Reviews

  • Recommended
    Customer service is very helpful and the installer Eric a did Awesome job.

    Ace305 Pressure W.   ·   Google   ·   3 years ago

  • Recommended
    Jennifer was amazing A+++++ customer service

    Jason C.   ·   Google   ·   3 years ago

  • Recommended
    High Quality USA Auto Glass was extremely professional. Jennifer directed us to the right person. When Carlos showed up, he was very knowledgeable and courteous and did his job perfectly. I highly recommend them!

    Janet C.   ·   3 years ago

  • Recommended
    I really appreciate the professionalism that I received from USA Auto Glass. I called in to get a quote. Jennifer answered the phone she was so polite. She answered all my questions gave me a great rate. don't get me wrong they gave me the best rate I shopped three other companies prior. I would have still used them if the price was more than the other guys because of Jennifer she is an example of great customer service she set my appointment for the next day I couldn't Belive that. The other guy were 3 to 5 day wait. The following day my Tech Miguel showed up may I add on time he replace my windshield in about 30 mins he really did a great job he took care of my truck like it was is own. USA Auto Glass has top notch customer service. Btw Miguel cleaned all my windows after his install hopefully I will never need another windshield again but if so they will be my only call.Thanks again for the GREAT SERVICE

    Jerome M.   ·   Google   ·   3 years ago

  • Recommended
    Awesome job!!! Dealing with insurance companies can be very difficult! I called USA Auto glass and spoke to Jennifer. She immediately assured me that she would help me resolve the problem and she did! I was ready to give up but Jennifer gave me the confidence that I needed! I got the approval for the glass that I wanted! She ordered the glass and scheduled the technician all within a few days. Rodrigo was my tech. He explained the process to me and assured me that the job would be done exactly the way that it should be done. He answered my questions as he was installing the glass, which helped me to relax and trust his work! Job well done, thank you Rodrigo! Thank you Jennifer for all of your help and thank you USA Auto Glass for hiring such professional and caring employees!!

    Mandy H.   ·   3 years ago

  • Recommended

    Mandy H.   ·   Google   ·   3 years ago

  • Recommended
    My car had gotten broken in to and a friend recommended USA Auto Glass to come to my home and replace my window the next day. Jennifer was very thorough with the details of what to expect with my up and coming appointment. The day of my service, the installer, Larry Washington, called to confirm his arrival time that morning and he was on time. Larry completed the replacement super fast and my power window works better than before with NO glass in my car or my seat! USA Auto Glass is magical. Price was even better than competitors and during a stressful time.. I very much recommend them. Thank you!!

    erica c.   ·   Google   ·   3 years ago

  • Recommended
    I am a very satisfy customer. From the moment Jennifer took my call and set everything up in no time. I was impressed. Eric then show up a my work and replaced my windshield in less than 20 minutes. The process was so quick and painless that I would recommend this company to anybody. Outstanding.

    Abigail T.   ·   Google   ·   3 years ago

  • Recommended
    Job Well Done Excellent Experience. Jennifer was awesome with scheduling my same day appointment for my passenger window with Rick who did a marvelous job! Thank you!

    K T.   ·   3 years ago

  • Recommended
    Good job and dependable Jennifer and Carlos very helpful

    Ken G.   ·   3 years ago

  • Recommended
    Jennifer and crew were very helpful and on time with my repair! I highly recommend them!

    Kody M.   ·   Google   ·   3 years ago

  • Recommended
    Baker goal had busted windshield call then up and an hour later Keith came and fixed it up quick

    Demetrius A.   ·   Google   ·   3 years ago

  • Recommended
    Highly recommend- great customer service Let me just say that Paige saved the day. I initially called my insurance then aaa- and their rates were considerably higher nor did they have same day service. I called USA auto glass in the morning, not only were they accommodating they were also sympathetic to my crisis and handled my problem swiftly and professionally. Paige made sure i will be on the schedule for the day and that was very comforting to know. The tech Carlos was very friendly and went right to work. He removed & installed new windshield with ease and not once stopped until it was completed. The services provided was very pleasant from beginning to end. Paige went that xtra mile to make sure my needs were met. I highly recommend this company for any glass installations .- call Paige she is at your service and she will help you in every way without a doubt. Her staff is so friendly and they will get the job done right. I am above satisficed with the glass and the service- and their prices are fantastic!

    Lisa D.   ·   3 years ago

  • Recommended

    Daniel C.   ·   Google   ·   4 years ago

  • Recommended
    Good Job Glass Tech Larry was on time, courteous and a hard worker. I asked Larry if I could watch him work as I had never seen a car window replacement. He was fine with this. Larry took the time to explain what he was doing and why. Larry answered all my questions and was very good natured about my being there. Job well done and a Hand Salute to Larry !

    Frank S.   ·   4 years ago

  • Recommended

    Joe F.   ·   Google   ·   4 years ago

  • Recommended

    Mark H.   ·   Google   ·   4 years ago

  • Recommended
    Honest Responses, Reliable Service, Professional Installers When my Mercedes-Benz windshield was damaged, I went right to GEICO to ask for approved glass repair shops. USA Auto Glass was the shop I selected. It took 10 days to receive the windshield glass for my vehicle. Throughout the process USA Auto Glass was responsive and helpful. Ultimately when it came time to install, Alex contacted me and within 50 minutes replace my windshield to perfection Mercedes-Benz told me they would charge my insurance company for seven and a half hours of Labor. Is there any reason not to do business with USA Auto Glass. Thank you Jennifer, you did a wonderful job.

    Denis F.   ·   4 years ago

  • Recommended
    Honest Responses, Reliable Service, Professional Installers When my Mercedes-Benz windshield was damaged, I went right to GEICO to ask for approved glass repair shops. USA Auto Glass was the shop I selected. It took 10 days to receive the windshield glass for my vehicle. Throughout the process USA Auto Glass was responsive and helpful. Ultimately when it came time to install, Alex contacted me and within 50 minutes replace my windshield to perfection Mercedes-Benz told me they would charge my insurance company for seven and a half hours of Labor. Is there any reason not to do business with USA Auto Glass. Thank you Jennifer, you did a wonderful job.

    Denis F.   ·   Google   ·   4 years ago

  • Recommended
    Very fast and efficient. Great customer service. Came out the next day.

    rihbasketball .   ·   Google   ·   4 years ago

  • Recommended
    Broken glass back window If your looking for a great deal on top of the best customer service you at the right place! Came here on vacation and had the back window in our truck busted out! Suck a nightmare! But we called and meet the awesome PAIGE who found us not only a great price but got us taken care of expeditiously! THANKS AGAIN ❤️❤️

    Crystal E.   ·   4 years ago

  • Recommended

    CRYSTAL E.   ·   Google   ·   4 years ago

  • Recommended
    Excelente

    Juan R.   ·   Google   ·   4 years ago

  • Recommended
    fast, friendly, professional, and the price is right

    K.C. S.   ·   Google   ·   4 years ago

  • Recommended
    First time having to get my window repaired and let me tell you they were fast, efficient and respectful. Clean work and nice guys.

    Angel L.   ·   Google   ·   4 years ago

  • Recommended
    Kristen was my first point of contact through text. She was awesome and so patient with me, as Im not best texter . Then, I had the nicest call with Jennifer! Our call dropped and she called me right back. They both were thorough, professional and pleasant. Thank you, ladies.

    Erin C.   ·   4 years ago

  • Recommended
    What a pleasant company to work with! We'd been have leaking issues with our windshield so we called U.S.A Auto Glass. We live in Key West, FL and when we called Jennifer in Homestead, she went above and beyond helping us figure out the best way to repair or to replace our windshield. She was so pleasant to talk to and kept in touch until the job was finished. It's so rare these days to get such quality customer service reps. After figuring out what we needed to do, Larry took the trip down the keys and replaced our windshield. He was very nice and did a great job! Thank you Jennifer and Larry for such a pleasant experience and doing your job so well. -Kathy

    Caroline C.   ·   Google   ·   4 years ago

  • Recommended
    Called them at 930am and had a new windshield by 3pm that same day. The tech that came out was friendly and knowledgeable and the job was completed in about 30 minutes. Couldn't be happier

    Mateusz M.   ·   Google   ·   4 years ago

  • Recommended
    I was in need of a window replacement on Christmas Eve after vandals broke into my vehicle. After calling around to several places that were unable to fix the window until after Christmas, I called USA auto glass. Jennifer was extremely helpful when I explained the situation and asked that I give her a few minutes to see what she could do. She called me back shortly and said she had an installer in the area and he could be at my location within the hour. 23 minutes later Alex arrived to install a new side window. He was fast and efficient with the repair. To my delightful surprise I had a new window on Christmas Eve an hour after I placed the call. Thanks to the team at USA auto glass, truly outstanding customer service and speed.

    Josh .   ·   Google   ·   4 years ago

  • Recommended
    Larry Washington was fast and efficient. 10 stars would recommend!

    Tiffany J.   ·   Google   ·   4 years ago

  • Recommended
    Jennifer and John were very helpfull. John installed the window perfectly. I highly recommend them. Vey happy customer

    Henry C.   ·   Google   ·   4 years ago

  • Recommended
    I needed a long crack at the top of my windshield. I spoke with Jennifer, who helped me schedule the appointment. She was extremely friendly and helpful, considering I had multiple windshield options for my Mini Cooper. Once booked, Carlos performed the windshield replacement. I was unable to be present, so he called beforehand to verify access to the vehicle. After completion, he called to inform me the windshield was replaced and other gave instructions on what do to as far as cleaning. Great job! Hopefully, I won't need them in the future, but if so, I will be a repeat customer. Derek S

    derek s.   ·   Google   ·   4 years ago

  • Recommended
    Larry Aito was my tech. He came in and was very polite and didn't care that I quietly watched. He was very professional and knowledgeable

    James F.   ·   Google   ·   4 years ago

  • Recommended
    Jennifer was super helpful scheduling a last minute window fix despite it being christmas eve. Carlos showed up on quickly. Worked quickly and did a great job. I was leaving town the next day and needed a quick efficient fix and they did a great job

    Lighthouse Captial P.   ·   Google   ·   4 years ago

  • Recommended
    Being that I am in the Florida keys I had to wait to get my windshield done by a company who travels from the mainland down to us but USA auto glass was very fast and efficient. Jennifer was helpful over the phone in getting me set up and was extremely nice. Eric was the tech who came and replaced my windshield was able to save one of my parking stickers for me. Very nice guy and fast and efficient. Would highly recommend.

    Tracey B.   ·   Google   ·   4 years ago

  • Recommended
    Great team, Jennifer and Keith that put together a late day trip to the Keys to save my day. Very customer oriented outfit, with everything you expect.

    Rich W.   ·   4 years ago

Have you worked with USA Auto Glass? Leave A Review