Reviews

  • Recommended
    Jennifer and repair techs were exceptional. I have never worked with such an amazing customer service driven company. From working and billing the insurance company, appointment response, follow up and calibration of the wind shield this was not a 5 star but a 10 star service rating. Thank you Jennifer! your company is very lucky to have such a dedicated and knowledgeable staff member. Thank you again. Robin Miller

    Robin M.   ·   Google   ·   3 years ago

  • Recommended
    Amazing job!! They're employees are also extremely caring and helpful!!!!

    Jessica H.   ·   3 years ago

  • Recommended
    A Blessing! They were delightful & fast & even gave me a nice pen. I was amazed at how quickly they next day shipped & repaired my windshield in less than 12 hours. They allowed me front door service & patience with the guy being really cool. Most fun & efficient repair I've had & the receptionist was cute too.?

    Theonly1xception T.   ·   Google   ·   3 years ago

  • Recommended
    I spoke with someone named Paige on phone, and she helped me out so much! I had my car broken into the night before and i was able to have it replaced in less than 24 hours!

    Garvey .   ·   Google   ·   3 years ago

  • Recommended
    Jennifer in Customer Service was great. A job that I could never do. Deal with Insurance Company's. Too much patience is needed. Thank You USA AUTO GLASS.

    Sean w.   ·   Google   ·   3 years ago

  • Recommended
    Great job...

    Hit BY T.   ·   Google   ·   3 years ago

  • Recommended
    Jennifer was outstanding very communicative, she found the best deal for me and the best price $$$ while the competition was charging me double the price & Larry W. was very professional while he was working installing my glass I was asking him questions and he answer all of my questions very professionally, I recommend USA Auto Glass in Homestead with my eyes close 5-star place and 5-star employee.

    Jose Miguel V.   ·   Google   ·   3 years ago

  • Recommended
    Jen from the office was very energetic and helpful, Miguel the tech worked quickly and quietly. Quality installation. Was much cheaper and easier than Safelite.

    Steve D.   ·   Google   ·   3 years ago

  • Recommended
    Paige was great from the very first call. She took care of nearly everything with my insurance company, and her installers that came to the house were top notch.

    Kirk T.   ·   Google   ·   3 years ago

  • Recommended
    I spoke to James when I called regarding a huge chip in my windshield, he was very courteous and went out of his way to see if they could repair or if we had to replace our damaged windshield. It ended up we had to replace it. They came a couple days after my call, technician Eric & his partner called to verify they were arriving, they got it all done in less than 15 minutes! Very professional, they service the Keys (I'm in KW) and they showed up & did a fantastic job! Thank you!!

    Heather Keller (.   ·   Google   ·   3 years ago

  • Recommended
    Highly recommend!! From the start Jennifer made the process super easy, working with the insurance Co. Then the installation by Alex was super fast and professional! Will call again in the future

    Nathaniel C.   ·   Google   ·   3 years ago

  • Recommended
    Absolutely amazing customer service and the quality of the job A+. Jennifer from the office and Rodrigo my assigned tech were both wonderful, they were able to get the windshield super fast and the job was done around my schedule and at the convenience of your home. Definitely would recommend them to anyone with a broken glass. Thank you again to the team at USA Auto Glass for everything.

    Transmatic U.   ·   Google   ·   3 years ago

  • Recommended
    Miguel and Jennifer did a great job. They took time and accommodated my needs did the job quickly and efficiently. They replaced the windshield on my 2010 Kenworth. I really appreciate everything....

    Roberto L.   ·   Google   ·   3 years ago

  • Recommended

    Humbled B.   ·   Google   ·   3 years ago

  • Recommended
    I want to thank Paige for the speedy and high quality service she provided. by far the best customer service i have ever received. They were able to get the windshield super fast and the technician was very detailed on how to proceed the next 24 hours after new install. i give them a 5 stars and would recommend them to anyone with a broken glass. thank you Paige and the team at USA Auto Glass for everything.

    Perry .   ·   Google   ·   3 years ago

  • Recommended
    My glass has been shattered for over two months. I have been waiting for the glass to come in from a large company and never even received an eta. I decided to call USA auto glass this morning and within the same morning had my glass installed. Ridiculously fast service. Thank you Paige and Miguel. Highly recommend.

    Melody B.   ·   Google   ·   3 years ago

  • Recommended
    I had a particularly terrible experience with an auto glass company in the Lower Keys where I am located and was feeling so frustrated with the situation but Paige at USA Auto Glass went out of her way to work with me and make sure my shattered window was fixed in a jiffy! Her attitude was amazing and comforting during such a stressful time. Alex and Anthony came out bright and early the next day right on time and fixed my window. Could not be more grateful for this company and the service I received from their employees. 10 stars!

    Casimira B.   ·   Google   ·   3 years ago

  • Recommended

    jesus m.   ·   Google   ·   3 years ago

  • Recommended
    Jennifer was awesome with trying to set up my Apt over the phone . with getting my windshield replaced.... Larry W. Was my tech... super professional on time handled with care nice people i deff. will refer them to anybody who has glass issues ! Super smooth, quick , and reliable

    Kevin T.   ·   Google   ·   3 years ago

  • Recommended
    Had a new rear glass and windshield. Those two young men came down here to Key West … even though I had created a problem for them and apologized they said …”no problem” great work …fast … I felt bad because they had 3 more jobs that day. Great Job. I wish I could remember those names .. thank you

    Bill S.   ·   3 years ago

  • Recommended
    Wow ! Nxt day svc & 1/2 cost of other major “Safe—“ repair place… Wow ! Nxt day svc & 1/2 cost of other major “Safe—“ repair place… They came out to my job the next day. Did a great repair in a few hours in the parking lot of my job. Mr Carlos’s had a mask, was professional& did a great repair & vacuumed up the rear area. Soo glad I shopped around !! Thank you US auto - Major J (US army vet)

    Jospeh J.   ·   3 years ago

  • Recommended
    Wow ! Nxt day svc & 1/2 cost of other major "Safe-" repair place... Wow ! Nxt day svc & 1/2 cost of other major "Safe-" repair place... They came out to my job the next day. Did a great repair in a few hours in the parking lot of my job. Mr Carlos's had a mask, was professional& did a great repair & vacuumed up the rear area. Soo glad I shopped around !! Thank you US auto - Major J (US army vet)

    Joseph Ed J.   ·   Google   ·   3 years ago

  • Recommended
    Wow ! Nxt day svc & 1/2 cost of other major "Safe--" repair place... Wow ! Nxt day svc & 1/2 cost of other major "Safe--" repair place... They came out to my job the next day. Did a great repair in a few hours in the parking lot of my job. Mr Carlos's had a mask, was professional& did a great repair & vacuumed up the rear area. Soo glad I shopped around !! Thank you US auto - Major J (US army vet)

    Jose J.   ·   Yelp   ·   3 years ago

  • Recommended
    Repaired my 2021 Jeep JL Windshield using OEM Mopar parts. VERY RESPONSIVE, Very communicative, fast service and respectful of my time. If I have any glass issues, I'll be going back there again!

    Tom F.   ·   Google   ·   3 years ago

  • Recommended
    Very professional , on time and great work , I will do business again!

    Bruno S.   ·   3 years ago

  • Recommended
    Great customer service fast same day or next day appt and very reliable pricing

    Mary M.   ·   Google   ·   3 years ago

  • Recommended
    Timely response when needed in a compressed time frame Had a drivers side window regulator failure 2 days before an 1800 mile extended trip . Located in Key West where no local / quick repair possible. Contacted Jennifer at USA Auto Glass on South Dixie in Homestead, 120 miles away and she quickly arranged for a response by Technician Eric who handles Keys area to divert and respond the next day. Even arranged for a spare window glass to be available if needed (was not needed). Eric repaired the problem in about an hour and was able to proceed on my trip. 5 stars. Highly recommended.

    James T.   ·   3 years ago

  • Recommended
    Awesome service. The price was reasonable. Jennifer shown extreme professionalism and care for customers. Alex did an outstanding repair job. I would highly recommend USA Auto Glass as the company to do business without a doubt.

    A. E. A.   ·   Google   ·   3 years ago

  • Recommended
    Amazing job! My rear view mirror kept coming off after 2 of my own attempts to glue it back with glue from the store. After USA auto glass glued it back with their special glue, it is on and not coming off! Fast and professional.

    Daniel L.   ·   Google   ·   3 years ago

  • Recommended

    Denise T.   ·   Google   ·   3 years ago

  • Recommended
    Good service at affordable price.

    Domingo S.   ·   Google   ·   3 years ago

  • Recommended

    Victor T.   ·   Google   ·   3 years ago

  • Recommended
    Prompt, Professional, Courteous My windshield was repaired through the 30000 S Dixie Hwy location. It was an easy and convenient process from the very start. Jennifer took my initial call and I could tell from the start that I was iñ good hands. The repair order was processed very quickly and the installation Tech, Rodrigo was courteous and friendly. Most importantly, he worked quickly & professionally. I would gladly recommend this USA Auto Glass location to anyone in need of the best service.

    Michael D.   ·   3 years ago

  • Recommended

    Cutter D.   ·   Google   ·   3 years ago

  • Recommended

    Family R.   ·   Google   ·   3 years ago

  • Recommended
    Friendly, prompt, and professional service from office and staff personnel. Jennifer in the office was diligent in finding parts information and pricing. The technicians, Larry Washington and Alex, were punctual and efficient. They even helped me replace and install a whole side view mirror unit, when the broken part was not the mirror itself. They did a professional job, and they politely answered my questions and explained things as they worked. I do recommend this business.

    Aime V.   ·   Google   ·   3 years ago

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