional, very knowledgeable and I feel very good knowing my home will be warm this winter. I would encourage everyone to schedule with them immediately
Joel A. ·
Google · 7 months agoResponse from 360 Heating & Air
Joel, thank you for taking the time to leave us this review. We look forward to helping you anytime you need us!
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RecommendedWe have an older HVAC system currently that has been going down hill. Pete and his team acted promptly when I reached out. The professionalism and industry knowledge was off the charts. My wife and I were worried about an older HVAC and how it can be serviced. Since we were introduced to Peter and the 360 Heating and Air team, those worries have come to a halt. We can't recommend them enough. Just an absolute pleasure.
Jon H. ·
Google · 7 months agoResponse from 360 Heating & Air
Thank you for the kind words and we are happy we were able to help you and your family.
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RecommendedHad my furnace replaced by 360 Heating & Air, and the whole process went smoothly. The team was friendly, showed up on time, and finished the installation without any issues. The new furnace is working perfectly. Very happy with their service!
Eric c. ·
Google · 7 months agoResponse from 360 Heating & Air
Eric, thank you for the kind words! We’re glad to hear your furnace installation went smoothly and that everything is working perfectly. Thank you for recommending us and we’re always here whenever you need assistance!
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RecommendedI recently had 360 Heating & Air replace my furnace, and I couldn't be happier with the service. The team was on time, professional, and very easy to work with. They explained my options clearly and had the new system installed quickly. Everything is running great, and the whole experience was hassle-free. I highly recommend them!
Brooks H. ·
Google · 7 months agoResponse from 360 Heating & Air
Thank you so much for your kind words! We’re thrilled to hear that your furnace replacement went smoothly and that our team made the process easy for you. We really appreciate your recommendation and are always here if you need anything in the future!
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RecommendedWe just moved into our new home and quickly discovered that the old HVAC unit in our attic was not only failing, but unsafe - it had exposed high-voltage wiring and was a real hazard. With colder weather rolling in (and us being Floridians who are not used to Kentucky winters!), we needed a reliable solution fast. 360 Heating and Air absolutely delivered. From start to finish, their team was professional, responsive, and genuinely caring. They assessed the situation right away, walked us through our options clearly, and moved quickly to install a brand-new HVAC unit. The quality of their work was outstanding, and the difference in comfort was immediate. Most importantly, we now feel safe and confident in our home thanks to their expertise. If you need HVAC work done - especially if you want it done right, quickly, and by people who take pride in what they do - I can't recommend 360 Heating and Air highly enough. They turned a stressful situation into a smooth, worry-free experience.
Danielle S. ·
Google · 8 months agoResponse from 360 Heating & Air
Thank you so much for sharing your experience and for trusting 360 Heating & Air with your new home! We’re so glad we could help you feel safe and comfortable, especially with winter right around the corner. Our team takes a lot of pride in providing fast, high-quality service you can count on, and it means a lot to hear that reflected in your words. Welcome to Kentucky — we’re happy to have you here, and you can count on us anytime you need heating or cooling help in the future! — The 360 Heating & Air Team
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RecommendedWe had a great experience with 360 Heating & Air! They got the job done in a timely manner and cleaned up everything afterward. We would definitely recommend them!
Greater Faith C. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with 360 Heating & Air. Our team takes pride in delivering fast, clean, and reliable service. We truly appreciate your recommendation and look forward to helping you again whenever you need us!
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RecommendedGreat fast efficient and dependable !
Tonya M. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you so much for the kind words! We’re thrilled to hear you found our service fast, efficient, and dependable. We truly appreciate your trust in 360 Heating & Air and look forward to helping you again whenever you need us!
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Recommended360 heating and air is easily the best hvac company I have dealt with in 30 years. They responded quickly and had my problem fixed the next day for a very reasonable fee. All personnel are very nice and easy to deal with. The worked on a mini split and my house hvac at the beginning of summer and I couldn't be happier. I would gladly recommend them to anyone.
Will A. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you for the amazing review! We’re honored to hear that after 30 years of experience with HVAC companies, you consider 360 Heating & Air the best. Our team works hard to respond quickly, provide fair pricing, and make every interaction a positive one, so it means a lot to know we met your expectations on both your mini split and home system. We truly appreciate your recommendation and look forward to serving you again whenever you need us!
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RecommendedWell that was easy! I have a different HVAC company I have a lot of experience with, many years. My basement unit stopped working and I had no idea why but it seemed like it would need some money to get going again, and I was right. I called my old faithfuls and unfortunately they weren't available for a couple days earliest, bummer. I went ahead and set the appointment up anyway, deciding to wait, but then I remembered... there's a new company my friend told me about called 360 heating and air, and I thought "Eh, what can it hurt to see if they are available?" So I called 360 and the dispatcher had someone in the neighborhood already and said they would be happy to see what it looks like. In less than 10 minutes, they arrived with booties on smelling of excellence, not Camel lights. In 20 minutes, he had figured out what had failed and had a quote prepared to replace it. In 2 hours, my HVAC was fixed and paid for, AND they helped me get a warranty started on the part that failed because it was a manufacturer defect still covered, and factored those savings into my price. Both technicians were pleasantly knowledgeable, integrous, and obviously aiming to please. Pleased we were. I'm thrilled to have stumbled across this team of experts in a world full of average, and look forward to referring them to my friends as well! 5 stars my friends!
GJ G. ·
Google · 9 months agoResponse from 360 Heating & Air
Wow—thank you for such a thoughtful and detailed review! We’re so glad you gave 360 Heating & Air a chance and that our team was able to get your system up and running so quickly. We always aim to provide fast, professional, and courteous service while looking out for our customers’ best interests, so it’s wonderful to hear that came through in your experience. We truly appreciate your kind words and referrals, and we’ll be here anytime you need us!
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RecommendedExcellent and prompt service. Cody was the most thorough HVAC inspector we have ever had. He even cleaned the outside units!We are ready for fall!
Pam S. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you so much for your kind words! We’re glad to hear you had a great experience with Cody—he takes a lot of pride in being thorough and going the extra mile. It’s wonderful knowing your system is ready for fall, and we appreciate you choosing 360 Heating & Air. We look forward to serving you again!
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RecommendedAlways helpful and punctual. I have two toddlers and Cody was very patient with me having to navigate their needs while talking to him.
Kasie S. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you for your kind words! We’re so glad Cody was able to help and make the process easy for you. We understand how busy life can be with little ones, and we’re happy to work around your needs. We truly appreciate your trust in us and look forward to helping you again whenever you need!
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RecommendedThe service staff was very timely, professional, and resolved our issues! In addition, they offered solutions catered to our overall HVAC system - with an aged system and a brand new one which they previously installed in February. Our service with 360 Heating & Air has been excellent!
Duane W. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you so much for your thoughtful review! We’re glad our team was able to provide timely service, resolve your issues, and offer solutions tailored to your system. We truly appreciate your trust in 360 Heating & Air, from your new installation to ongoing service, and we look forward to continuing to take care of your comfort for years to come!
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RecommendedYou can expect integrity and honesty with 360 Heating and Air. Something you won't find around here with local companies. A company that offers real solutions from owners who care.
Jason E. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you for your kind words! We’re proud to run 360 Heating & Air with honesty and integrity, and it means a lot to know our commitment stands out. We truly appreciate your trust and look forward to continuing to provide solutions you can count on.
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Recommended360 Heating & Air did a great job fixing my A/C. The technician arrived on time, was professional, and quickly found and repaired the problem. My system is working perfectly again, and the whole experience was easy and hassle-free. I would definitely recommend them to anyone needing HVAC service.
Brittainy F. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you so much for your recommendation! We’re glad to hear our technician was able to quickly get your A/C back up and running and that the process was smooth for you. We truly appreciate your trust in 360 Heating & Air and look forward to serving you again whenever you need us!
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RecommendedI called 360 Heating and Air after noticing a large amount of water in my drain pan. Their technician showed up the same day, was able to locate and fix the problem and clean up the water. My AC is good as new and I signed up for their Service Plan to ensure any future problems will be caught before becoming a huge expense.
Scott Z. ·
Google · 9 months agoResponse from 360 Heating & Air
Thank you for sharing your experience! We’re glad our technician was able to quickly fix the issue, clean up the water, and get your AC running like new. We’re excited to have you on our Service Plan and look forward to helping prevent future issues before they become costly. We appreciate your trust in 360 Heating & Air!
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