Reviews

  • Had the pleasure of speaking with Paige who represented this company exceptionally well. She went above and beyond professionalism and her customer service is second to none! She answered all my questions and even sent an employee the same day I called. While other companies would rather stay complacent and lazy...this company is readily willing to work. They have an impressive display of work ethics! Will definitely be recommending this company to family and friends. 10 out of 10!!!

    Rhoda .   ·   Google   ·   10 months ago

  • Excellent service, highly recommended on price and quality assurance. Larry over the phone was very helpful making the appointment same day and get my broken windshield repaired all in 1 hour. James very helpful with an excellent job on the repairs. Thank you!

    Laura S.   ·   Google   ·   10 months ago

  • Wonderful experience. Very professional and helpful. Jennifer was our first contact and she handled our situation as though we weee family. Roberto our technician was quick and professional. They were a great choice for my window problem. I will definitely Italy use them again if I need to. A 10/10. Perfect. No complaints.

    Evelyn L.   ·   Google   ·   10 months ago

  • Awesome experience! The day after a hurricane and they answered my call and sent Erik out in less than an hour. He was friendly, worked quickly and explained everything to me. 10/10 would recommend him. And the price was good!

    Joanna M.   ·   Google   ·   10 months ago

  • Best experience ever, very professional and prompt service and every employee was nice and courteous.

    Lythandria .   ·   Google   ·   10 months ago

  • While on tour, I was headed to a performance in West Palm Beach when the rubber strip around my RVs window fell out from shoddy workmanship by the company that had installed it. Driving was a nightmare with an ear piercing high pitched whistle from the wind. I made several calls to RV glass companies but could not get anyone to service me. I finally called USA Auto Glass since they were in the direction of my next stop. Jose said they would get me in when I arrived. Upon inspecting my window, which was actually loose on the lower driver's side, they decided that the best course of action would be to run adhesive all the way around the window, and deal with the company that originally installed it when I return to Phoenix. All of the employees were very kind and helpful, and made me feel like they cared. I would definitely recommend them and use them again if I ever needed to.

    Sherry F.   ·   Google   ·   10 months ago

  • I am totally grateful with this company! Jose and his staff are professionals that not only do a great job they have affordable prices but also they make you feel comfortable! amazing job!! ?'???'??

    Hazzel O.   ·   Google   ·   11 months ago

  • 5 star company from start to finish... Rodrigo is great...

    Scott P.   ·   Google   ·   11 months ago

  • What a pleasure it was to work with Paige. She guided me through the entire process to make sure that there was no problem with the insurance company covering the cost of the replacement windshield's for both of my cars. She was also very responsive either with a text or phone call. Our tech, Landy, was great too! He made sure both our windshields were perfect!! I definitely will be recommending to all my friends and neighbors who need a windshield replacement! Thanks!

    Kathryn D.   ·   Google   ·   11 months ago

  • Wonderful service I am so happy with the work they did for us.

    Nicole J.   ·   Google   ·   11 months ago

  • USA Auto Glass are life savers! This morning on my way to work an object struck my windshield creating a large crack on half the window. With it being a holiday weekend, I was not hopeful I could find someone on the fly and was sure that I would have to cancel my plans. I called around 9am and spoke with Paige who was the saving grace and did everything she could to get me setup quickly, she made my day! It's now 3PM and my windshield has been replaced and calibrated! Shout out to Chris and Junior (I think that is the two replacement techs names) and Helly, the calibration tech who were able to make it out same day and were communicative and professional the entire time. 100000% recommend this company!

    Brittany D.   ·   Google   ·   11 months ago

  • Great people great work...

    Geo G.   ·   Google   ·   1 year ago

  • I RECOMMEND 100%!!! JENNIFER WAS VERY NICE OVER THE PHONE AND TOOK THE JOB DOWN! AND ALEX REPLACED MY AUTO BACK WINDSHIELD IN THE BLINK OF AN EYE! THANK U TO YOU BOTH AND YOUR BUSSINES FOR YOUR HELP!

    Claudia Sanfeliz B.   ·   Google   ·   1 year ago

  • Awesome customer service from Paige she took care of everything and dispatched the installer very fast, Rick did a awesome job installing the back windshield on my lexus Is in a very timely manner professionally definitely recommend prices are reasonable as well

    Lion A.   ·   Google   ·   1 year ago

  • I've used USA Auto Glass Inc. twice now to replace windshields on my cars, and they've been nothing short of fantastic. Each time, Paige has been my initial point of contact, and she's been courteous, efficient, and thorough in following up throughout the process. The entire team has been great at keeping me informed and ensuring I was taken care of every step of the way. Impressively, they were able to replace my windshields in less than 24 hours each time. It's been a delight working with them, and I would highly recommend them to anyone in need of auto glass services.

    Larry S.   ·   Google   ·   1 year ago

  • Recently, I had the pleasure of going to Auto Glass. Overall, they exceeded my expectations. I highly recommended them.

    Omar D.   ·   Google   ·   1 year ago

  • Cindy E.   ·   Google   ·   1 year ago

  • I just had a great experience having my windshield replaced by USA Auto Glass. Called and spoke with Jennifer, who is very quick at arranging for Rick to show up at my doorstep to replace my windshield as well as my rear window in my truck. I hope I don't need the service in the future but if I do, I know I'll be calling USA AUTO GLASS again

    Shaun D.   ·   Google   ·   1 year ago

  • Driving to North Florida on turnpike, we had a bird (a heron ... It's bigger than a pigeon!) strike our windshield. It shattered the entire windshield, yet we were able to make to our destination. Once there I started calling auto glass shops in the area to get windshield replaced. The places I contacted either did not have the w/s available, or if they did the wait time was over 5 days (I was only going to be there for 3 days). One of the places I called however, strongly suggested I have the work done by a glass place close to my home, for warranty purposes. I was told if I had it done there, since I did not live within 50 miles of them, they would not offer a warranty for the job. That's when I decided to look for a glass place where I live. USA Auto Glass was the place I chose. Tiffany answered my call to USAAG. First she was very courteous, informative and professional. I explained the situation, and she went through the process for getting the w/s replaced through my insurance. She said she would call me back to let me know of the availability of the w/s and when I could get the work done. Good to her word, she called me back in a matter of minutes letting me know that w/s was available and asked I let her know when I would be back home to replace w/s. Once I was back home, I called USAAG to let them know I was back. They told me to come right over. Rodrigo was the tech who worked on my vehicle. I watched the process from the customer waiting area. He was very careful of protecting the areas of my vehicle where the work was being done. Seemed to be very proficient and skilled at what he was doing. The work was done quicker than I expected. Rodrigo then gave me instructions for the care of the install for the following days. Overall, I was pleased with the handling of the process, the professionalism of the staff, and finally (and as only time will tell) the workmanship.

    John E.   ·   Google   ·   1 year ago

  • They were very efficient and professional. The staff, especially Paige, went out of their way to really make the experience personalized making me feel like a VIP. 5 stars all day.

    Daniel V.   ·   Google   ·   1 year ago

  • I highly recommend this business! From the knowledgeable office staff to the technician that installed a new windshield on my 2023 Cadillac Escalade, I couldn't be more impressed! The thorough communication, quick service, knowledgeable staff, and absolute professionalism from start to finish, over exceeding my expectations! Absolutely top notch service and quality!

    Platinum Limo S.   ·   Google   ·   1 year ago

  • Excellent customer service. Very friendly, professional and fast.

    Jessica A.   ·   Google   ·   1 year ago

  • Amazing customer service Perfect installation quick and convenient

    Janet D.   ·   Google   ·   1 year ago

  • Next day service! Awesome job!

    Serafini's Landscaping &.   ·   Google   ·   1 year ago

  • Irene G.   ·   Google   ·   1 year ago

  • Great Services

    wladimir V.   ·   Google   ·   1 year ago

  • Excellent work by USA AUTO GLASS . I just set up an appointment with Jennifer over the phone in the afternoon and next day , early morning Landy , a technician from this company , was in my house doing a windshield replacement in my truck. I was really surprised by the fact that we still have in town professional business like this one: Honest and Caring. If , by any chance, you need their services do not hesitate to contact them because they won't let you down for sure. THANKS FOR YOUR SERVICE, I am just another satisfied customer. G. M . Miami, FL .

    Gerardo M.   ·   Google   ·   1 year ago

  • Simply stated this team exceeded all expectations... Prompt confirmation call... ?... On time arrival... ?... Professional installer... ?... Factory replacement windshield... ?... No issue quality work... ?... Follow up courtesy call... ?...

    Calvin B.   ·   Google   ·   1 year ago

  • Exceptional service. Rear quarter window glass on my wife's explorer was cracked by a rock and within 3 hours of my initial call the glass was fixed. Landy, the technician, did an outstanding job and Jennifer's customer service and prompt answers were outstanding as well.

    Roger H.   ·   Google   ·   1 year ago

  • On time, professional and clean installation.

    Michael K.   ·   Google   ·   1 year ago

  • I would recommend USA auto glass to anyone there service is excellent and ALEX had a very good attention and when I called Jennifer had me set with in 10 minutes so there's no better place to Go...

    Julia M.   ·   Google   ·   1 year ago

  • Jo Lena S.   ·   Google   ·   1 year ago

  • Prompt and outstanding service, from the first call to the installation of our Jeep's windshield.The office personnel were patient and helpful. The installation tech was thorough and knowledgeable. I definitely will contact them when need arises.

    Sylvia M V.   ·   Google   ·   1 year ago

  • Service was excellent. They even replaced my windshield with an OEM front glass. Highly recommended!!!

    Gary M.   ·   Google   ·   1 year ago

  • scott d.   ·   Google   ·   1 year ago

  • Excellent staff all around. Tiffany, CSR, was very pleasant and helpful. And Alex, who did the work, was punctual and quick. Highly recommended!

    Monica R.   ·   Google   ·   1 year ago

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