Reviews

  • Recommended
    Best experience ever, very professional and prompt service and every employee was nice and courteous.

    Lythandria .   ·   Google   ·   9 months ago

  • Recommended
    While on tour, I was headed to a performance in West Palm Beach when the rubber strip around my RVs window fell out from shoddy workmanship by the company that had installed it. Driving was a nightmare with an ear piercing high pitched whistle from the wind. I made several calls to RV glass companies but could not get anyone to service me. I finally called USA Auto Glass since they were in the direction of my next stop. Jose said they would get me in when I arrived. Upon inspecting my window, which was actually loose on the lower driver's side, they decided that the best course of action would be to run adhesive all the way around the window, and deal with the company that originally installed it when I return to Phoenix. All of the employees were very kind and helpful, and made me feel like they cared. I would definitely recommend them and use them again if I ever needed to.

    Sherry F.   ·   Google   ·   9 months ago

  • Recommended
    I am totally grateful with this company! Jose and his staff are professionals that not only do a great job they have affordable prices but also they make you feel comfortable! amazing job!! ?'???'??

    Hazzel O.   ·   Google   ·   9 months ago

  • Recommended
    5 star company from start to finish... Rodrigo is great...

    Scott P.   ·   Google   ·   9 months ago

  • Recommended
    What a pleasure it was to work with Paige. She guided me through the entire process to make sure that there was no problem with the insurance company covering the cost of the replacement windshield's for both of my cars. She was also very responsive either with a text or phone call. Our tech, Landy, was great too! He made sure both our windshields were perfect!! I definitely will be recommending to all my friends and neighbors who need a windshield replacement! Thanks!

    Kathryn D.   ·   Google   ·   10 months ago

  • Recommended
    Wonderful service I am so happy with the work they did for us.

    Nicole J.   ·   Google   ·   10 months ago

  • Recommended
    USA Auto Glass are life savers! This morning on my way to work an object struck my windshield creating a large crack on half the window. With it being a holiday weekend, I was not hopeful I could find someone on the fly and was sure that I would have to cancel my plans. I called around 9am and spoke with Paige who was the saving grace and did everything she could to get me setup quickly, she made my day! It's now 3PM and my windshield has been replaced and calibrated! Shout out to Chris and Junior (I think that is the two replacement techs names) and Helly, the calibration tech who were able to make it out same day and were communicative and professional the entire time. 100000% recommend this company!

    Brittany D.   ·   Google   ·   10 months ago

  • Recommended
    Great people great work...

    Geo G.   ·   Google   ·   10 months ago

  • Recommended
    I RECOMMEND 100%!!! JENNIFER WAS VERY NICE OVER THE PHONE AND TOOK THE JOB DOWN! AND ALEX REPLACED MY AUTO BACK WINDSHIELD IN THE BLINK OF AN EYE! THANK U TO YOU BOTH AND YOUR BUSSINES FOR YOUR HELP!

    Claudia Sanfeliz B.   ·   Google   ·   10 months ago

  • Recommended
    Awesome customer service from Paige she took care of everything and dispatched the installer very fast, Rick did a awesome job installing the back windshield on my lexus Is in a very timely manner professionally definitely recommend prices are reasonable as well

    Lion A.   ·   Google   ·   10 months ago

  • Recommended
    I've used USA Auto Glass Inc. twice now to replace windshields on my cars, and they've been nothing short of fantastic. Each time, Paige has been my initial point of contact, and she's been courteous, efficient, and thorough in following up throughout the process. The entire team has been great at keeping me informed and ensuring I was taken care of every step of the way. Impressively, they were able to replace my windshields in less than 24 hours each time. It's been a delight working with them, and I would highly recommend them to anyone in need of auto glass services.

    Larry S.   ·   Google   ·   11 months ago

  • Recommended
    Recently, I had the pleasure of going to Auto Glass. Overall, they exceeded my expectations. I highly recommended them.

    Omar D.   ·   Google   ·   11 months ago

  • Recommended

    Cindy E.   ·   Google   ·   11 months ago

  • Recommended
    I just had a great experience having my windshield replaced by USA Auto Glass. Called and spoke with Jennifer, who is very quick at arranging for Rick to show up at my doorstep to replace my windshield as well as my rear window in my truck. I hope I don't need the service in the future but if I do, I know I'll be calling USA AUTO GLASS again

    Shaun D.   ·   Google   ·   11 months ago

  • Recommended
    Driving to North Florida on turnpike, we had a bird (a heron ... It's bigger than a pigeon!) strike our windshield. It shattered the entire windshield, yet we were able to make to our destination. Once there I started calling auto glass shops in the area to get windshield replaced. The places I contacted either did not have the w/s available, or if they did the wait time was over 5 days (I was only going to be there for 3 days). One of the places I called however, strongly suggested I have the work done by a glass place close to my home, for warranty purposes. I was told if I had it done there, since I did not live within 50 miles of them, they would not offer a warranty for the job. That's when I decided to look for a glass place where I live. USA Auto Glass was the place I chose. Tiffany answered my call to USAAG. First she was very courteous, informative and professional. I explained the situation, and she went through the process for getting the w/s replaced through my insurance. She said she would call me back to let me know of the availability of the w/s and when I could get the work done. Good to her word, she called me back in a matter of minutes letting me know that w/s was available and asked I let her know when I would be back home to replace w/s. Once I was back home, I called USAAG to let them know I was back. They told me to come right over. Rodrigo was the tech who worked on my vehicle. I watched the process from the customer waiting area. He was very careful of protecting the areas of my vehicle where the work was being done. Seemed to be very proficient and skilled at what he was doing. The work was done quicker than I expected. Rodrigo then gave me instructions for the care of the install for the following days. Overall, I was pleased with the handling of the process, the professionalism of the staff, and finally (and as only time will tell) the workmanship.

    John E.   ·   Google   ·   11 months ago

  • Recommended
    They were very efficient and professional. The staff, especially Paige, went out of their way to really make the experience personalized making me feel like a VIP. 5 stars all day.

    Daniel V.   ·   Google   ·   1 year ago

  • Recommended
    I highly recommend this business! From the knowledgeable office staff to the technician that installed a new windshield on my 2023 Cadillac Escalade, I couldn't be more impressed! The thorough communication, quick service, knowledgeable staff, and absolute professionalism from start to finish, over exceeding my expectations! Absolutely top notch service and quality!

    Platinum Limo S.   ·   Google   ·   1 year ago

  • Recommended
    Excellent customer service. Very friendly, professional and fast.

    Jessica A.   ·   Google   ·   1 year ago

  • Recommended
    Amazing customer service Perfect installation quick and convenient

    Janet D.   ·   Google   ·   1 year ago

  • Recommended
    Next day service! Awesome job!

    Serafini's Landscaping &.   ·   Google   ·   1 year ago

  • Recommended

    Irene G.   ·   Google   ·   1 year ago

  • Recommended
    Great Services

    wladimir V.   ·   Google   ·   1 year ago

  • Recommended
    Excellent work by USA AUTO GLASS . I just set up an appointment with Jennifer over the phone in the afternoon and next day , early morning Landy , a technician from this company , was in my house doing a windshield replacement in my truck. I was really surprised by the fact that we still have in town professional business like this one: Honest and Caring. If , by any chance, you need their services do not hesitate to contact them because they won't let you down for sure. THANKS FOR YOUR SERVICE, I am just another satisfied customer. G. M . Miami, FL .

    Gerardo M.   ·   Google   ·   1 year ago

  • Recommended
    Simply stated this team exceeded all expectations... Prompt confirmation call... ?... On time arrival... ?... Professional installer... ?... Factory replacement windshield... ?... No issue quality work... ?... Follow up courtesy call... ?...

    Calvin B.   ·   Google   ·   1 year ago

  • Recommended
    Exceptional service. Rear quarter window glass on my wife's explorer was cracked by a rock and within 3 hours of my initial call the glass was fixed. Landy, the technician, did an outstanding job and Jennifer's customer service and prompt answers were outstanding as well.

    Roger H.   ·   Google   ·   1 year ago

  • Recommended
    On time, professional and clean installation.

    Michael K.   ·   Google   ·   1 year ago

  • Recommended
    I would recommend USA auto glass to anyone there service is excellent and ALEX had a very good attention and when I called Jennifer had me set with in 10 minutes so there's no better place to Go...

    Julia M.   ·   Google   ·   1 year ago

  • Recommended

    Jo Lena S.   ·   Google   ·   1 year ago

  • Recommended
    Prompt and outstanding service, from the first call to the installation of our Jeep's windshield.The office personnel were patient and helpful. The installation tech was thorough and knowledgeable. I definitely will contact them when need arises.

    Sylvia M V.   ·   Google   ·   1 year ago

  • Recommended
    Service was excellent. They even replaced my windshield with an OEM front glass. Highly recommended!!!

    Gary M.   ·   Google   ·   1 year ago

  • Recommended

    scott d.   ·   Google   ·   1 year ago

  • Recommended
    Excellent staff all around. Tiffany, CSR, was very pleasant and helpful. And Alex, who did the work, was punctual and quick. Highly recommended!

    Monica R.   ·   Google   ·   1 year ago

  • Recommended
    I have a 2013 Ford F-150 that the sunroof stopped sliding properly to close. According to research on the internet this appears to be a common problem with the F 150's. I attempted to find a vehicle glass repair shop that would do the repair. After contacting seven shops, all of them refused to do the repair if the headliner needed to be removed. My last call was to USA Auto Glass. I spoke to James who took the time and effort to explain the process if the entire sunroof frame needed to be replaced. He took a look at the unit and attempted to find a Used replacement unit to no avail. A new unit was ordered from Ford at a ridiculous price. James installed the new unit in less than two days. He was precise and his work was excellent. The headliner was reinstalled with no damage found and looked as good as new. James was always polite and kept me advised of the status. I would highly recommend USA Auto Glass and in particular James for repairs.

    Mark G.   ·   Google   ·   1 year ago

  • Recommended

    Lu .   ·   Google   ·   1 year ago

  • Recommended
    I have never needed a windshield replaced before and USA Auto Glass made it such an easy process for me. They are professional, efficient and super quick with every aspect. Jennifer was awesome too and made sure to call me beforehand when there was a slight price change (since my vehicle needed an extra part) which I greatly appreciated so that there were no hidden fees. I couldn't recommend this company more! 10/10 service and experience. Thank you!

    Emily H.   ·   Google   ·   1 year ago

  • Recommended
    Great Job, very professional Thanks

    marcos w.   ·   Google   ·   1 year ago

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