Reviews

  • They did an excellent job. Came out same day that I called and had reasonable prices.

    Diego R.   ·   Google   ·   3 years ago

  • Jennifer, Sarah, Neli, and Alex were very helpful in my unexpected situation.

    Caitlin T.   ·   Google   ·   3 years ago

  • Would 100% use this company again! Jennifer was excellent with communication and scheduling and Ken who was my technician was very knowledgeable and friendly. They fixed my back window of my truck which was causing water to pour into the cab. Totally satisfied and would definitely hire again!

    Quintin S.   ·   Google   ·   3 years ago

  • So grateful for the amazing service provided by USA Auto Glass. Jennifer was super attentive and went above and beyond to make sure everything properly processed w my insurance and was able to set my appointment exactly when it was convenient for me and my busy schedule. I love that they even came to me. Upon arrival Luis greeted me with a smile and amazing energy. He took care of replacing my glass in no time and made sure i knew what to do to care for my newly installed windshield. Thank you so much and I definitely recommend 10/10

    Natalie V.   ·   Google   ·   3 years ago

  • High quality glass great customer service

    Darryl B.   ·   3 years ago

  • Tint it fast and quick these are the people for the job

    Florida Property C.   ·   Google   ·   3 years ago

  • Profesionales

    E N.   ·   Google   ·   3 years ago

  • Omar Cardenas L.   ·   Google   ·   3 years ago

  • I need my windshield replaced the day it broke. I called USA Auto glass and was greeted by Paige. I explained the situation Paige asked me a few questions and got the process started and sent out a technician. When Carlos arrived he was friendly, prepared and got right to work. I think it took about 40 45 minutes and it look as good as new. After it was all said and done I needed some info in the invoice and I spoke with Jennifer and she was the bomb also. Got the info sent right to me on a Saturday. Jennifer was friendly and even laughed at my jokes. All in all a def 5 star, win, win experience. If you need a windshield fixed quick and the right way the first time is the place

    Jay S.   ·   Google   ·   3 years ago

  • I highly recommend this business! I spoke with Paige on the phone to schedule a windshield glass replacement for a 2005 Toyota Matrix. We had great and clear communication & she had lovely mannerisms. The installation was done by Rick and another employee, it took about an hour. They worked really well and efficient, & again great customer service. We asked for business cards & they provided us with note pads and pens which was a lovely gesture. The next day, we did have a doubt regarding the windshield replacement but nonetheless, Paige reassured me with a valid & thorough explanation. In addition, she backed up her explanation by speaking to management, in this case an employee called Erick. Overall, I highly recommend this business. They are there for their client's need with full transparency and there to get your money's worth! Thank you very much USA AutoGlass!

    Rashel P.   ·   Google   ·   3 years ago

  • A call to a friendly voice who said she would provide me with a top tech and a fair price. Thank you Jennifer and your great tech Ken. Your company should be very proud of you both. Thank you for making an annoyance a nd turning into positive experience

    Henry K.   ·   Google   ·   3 years ago

  • Highly Recommend! Smooth transaction from beginning to end! Company was responsive to our initial call and Kenny was able to come out the very next morning. He did a FABULOUS JOB! He explained the cause of the damaged rear windshield and explained the process as he completed the job. Excellent work, high quality, professional, reasonable prices, and responsive! Highly recommend USA Auto Glass and definitely Kenny!

    DIANE Z.   ·   3 years ago

  • Paige was very helpful over the phone. Dealing with such a stressful situation she definitely made the process a easier!! Low prices! Fast quoting. Great customer service.

    Valerie A.   ·   3 years ago

  • Amazing customer service, fast quoting and low prices. Paige helped me over the phone and made this stressful process so much easier!! Definitely won't regret coming here!!

    Valerie A.   ·   Google   ·   3 years ago

  • Great service, windshield replacement with these guys was my best option, technician got there on time even called me twice before getting there,now my windshield look like if nothing happened, had a little issue with broken parts after the job was done but they managed to get me new ones straight from the dealer ,Thanks will definitely be back again

    wilfredo d.   ·   Google   ·   3 years ago

  • Replace windshield on my 38 ft motor home and nothing but profesional quality work ! They showed up 20 minutes early not a few hrs late as most companies now a day , had the job done in about 45 min if that . Profesional , courteous and knew what they were doing . I recommend them to anyone who needs glass repair work done , top of the line professionals!

    George G.   ·   3 years ago

  • Although I don't typically leave reviews, this one is way past due and very well deserved. I have had the pleasure of having work done twice by USA Auto Glass. The first time was for my daughter's car front windshield replacement. The glass was very murky and blurry. From the first moment I called to inquire for availability and rates, I was helped by Jennifer. She was amazing! She was super helpful and very accommodating to meet my schedule for the repair. She even had me check for a rear view mirror sensor (that I didn't even know existed), to ensure the correct glass was ordered. The repair tech was excellent and very professional. To say the least, my daughter was very happy with her new windshield! The second occurrence happened about 3 weeks later with my car. As I was driving home from work, a duck came flying in front of my car and smashed into my front windshield (right in my line of sight), completely dented the glass inwards, sending shreds of glass on to me and all inside the car (the duck was ok!). I managed to get home and immediately left a message for Jennifer. Very early the next morning, Jennifer and I spoke and scheduled for the replacement that very same day. She even game me a nice courtesy discount for being a repeat customer. The tech was also great and was kind to vacuum all the broken glass. I will definitely use and recommend USA Auto Glass to all my friends & family. If there was a 100 star rating, this company & Jennifer would get it from me! Jennifer, hope to meet you one day. You are awesome!

    Giannina .   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Thanks for the five stars Giannina! Jennifer is a gem! We are so very lucky to have her here! This is one of the nicest reviews we have received <3. Thank you so very much!!!

  • Paige was the best in all her contacts with me - see was very friendly, helpful and patient!!!!!!!!!!! - great representative of your company

    p n.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Thank you so much for taking the time to leave us a review! We will let Paige know that you were pleased with her. We are lucky to have Paige!!!! Thank you again!

  • Fast and good

    Yi-E H.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    THANK YOU, THANK YOU!!

  • Professional, kind, amazing job I would highly recommend this company! I had an appointment with another company to fix my back window and got delay after delay. I called Paige at the Broward location and she not only helped me every step of the way but she was so kind and professional. She made sure to get me in right away. Alex my technician did an amazing installation and clean up on my car. I can't thank them enough!

    Lee Ann V.   ·   3 years ago

  • Professional, kind, amazing job I would highly recommend this company! I had an appointment with another company to fix my back window and got delay after delay. I called Paige at the Broward location and she not only helped me every step of the way but she was so kind and professional. She made sure to get me in right away. Alex my technician did an amazing installation and clean up on my car. I can't thank them enough!

    Leeann V.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Leeann, thank you so much for taking the time to leave us a review. We are all about prompt service and we truly care about each and everyone of our customers. Alex is something special and we are lucky to have him. Thanks again so much for the review, they mean the most to us!!!!!!

  • I had a big crack on the windshield of my 2020 Chevy Silverado 2500HD truck. I called my insurance company and they sent out USA Auto Glass. I spoke to Jennifer and Jose to set up the appointments. Both were very friendly and responsive. They happily worked around MY schedule to accommodate me! The tech that came out was named Alex. He was outstanding! He detected a slight imperfection on the new windshield and took the initiative to take it back to the dealer for a new one! Honestly, I probably wouldn't have noticed it for several weeks because it wasn't obvious. By then I wouldn't have been able to do anything about it. He could have easily not mentioned it and saved himself more trouble in having to exchange it and come out again. However he decided to do what was in my best interest. He clearly takes pride in his work and has his customer's back! I hope I never have another cracked windshield, but if I ever do, I am calling Alex and USA Auto Glass!

    Diego Melians I.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Diego, thanks for taking the time to leave us such a nice review! We are an honest company and Alex is very meticulous. USA auto glass strives for perfection so that slight imperfection on the glass would have eaten at us. We would never do to your car what we wouldn't do for our own! Thanks again for the review.

  • Quick and efficient Jennifer in the office was a pleasure to deal with. She was courteous and efficient. Luis installed my back window and did a great job. Super service from both of them!

    Susan M.   ·   3 years ago

  • Great service at every step! We called USA Auto Glass on a Thursday afternoon, and had a brand new windshield by Friday Afternoon! We spoke with Jennifer, she was absolutely amazing . Jennifer was so engaged, experienced, polite and professional. We felt like she knew exactly what we needed and got it done quickly and efficiently. We then had Larry come to our place and replace the windshield while preserving the stickers we needed . It was a flawless operation. WELL DONE JOB! Highly recommend this company for your glass needs. Thanks again Jennifer and Larry!

    Laurie C.   ·   3 years ago

  • Great service at every step! We called USA Auto Glass on a Thursday afternoon, and had a brand new windshield by Friday Afternoon! We spoke with Jennifer, she was absolutely amazing . Jennifer was so engaged, experienced, polite and professional. We felt like she knew exactly what we needed and got it done quickly and efficiently. We then had Larry come to our place and replace the windshield while preserving the stickers we needed . It was a flawless operation. WELL DONE JOB! Highly recommend this company for your glass needs. Thanks again Jennifer and Larry!

    Toni C.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Hi toni! Thank you so much for the review! Jennifer is such a gem, as is Larry. We are so blessed with the team we have here at USA. Hopefully you wont need us anytime soon but if you do please give us a call!

  • Jennifer was so helpful and had Luis come the next day, all the way to Key Largo, to replace my windshield. Luis did a beautiful job in less than an hr! Wonderful and prompt service from both Jennifer and Luis. I highly recommend this professional company, 5 stars

    Amy C.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    <3 <3 <3. We are over joyed reading this review. Thank you so very much. We love our Jennifer and our luis too!!!! We are so happy you were pleased with us! thanks for taking the time to leave a review!

  • Very pleased with efficient service; great job!

    Susan F.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Thanks Susan!!!! <3

  • Jennifer and Darius helped me get my windshield fixed asap when I was short on time.They gave exceptional service and a great experience! Thank you!

    Angelina P.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Angelina, thanks for taking the time to leave us a review! Darius is new to our team and we are very pleased with him. Jennifer is a Dimond in the ruff and we dont know what we would do with out her! Hopefully you will not be needing us anytime soon, but if you do you know who to call!

  • Malik M.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Thanks for the five star review malik!

  • I spoke with Jennifer to replace a broken rear window, She was very helpful and attentive in finding the correct window replacement! I was very pleased with the service she provided and how quick everything was done! Highly recommend this place! ??????????

    Sergio C.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Sergio, thank you so much for your review. We love our jenny!!!! We pride ourselves on A+ service so your feedback means everything to us!!! thank you <3

  • Great Job Great company, great job. The employees are outstanding. My windshield was replaced yesterday. The initial contact was Paige, and the tech's we're Darius & Carlos,. All were kind, courteous and professional . I think the store number is 14

    Michael S.   ·   3 years ago

  • Very nice the guy that came to do my glass good gentlemen

    Enrique M.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    THANK YOU ENRIQUE! Do you know the techs name by any chance?

  • Excellent!!!! I called the company on a Saturday morning and Jose said Jennifer would call me first thing Monday. Jennifer called me Monday at 8:15 am. Not only was Jennifer courteous and professional she arranged to have the installers (who were also very professional) at my office a few hours later! I highly recommend this company and its employees.

    vicki s.   ·   3 years ago

  • I highly recommend this business, Jennifer provided great customer service ,also Luis the technician, better to say everybody in and out of the office . I am happy with my new window.

    Solvy B.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Solvy, your recommendations mean so much to us! Thanks for taking the time to leave us such a nice review, and for sharing your experience!

  • Incredibly fast and simple service. 5 stars. Sarah who answered the phone was extremely attentive and had the job done the same day.

    Chris L.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    Chris thank you so much for your review! Sarah is our shinning star! We would all be lost with out her! I am glad you had such a great experience with us! thanks for sharing!

  • When our windshield broke I called USA Auto Glass . I spoke with Jennifer who was so fast and quick into getting my claim done and a technician out to me within hours . I couldn't believe how fast their service was. She was so sweet and professional and addressed all my needs . The technician, Darius showed up within 3 hours . Came completely prepared. Did the job efficiently and took his time till everything was done to perfection . He was so nice and professional. He went above and beyond to make sure we were happy . His attitude was so friendly and nice . We are so happy with the services provided by USA AUTO GLASS and I would rate them a 10/10 for customer satisfaction. From the phone call to the service call everything went so smooth . I would recommend anyone looking for fast and efficient service to contact them . Thank you USA Auto Glass for making it so easy !!!!!

    Umber K.   ·   Google   ·   3 years ago

    Response from USA Auto Glass

    WOW !!!!! This has to be one of the nicest reviews we have received. Thank you so much. Lucky for USA Auto glass we have a great team and all work well together to provide the best experience possible for our customers!

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