Reviews

  • Recommended
    Awesome Service Carlos came out and fixed some rust on the truck around the window seal. Replaced the windshield and did an awesome job. Was on time and took pride in his work. Jennifer took my info and scheduled the appointment which went flawlessly. I’d recommend US Auto Glass over Safelite anyway.

    Eugene W.   ·   3 years ago

  • Recommended
    Awesome service, on time and professional. Carlos and Jennifer were great to work with.

    Eugene W.   ·   Google   ·   3 years ago

  • Recommended
    Great staff and work

    Robinson D.   ·   Google   ·   3 years ago

  • Recommended
    Thanks to USA Auto Glass I paid a Little to nothing payment getting my window repaired & Kudos to one of their best employees Paige she went above and beyond to help assist me with getting my window fixed , from helping me take advantage of the benefits my insurance company provided that I was not aware of to getting someone out to my home ASAP to get the job done ...I saved over $600 bucks , THANKS Paige! You Rock??

    template K.   ·   Google   ·   3 years ago

  • Recommended
    Let’s just say this company was the only one that offers same day service . Jennifer was very nice and professional , even though it was a rainy day. I called last minute to try to fix the window. They were able to get my window fix within a few hours . Service was amazing. I highly recommend this company.

    Verlencia D.   ·   4 years ago

  • Recommended
    So my side window regulator broke and my window was stuck down and I needed this fixed asap. The whole experience with USA Auto Glass was not only really smooth but like 1000% exceeded my expectations. I feel like, in Miami, excellent service isn't easy to come by. Jennifer assisted me over the phone, was really friendly and helpful. Having someone come to my home to repair it was a dream come true, honestly. Rodrigo was the tech who came to fix it and he was superb. He explained every step of the process to me, worked quickly, was just a really genuine and honest person. I'm a young woman, I don't know jack about cars, so I always feel a little uneasy getting repairs, worried someone will take advantage and charge me more than they should. That was the opposite of this experience. I honest to god, felt like I was being treated like family. A+++

    CG .   ·   Google   ·   4 years ago

  • Recommended
    Older Guy came within an hour with Great customer service Thanks

    Suzanne K.   ·   Google   ·   4 years ago

  • Recommended
    Muy bien

    Yainery Fernandez m.   ·   Google   ·   4 years ago

  • Recommended
    excellent service, Carlos the technician did the job quickly but well done. there is no way to know it is not the original glass of the car. Small details also influence a job, for example the boy was very careful removing the sunpass from the broken glass without damaging it. I want to highlight how friendly and professional Jennifer is, the girl who answered us on the phone, she helped us with the insurance and everything was easy, they also arrived at my house on time. we are definitely happy with the work, and we will call USA Auto Glass if we need similar work in the future

    Dodi M.   ·   Google   ·   4 years ago

  • Recommended
    Called around and left messages Monday morning early. 8:03 got a call from this company talked to Jennifer, she got all my information and said let me call you back. About 40 minutes later Jennifer calls back and found my glass at a great price. Jennifer then informed me that the installer Eric would be at my location that morning. At 10:50 Eric shows up and did the install. They called me after eight and had it installed before noon. Both were very professional it was a pleasure dealing with them.

    Scott E. D.   ·   Google   ·   4 years ago

  • Recommended

    First name L.   ·   Google   ·   4 years ago

  • Recommended

    Kendra J.   ·   Google   ·   4 years ago

  • Recommended
    After 9 weeks of waiting for service from Safelight, I looked up this company. Paige was awesome and searched the entire state to find a replacement. She found one and had my Ram 1500 windshield ready for install within 3 days! Carlos came to install and had the job done in 2 hours. This company came through and provided the assistance I required! I will be using and referring people to this company from now on. GREAT WORK!!!

    Joseph L.   ·   Google   ·   4 years ago

  • Recommended
    Great Service I broke the back glass in my 1995 very nice beater. Only two suppliers could locate the glass; the first was double the price of USA AUTO GLASS. USA obtained the glass, brought it to me and installed it without issue. Thanks to Jennifer and (? Carl ?). Outstanding job. Thank You.

    J. D. O.   ·   4 years ago

  • Recommended
    Great Service I broke the back glass in my 1995 very nice beater. Only two suppliers could locate the glass; the first was double the price of USA AUTO GLASS. USA obtained the glass, brought it to me and installed it without issue. Thanks to Jennifer and (? Carl ?). Outstanding job. Thank You.

    J. D. O.   ·   Google   ·   4 years ago

  • Recommended

    Clyde P.   ·   Google   ·   4 years ago

  • Recommended
    The guys were efficient and cleaned up after they were finished. Larry did a quick job of calibrating the windshield when the guys were through putting it in. I would definitely recommend these guys.

    Dana M.   ·   Google   ·   4 years ago

  • Recommended
    Customer service is very helpful and the installer Eric a did Awesome job.

    Ace305 Pressure W.   ·   Google   ·   4 years ago

  • Recommended
    Jennifer was amazing A+++++ customer service

    Jason C.   ·   Google   ·   4 years ago

  • Recommended
    High Quality USA Auto Glass was extremely professional. Jennifer directed us to the right person. When Carlos showed up, he was very knowledgeable and courteous and did his job perfectly. I highly recommend them!

    Janet C.   ·   4 years ago

  • Recommended
    I really appreciate the professionalism that I received from USA Auto Glass. I called in to get a quote. Jennifer answered the phone she was so polite. She answered all my questions gave me a great rate. don't get me wrong they gave me the best rate I shopped three other companies prior. I would have still used them if the price was more than the other guys because of Jennifer she is an example of great customer service she set my appointment for the next day I couldn't Belive that. The other guy were 3 to 5 day wait. The following day my Tech Miguel showed up may I add on time he replace my windshield in about 30 mins he really did a great job he took care of my truck like it was is own. USA Auto Glass has top notch customer service. Btw Miguel cleaned all my windows after his install hopefully I will never need another windshield again but if so they will be my only call.Thanks again for the GREAT SERVICE

    Jerome M.   ·   Google   ·   4 years ago

  • Recommended
    Awesome job!!! Dealing with insurance companies can be very difficult! I called USA Auto glass and spoke to Jennifer. She immediately assured me that she would help me resolve the problem and she did! I was ready to give up but Jennifer gave me the confidence that I needed! I got the approval for the glass that I wanted! She ordered the glass and scheduled the technician all within a few days. Rodrigo was my tech. He explained the process to me and assured me that the job would be done exactly the way that it should be done. He answered my questions as he was installing the glass, which helped me to relax and trust his work! Job well done, thank you Rodrigo! Thank you Jennifer for all of your help and thank you USA Auto Glass for hiring such professional and caring employees!!

    Mandy H.   ·   4 years ago

  • Recommended

    Mandy H.   ·   Google   ·   4 years ago

  • Recommended
    My car had gotten broken in to and a friend recommended USA Auto Glass to come to my home and replace my window the next day. Jennifer was very thorough with the details of what to expect with my up and coming appointment. The day of my service, the installer, Larry Washington, called to confirm his arrival time that morning and he was on time. Larry completed the replacement super fast and my power window works better than before with NO glass in my car or my seat! USA Auto Glass is magical. Price was even better than competitors and during a stressful time.. I very much recommend them. Thank you!!

    erica c.   ·   Google   ·   4 years ago

  • Recommended
    I am a very satisfy customer. From the moment Jennifer took my call and set everything up in no time. I was impressed. Eric then show up a my work and replaced my windshield in less than 20 minutes. The process was so quick and painless that I would recommend this company to anybody. Outstanding.

    Abigail T.   ·   Google   ·   4 years ago

  • Recommended
    Job Well Done Excellent Experience. Jennifer was awesome with scheduling my same day appointment for my passenger window with Rick who did a marvelous job! Thank you!

    K T.   ·   4 years ago

  • Recommended
    Good job and dependable Jennifer and Carlos very helpful

    Ken G.   ·   4 years ago

  • Recommended
    Jennifer and crew were very helpful and on time with my repair! I highly recommend them!

    Kody M.   ·   Google   ·   4 years ago

  • Recommended
    Baker goal had busted windshield call then up and an hour later Keith came and fixed it up quick

    Demetrius A.   ·   Google   ·   4 years ago

  • Recommended
    Highly recommend- great customer service Let me just say that Paige saved the day. I initially called my insurance then aaa- and their rates were considerably higher nor did they have same day service. I called USA auto glass in the morning, not only were they accommodating they were also sympathetic to my crisis and handled my problem swiftly and professionally. Paige made sure i will be on the schedule for the day and that was very comforting to know. The tech Carlos was very friendly and went right to work. He removed & installed new windshield with ease and not once stopped until it was completed. The services provided was very pleasant from beginning to end. Paige went that xtra mile to make sure my needs were met. I highly recommend this company for any glass installations .- call Paige she is at your service and she will help you in every way without a doubt. Her staff is so friendly and they will get the job done right. I am above satisficed with the glass and the service- and their prices are fantastic!

    Lisa D.   ·   4 years ago

  • Recommended

    Daniel C.   ·   Google   ·   4 years ago

  • Recommended
    Good Job Glass Tech Larry was on time, courteous and a hard worker. I asked Larry if I could watch him work as I had never seen a car window replacement. He was fine with this. Larry took the time to explain what he was doing and why. Larry answered all my questions and was very good natured about my being there. Job well done and a Hand Salute to Larry !

    Frank S.   ·   4 years ago

  • Recommended

    Joe F.   ·   Google   ·   4 years ago

  • Recommended

    Mark H.   ·   Google   ·   4 years ago

  • Recommended
    Honest Responses, Reliable Service, Professional Installers When my Mercedes-Benz windshield was damaged, I went right to GEICO to ask for approved glass repair shops. USA Auto Glass was the shop I selected. It took 10 days to receive the windshield glass for my vehicle. Throughout the process USA Auto Glass was responsive and helpful. Ultimately when it came time to install, Alex contacted me and within 50 minutes replace my windshield to perfection Mercedes-Benz told me they would charge my insurance company for seven and a half hours of Labor. Is there any reason not to do business with USA Auto Glass. Thank you Jennifer, you did a wonderful job.

    Denis F.   ·   4 years ago

  • Recommended
    Honest Responses, Reliable Service, Professional Installers When my Mercedes-Benz windshield was damaged, I went right to GEICO to ask for approved glass repair shops. USA Auto Glass was the shop I selected. It took 10 days to receive the windshield glass for my vehicle. Throughout the process USA Auto Glass was responsive and helpful. Ultimately when it came time to install, Alex contacted me and within 50 minutes replace my windshield to perfection Mercedes-Benz told me they would charge my insurance company for seven and a half hours of Labor. Is there any reason not to do business with USA Auto Glass. Thank you Jennifer, you did a wonderful job.

    Denis F.   ·   Google   ·   4 years ago

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