Reviews

  • Recommended
    Excellent customer service. Very friendly, professional and fast.

    Jessica A.   ·   Google   ·   10 months ago

  • Recommended
    Amazing customer service Perfect installation quick and convenient

    Janet D.   ·   Google   ·   11 months ago

  • Recommended
    Next day service! Awesome job!

    Serafini's Landscaping &.   ·   Google   ·   11 months ago

  • Recommended

    Irene G.   ·   Google   ·   11 months ago

  • Recommended
    Great Services

    wladimir V.   ·   Google   ·   11 months ago

  • Recommended
    Excellent work by USA AUTO GLASS . I just set up an appointment with Jennifer over the phone in the afternoon and next day , early morning Landy , a technician from this company , was in my house doing a windshield replacement in my truck. I was really surprised by the fact that we still have in town professional business like this one: Honest and Caring. If , by any chance, you need their services do not hesitate to contact them because they won't let you down for sure. THANKS FOR YOUR SERVICE, I am just another satisfied customer. G. M . Miami, FL .

    Gerardo M.   ·   Google   ·   11 months ago

  • Recommended
    Simply stated this team exceeded all expectations... Prompt confirmation call... ?... On time arrival... ?... Professional installer... ?... Factory replacement windshield... ?... No issue quality work... ?... Follow up courtesy call... ?...

    Calvin B.   ·   Google   ·   11 months ago

  • Recommended
    Exceptional service. Rear quarter window glass on my wife's explorer was cracked by a rock and within 3 hours of my initial call the glass was fixed. Landy, the technician, did an outstanding job and Jennifer's customer service and prompt answers were outstanding as well.

    Roger H.   ·   Google   ·   11 months ago

  • Recommended
    On time, professional and clean installation.

    Michael K.   ·   Google   ·   11 months ago

  • Recommended
    I would recommend USA auto glass to anyone there service is excellent and ALEX had a very good attention and when I called Jennifer had me set with in 10 minutes so there's no better place to Go...

    Julia M.   ·   Google   ·   11 months ago

  • Recommended

    Jo Lena S.   ·   Google   ·   11 months ago

  • Recommended
    Prompt and outstanding service, from the first call to the installation of our Jeep's windshield.The office personnel were patient and helpful. The installation tech was thorough and knowledgeable. I definitely will contact them when need arises.

    Sylvia M V.   ·   Google   ·   11 months ago

  • Recommended
    Service was excellent. They even replaced my windshield with an OEM front glass. Highly recommended!!!

    Gary M.   ·   Google   ·   11 months ago

  • Recommended

    scott d.   ·   Google   ·   11 months ago

  • Recommended
    Excellent staff all around. Tiffany, CSR, was very pleasant and helpful. And Alex, who did the work, was punctual and quick. Highly recommended!

    Monica R.   ·   Google   ·   11 months ago

  • Recommended
    I have a 2013 Ford F-150 that the sunroof stopped sliding properly to close. According to research on the internet this appears to be a common problem with the F 150's. I attempted to find a vehicle glass repair shop that would do the repair. After contacting seven shops, all of them refused to do the repair if the headliner needed to be removed. My last call was to USA Auto Glass. I spoke to James who took the time and effort to explain the process if the entire sunroof frame needed to be replaced. He took a look at the unit and attempted to find a Used replacement unit to no avail. A new unit was ordered from Ford at a ridiculous price. James installed the new unit in less than two days. He was precise and his work was excellent. The headliner was reinstalled with no damage found and looked as good as new. James was always polite and kept me advised of the status. I would highly recommend USA Auto Glass and in particular James for repairs.

    Mark G.   ·   Google   ·   11 months ago

  • Recommended

    Lu .   ·   Google   ·   11 months ago

  • Recommended
    I have never needed a windshield replaced before and USA Auto Glass made it such an easy process for me. They are professional, efficient and super quick with every aspect. Jennifer was awesome too and made sure to call me beforehand when there was a slight price change (since my vehicle needed an extra part) which I greatly appreciated so that there were no hidden fees. I couldn't recommend this company more! 10/10 service and experience. Thank you!

    Emily H.   ·   Google   ·   1 year ago

  • Recommended
    Great Job, very professional Thanks

    marcos w.   ·   Google   ·   1 year ago

  • Recommended
    Amazing service. Jose was incredible since the moment I called the office. He went above and beyond to look for my quarter glass even though it was on back order. He called several suppliers and after a few hours and many calls, he found a supplier up north that had my glass in stock. Rodrigo's installation was also great. Quick and flawless and very friendly. Thank you!!

    Linda L.   ·   Google   ·   1 year ago

  • Recommended
    Would recommend! They answered phones right away, sent someone out next day! Got the window replacement done quickly! Very professional and friendly.

    Tomy B.   ·   Google   ·   1 year ago

  • Recommended
    USA Auto Glass Repair is my go-to spot for any auto glass needs - they're just amazing! Super quick and efficient, and chatting with them over the phone is a breeze; they explain everything so well. Scheduling an appointment was easy peasy, and guess what? The technician showed up early, which was perfect for my schedule. He was super professional and incredibly skilled at his job. I can't recommend them enough!

    josselyn s.   ·   Google   ·   1 year ago

    Response from USA Auto Glass

    THANK YOU FOR YOUR REVIEW!!!

  • Recommended
    We call and they were there the next day very polite and a great job I would recommend ?'?

    karen t.   ·   Google   ·   1 year ago

  • Recommended
    Lifesavers! Replaced my windshield for a reasonable price, the same day, and installation was faster than promised! Excellent service, highly recommend.

    Danielle K.   ·   Google   ·   1 year ago

  • Recommended
    I noticed my broken windshield, and it is stressful by itself, I googled and choose USA AUTO GLASS Inc, my best decision yesterday, first to all, the guy at the phone (James) incredible phone experience, he explained everything , we set up an appointment today 8.30 am, and the technician (Roberto) came early as we arranged, very professional, he made his work with great ability and skill! Highly recommend!

    Carlos L.   ·   Google   ·   1 year ago

  • Recommended
    I highly recommend this business! From the knowledgeable office staff (Paige) to the technician (Eric) that traveled all the way down to the Keys the very next day and installed a new windshield on my 1966 Dune-buggy, I couldn't be more impressed! The thorough communication, quick service, knowledgeable staff, and absolute professionalism from start to finish, over exceeding my expectations! Absolutely top notch service and quality!

    B.J. Herpich I.   ·   Google   ·   1 year ago

  • Recommended

    Cromo m.   ·   Google   ·   1 year ago

  • Recommended
    We had a nasty stone chip that immediately started spreading as we drove south on I-95 towards Miami, towing our trailer, which means we bump and rattle a lot on the road. I researched a number of auto glass places when we got to our campsite southwest of Miami. Based on that research I called USA Auto Glass. Everyone we dealt with was helpful and cheerful. Because it was late on Friday, they couldn't get the right glass for us until Monday morning. Our car has the modern bells and whistles (adaptive cruise control, lane following, automatic braking, etc.) We needed very specific glass and the cameras had to be recalibrated. It wasn't cheap but it was in line with what the job should cost. They came right to our campsite, removed the glass and installed the new one, then recalibrated the cameras. Was quick, efficient and friendly. I highly recommend them.

    J M.   ·   Google   ·   1 year ago

  • Recommended
    Extremely fast, professional, fair priced, satisfaction I went on the internet to find a vehicle window repair company and USA Auto Glass caught my eye. I called them expecting it would be at least a week to have my window fixed. The young lady that answered was very professional and offered a few options for me. I agreed to what they had to offer and was even more surprised and delighted they showed up within an hour and about 2 hours later my glass was installed and the broken glass inside was vacuumed. Extremely pleasant transaction. Highly highly highly recommend USA Auto Glass.

    Mahi M.   ·   Yelp   ·   1 year ago

  • Recommended
    This place is PHENOMENAL! About 5 months ago I had my windshield replaced from a rock, 5 months later and our wonderful FL roads claimed another one. I called the dealer who did it the first time, and decided not to wait. I did a quick google search and USA Auto glass came up. The reviews were all high so on 2/13 I gave them a call. Jennifer answered the phone and from there it was all the most seamless process I've ever dealt with. Jennifer called the insurance with me, got the claim filed, and told me she'd go to work finding my windshield. I expected a couple days before that call came. 10 mins later she called me back, told me she'd found the windshield, gotten OEM approved, that it would be there in a couple days, and that they'd come to me. I said ok and planned for the upcoming days. 20 mins later I got a call back, they'd found the windshield, and would have it by the afternoon. I was off that day, and by 2:30 the windshield was in, installed by Alex who did an amazing job as well, and an hour later I was back out on the road. They told me 2 days for someone to come for Calibration and Geli arrived right on schedule 2/15 (early) 2 days later. Jennifer, Paige, Alex, Geli, Sarah, and EVERYONE else I spoke with, thank you so much for this perfect process. I will be referring anyone to you guys!

    Vince H.   ·   Google   ·   1 year ago

  • Recommended
    If you need a window repair from a company with fantastic customer service then definitely pick this place!!! I needed my window repaired and they came out to my job within about an hour! I spoke to Paige who set it all up for me and she was AMAZING!!!! Rodrigo was the one who was dispatched out to me and could not have been nicer and was super professional! I would definitely not hesitate to use this company again!

    Nicole Zifchak B.   ·   Google   ·   1 year ago

  • Recommended
    Expert job!! The initial intake call to set it all up was done swiftly and professionally. Thanks guys?

    Vicki C.   ·   Google   ·   1 year ago

  • Recommended
    highly recommend this place, professional people....Jennifer was great handling the insurance. for me ..they work on every vehicle.. I was apprehensive in the beginning being a brand new electric car, ionic 6 which is probably the first one in United States to have the windshield broken. They handle it they installed it, and they did it better than Hyundai. and if you owned high-end cars, including Bentley , you're more than welcome to take it there. and for the two installers, that handle my car. Those guys are so professional. and attention to detail even me being ocd could not find a defect 25 stars from me

    armando r.   ·   Google   ·   1 year ago

  • Recommended
    Highly recommend these folks - a family run business. They took good care of me and my F-150 cracked passenger window efficiently replacing it on a Saturday as we were driving through to Key West.

    Dave W.   ·   Google   ·   1 year ago

  • Recommended
    Came early morning the next day after making an appointment. Work was done quickly and satisfactory

    Sebe C.   ·   Google   ·   1 year ago

  • Recommended
    Great perfect job they also clean everything left out of the broken glass, I am very happy ?

    Alfredo R.   ·   Google   ·   1 year ago

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