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RecommendedHeather always responds very quickly!
Candace H. · 7 years ago
Response from Exclusive Property Management
Thank you Candace for taking the time to let us know about your experience. Your feedback is very important to us.
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RecommendedJob well done! Your prompt response to my request was greatly appreciated. Thank you!
Janice H. · 7 years ago
Response from Exclusive Property Management
Thank you Janice Henry for taking the time to rate your experience. Your feedback is very important to us.
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RecommendedIt’s a great place I loved it!
Faye A. · 7 years ago
Response from Exclusive Property Management
Thank you Faye Alfarouqi for taking the time to inform us of your experience. Your feedback is very important to us.
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RecommendedWell done I had a good experience when calling for information. Thanks.
Steve J. · 7 years ago
Response from Exclusive Property Management
Thank you Steve for taking the time to rate your experience. Your feedback is very important to us.
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RecommendedFast response, great job. Chelsea assisted me to get an HOA application approval in a fast and professional manner. She made sure that everything was done in a timely manner. Due to her great job, my tenant was able to move in on the day he planned to. Thank you!
Maria G. · 7 years ago
Response from Exclusive Property Management
Thank you Maria Gangat for letting us know about your experience. We are so pleased to hear that our Sales and Leasing Department was able to assist you with your leasing process. Congratulations to you and your tenant and we are pleased to hear that everything worked out exactly as you planned.
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Recommendedgreat! fast response!
Jeanette M. · 7 years ago
Response from Exclusive Property Management
Thank you Jeanette fro rating your experience with us. We are pleased that our Customer Service staff was able to assist you with your questions.
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RecommendedJob well done Jessica and Marie the office staff was so nice and efficient and make things alot easier for me thank you.
theresa j. · 7 years ago
Response from Exclusive Property Management
Thank you Theresa for telling us about your experience with our staff at your association. Your feedback is very important to us.
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RecommendedExtremely Satisfied I was pleasantly surprised by the quick response from management. They were extremely helpful, organized, and efficient. Specifically, Heather was very pleasant and was extremely quick to respond.
Shawn P. · 7 years ago
Response from Exclusive Property Management
Thank you Shawn for letting us know how we did. We are pleased to hear that our Customer Service Department was able to assist you with all your questions.
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RecommendedQuick and professional reply to my email! Ms. Vinson provided me with excellent service.
Norm A. · 7 years ago
Response from Exclusive Property Management
Thank you Ana De Suze for letting us know about your experience. We are so glad to hear that our Sales and Leasing Department was able to assist you with all your questions.
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RecommendedExcellent customer care Attentive to residents needs, quick to respond, friendly staff and many improvements since this management came on board
Ana D. · 7 years ago
Response from Exclusive Property Management
Thank you Ana De Suze for letting us know how we are doing. Your feedback is very important to us.
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RecommendedHigh quality Gabriella & Chelsea do such a great job Exclusive Property Management. They are always a pleasure to work with.
TONY M. · 7 years ago
Response from Exclusive Property Management
Thank you Tony for taking the time to rate your experience with us and for this fantastic feedback.
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RecommendedExellent Service I called and spoke to Victoria Govea and the costumer service was extraordinary.
Alejandro C. · 7 years ago
Response from Exclusive Property Management
Thank you Alejandro Camacho for letting us know about your experience. Your feedback is very important to us.
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RecommendedI'm a condo president and I have never seen a property management company more organized, efficient and knowledgeable. They are on top of everything. We are transitioning from another management company. The efficiency and organization is like none I have ever seen.
The board is very much looking forward to working with EPM!Holly A. · 7 years ago
Response from Exclusive Property Management
Thank you Holly Adams for taking the time to tell us about your experience with us. We are look forward to working with you, the rest of the Board and your association.
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RecommendedSent email and follow up email to ensure it was received.
Kimberly B. · 7 years ago
Response from Exclusive Property Management
Thank you Kimberly B. for taking the time to rate your experience with us. Your feedback is very important to us.
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RecommendedFast response to request Company provided a fast response for my service approval request
Yasmin M. · 7 years ago
Response from Exclusive Property Management
Thank you Yasmin Mendoza for letting us know how your experience was. Your feedback is very important to us.
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RecommendedExcellent responsive service
Adam C. · 7 years ago
Response from Exclusive Property Management
Thank you Adam C. for taking the time to rate your experience with us. Your feedback is very important to us.
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RecommendedExcellent attention and service! We have enjoyed working through Exclusive Property Management for our seasonal condo rentals for 9 years.
Esko & Kathy V. · 7 years ago
Response from Exclusive Property Management
Thank you Esko & Kathy Vainio for taking the time to rate your experience with us. Your feedback is very important to us.
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RecommendedQuick Response I emailed Heather this morning regarding a tree that is down due to recent thunderstorms. She responded immediately and put in a work order within 30 minutes.
I really appreciate her quick response to my email and quick action to resolve the issue.Marisa S. · 7 years ago
Response from Exclusive Property Management
Thank you Marisa S. for taking the time to rate your experience with us. Your feedback is very important to us.
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RecommendedExcellent work for Addison Pointe Chelsea Vinson of EPM was efficient, attentive, and communicated throughout the entire approval process for a client of mine. I am very impressed by the effectiveness of EPM's management of Addison Pointe, keeping everything moving in a timely order in a way few local management companies do.
Daniel K. · 7 years ago
Response from Exclusive Property Management
Thank you Daniel Kriger for taking the time to rate your experience with us and providing us with this fantastic feedback.
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RecommendedVery Responsive Staff responded to my email quickly. And provided me with requested information.
Stephanie M. · 7 years ago
Response from Exclusive Property Management
Thank you Stephanie M. for taking the time to rate your experience with us. We are pleased to hear that we were able to assist you with your request. Your feedback is very important to us.
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RecommendedHigh Quality, Exceed my Expectation My experience with Ms. Marie Joseph was outstanding. She is a true asset to The Exclusive Property Management team. Her attention to detail was vital to answering not only my question but any that I had not even pondered.
Sam R. · 7 years ago
Response from Exclusive Property Management
Thank you Sam Rivera for rating your experience with us and letting us know how we are doing. Your feedback is very important to us.
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RecommendedPrompt and courteous response
Jose M. · 7 years ago
Response from Exclusive Property Management
Thank you Jose M. for taking the time to rate your experience with us. Your feedback is very important to us.
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RecommendedGreat service and guidance! We are very pleased with our experience, the guidance and the assistance that we received from Tania Gonzalez at Casa La Quinta during the process of buying a condo in this community. Tania went out of her way to make sure we understood the process and the rules at Casa La Quinta. She also provided us with a useful pdf that contains the information on the insurance company mitigation for the building where our condo is located, for the purpose of our buying insurance for our unit. We felt very welcomed and appreciated. Thank you!
Jose V. · 7 years ago
Response from Exclusive Property Management
Thank you Jose Valera for taking the time to let us know about your experience. We are so pleased to hear that we made you feel right at home. Congrats on your new home!
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RecommendedGood to work with Once everything was submitted I was sent updates on where my paper work was within the process. Got approval in a timely manner
Danny B. · 7 years ago
Response from Exclusive Property Management
Thank you Danny Benson for taking time out of your day to let us know how we did. Your feedback is very important to us.
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RecommendedGreat experience
Shanna W. · 7 years ago
Response from Exclusive Property Management
Thank you Shanna Williams for taking the time to rate your experience. Your feedback is very important to us.
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RecommendedGreat Service The staff at Cypress Bend 2 is exceptional. Marie and Jessica were so nice they answered all my questions, which I have a lot of. I love being able to walk in and talk to the ladies they are so patient.
Danielle C. · 7 years ago
Response from Exclusive Property Management
Thank you Danielle Coleman for letting us know how we are doing. We are pleased to hear how satisfied you are with your Property Manager and her assistant. Your feedback is very important to us.
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RecommendedExcellent job, fast response Request was done timely with all the information needed. Excellent service and friendly customer service.
Ramon B. · 7 years ago
Response from Exclusive Property Management
Thank you Ramon Batista for letting us know how we did. Your feedback is very important to us.
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RecommendedQuick response and very helpful. Thank you. Very prompt and. Ourteous in trying to help resolve our problem.
Paul D. · 7 years ago
Response from Exclusive Property Management
Thank you Paul D., for rating your experience with us. Your feedback is very important to us.
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RecommendedGreat respect in there duties! Hi I am a resident at CB2. Its always a pleasure to see Marie and Jessica in the office. I know if I have any questions or problems with my unit they will help me solve it right away. I love their energy and respect they have for us residents cause we can be a bit much at times but they never skip a beat helping what’s needs to be done. Marie and Jessica to sum it up are absolutely great!!!
Trevor B. · 7 years ago
Response from Exclusive Property Management
Thank you Trevor Bryan for letting us know how we are doing. It is a pleasure working with your association. Your feedback is very important to us.
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RecommendedExcellent service!!! Your representative on the phone has excellent people skills. She was very tentative and conceded about my needs and explained what I needed to do. Great job!!!
Matthew P. · 7 years ago
Response from Exclusive Property Management
Thank you Matthew Porche for letting us know how your experience went. We appreciate your feedback and we are glad we were able to assist you with all your questions.
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RecommendedKnowledgeable,friendly and kind I used to be on a Condo Board so I know what it means to have good management. Marie is always available and knows her stuff !! The personal level of service is GREAT ! The staff here makes you feel like you're apart of a family. Special thanks to Jessica for always making sure my complaints get handled. They treat everything as if its their own! I love it
Jasmyn B. · 7 years ago
Response from Exclusive Property Management
Thank you Jasmyn B. for letting u know how we are doing. We are pleased to hear that you think of us like we are family. We enjoy working with you and your association. Your feedback is very important to us.
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RecommendedExcellent customer service! The property manager Marie is a great asset to your company she went above and beyond to assist me. Jessica it was a pleasure speaking with her on the phone very nice girl.
Lois T. · 7 years ago
Response from Exclusive Property Management
Thank you Lois T. for taking the time to rate your experience with us. Your feedback is very important to us.
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RecommendedHigh quality I’m beyond amazed with the professionalism I received. I’m extremely satisfied, and I will be referring my family and friends sooner than later.
Michael O. · 7 years ago
Response from Exclusive Property Management
Thank you Michael O. for taking the time to rate your experience with us. Your feedback is very important to us.
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RecommendedV was super nice and very helpful I feel that the new association we are moving into is going to be great!
stephanie M. · 7 years ago
Response from Exclusive Property Management
Thank you Stephanie Moreno for letting us know how we did. Your feedback is very important to us.
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RecommendedVery helpful Heather was very polite and helpful!
Roger O. · 7 years ago
Response from Exclusive Property Management
Thank you Roger O. for letting us know how we did. Your feedback is very important to us.
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RecommendedVery professional, responsive, helpfull manager and business Our Community is very satisfied with EPM. They are always there when we need them.
John F. · 7 years ago
Response from Exclusive Property Management
Thanks John Forbes for taking the time to rate our company. We enjoy working with you and your association as well.
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