Reviews

  • Lisa D.   ·   Google   ·   2 years ago

  • Jennifer was efficient and experienced in making the process for me fast and successful. My technician Roberto was thorough, professional and nice. Would definitely recommend this company. Process was smooth and fast.

    McKenzie P.   ·   Google   ·   2 years ago

  • Fast and professional service. Jennifer sent us Alex who did a very good job!

    Jeanine M.   ·   Google   ·   2 years ago

  • Eric was great! Great experience overall! Will definitely recommend

    Cristie R.   ·   Google   ·   2 years ago

  • My car unfortunately was broken into and I needed a new window quick. Customer service was very accommodating . My technician Rick came straight over the same day and in no time my window was replaced and most importantly the motor in the window still worked . He actually took the time to show me and cleaned the broken glass that was in my car. Very happy with my experience.

    Terri C.   ·   Google   ·   2 years ago

  • This company was very professional in resolving my windshield issues. Rodrigo was very patient and took the time out to explain everything to me. Thank you guys so much!!

    Orett C.   ·   Google   ·   2 years ago

  • Job Well Done! From Customer Service To Installer

    Takia W.   ·   Google   ·   2 years ago

  • Excellent Service. Perfect condition. 5 Stars.

    Rob B.   ·   Google   ·   2 years ago

  • Super responsive, very professional, made the whole process very easy down here in the Keys!!!

    Sabre M.   ·   Google   ·   2 years ago

  • Thank you Tiffany and Rodrigo and USA Auto Glass for the best experience imaginable. I was scared and upset and these guys were truly heroes. The job was completed quickly, professionally, they clean up after themselves too! I highly recommend this business.

    Maggie M.   ·   Google   ·   2 years ago

  • Jennifer and Roberto were very helpful at each step of the process. When the windshield was removed revealing that a body shop would need to be involved, they arranged to go directly to the body shop after the structural repair was complete. I will definitely call USA Auto Glass if I have auto glass repair needs in the future.

    Frank B.   ·   Google   ·   2 years ago

  • There is a reason this company has almost a 5 star google rating! These guys are the epitome of professionalism and class! I used them for a windshield replacement on my BMW convertible! They came quickly once I was able to have my insurance claim verified and completed. I was reached out too and they came early in the morning and finished within the hour! My car was even missing a piece to do the installation properly and they made the haul to Fort Lauderdale to pick up the part and do the installation correctly. I would recommend them to everyone I know and use them in the future. Thank you again guys!!

    peter r.   ·   Google   ·   2 years ago

  • Fast, efficient & professional

    Vanessa W.   ·   Google   ·   2 years ago

  • Fast response, great service and excellent customer service. Would definitely recommend them to anyone.

    Johana C.   ·   Google   ·   2 years ago

  • This company is extremely professional. I highly recommend it.

    yadne de l.   ·   Google   ·   2 years ago

  • This place got me a replacement window for a 2019 expedition max in a matter of hours, brought it to me, and had it installed in minutes! Left the car clean and did a great job! A big thanks to Jen in the office for making it happen!!

    Jacob M.   ·   Google   ·   2 years ago

  • Mich The D.   ·   Yelp   ·   2 years ago

  • Jennifer helped me out trying it all to provide the fastest and best service possible, so Eric could come and install the new windshield perfectly. Thank you for being so professional and respectful!

    Santiago P.   ·   Google   ·   2 years ago

  • Boa

    Fabio D.   ·   Google   ·   2 years ago

  • Everyone was very professional and courteous couldn't have had a better team working to replace my windshield

    Michele B.   ·   Google   ·   2 years ago

  • I called around since my windshield was broken by hurricane Nicole. I spoke with Jennifer and she was super helpful! She scheduled everything and got it all taken care of. I arranged to leave my car at a friend's house while I was out of town. The tech (Ken) called when he was on the way. Arrived on time. Super polite and helpful. Explained the process to my friend so they knew how the repair was handled. They calibrated the windshield and I didn't need to bring it to a facility (which is a way better and more convenient deal than the big competitor company!). Hopefully no more storms come through and break this windshield. But if one does, I would definitely go with this business again - I used the big competitor to fix a chip in my windshield 2 weeks prior to Nicole, and the chip still got bigger (before the 12 inch crack that Nicole caused). I'm sure USA Auto Glass does a better job with filling chips too!! My new windshield looks great, and I'm glad this company replaced it. The factory (Toyota) didn't even seal the original windshield properly (my car is only a few months old)!!!!

    K E.   ·   Google   ·   2 years ago

  • Ken, the tech did a superb job replacing our windshield! We're very happy with the new windshield and with the Auto Glass Crew!

    Rita B.   ·   Google   ·   2 years ago

  • Great service, Jennifer was extremely helpful and knowledgeable through the whole process, and Eric was very professional and quick

    Adonay .   ·   Google   ·   2 years ago

  • Jennifer and alex were so helpful first time broken windshield and they made the experience super smooth

    Mike M.   ·   Google   ·   2 years ago

  • Super convenient quick service. Eric came to my home, and changed the windshield while I was home watching Netflix:) for the camera adjustment he came to my work and get the job done in 15 minutes. Great service, thank you

    Erika S.   ·   Google   ·   2 years ago

  • USA Glass is phenomenal on different levels, especially with their unbeatable prices. Jennifer the receptionist, is absolutely wonderful over the phone. Plus, she answered all my questions nicely. Eric the technician, handled my glass repair very professionally and in a timely manner. I was able to drive my car shortly right afterwards. I will recommend them to anyone I see who needs any type of glass replaced.

    Smith F.   ·   Google   ·   2 years ago

  • Very professional help from the moment the representative Jennifer took my call and promptly assisted me with my issues and concern. She tried to get me scheduled for same day even though it was the afternoon. Eitherway the next morning the tech was there very kind and friendly ready to replace my Silverado windshield. Also the beside the fact that they come to you, they are very quick with the replacement . Very pleased with customer service and tech service. Will recommend to all.

    Tangie F.   ·   Google   ·   2 years ago

  • Staff looked into my project long after I had moved along and provided me with the proper part. I'm pleased to say they were helpful

    Katherin H.   ·   Google   ·   2 years ago

  • The technician was on time and did a great job! Thank you!

    Pavla B.   ·   Google   ·   2 years ago

  • Abbi K.   ·   Google   ·   2 years ago

  • Great service, much appreciated!

    Kent L.   ·   Google   ·   2 years ago

  • Very courteous staff, especially Paige. She's professional, well informed on process and definitely customer oriented. Technician gave step by step info of task and assured long lasting satisfaction. Failing which, Come on back. Great people.

    Colleen G. L.   ·   Google   ·   2 years ago

  • Tech showed up on time, did great work, and was very polite.

    Brian W.   ·   Google   ·   2 years ago

  • Great service and communication! Have my new windshield and am very happy with them. Came down to the Lower Keys way sooner than I would have expected.

    D K.   ·   Google   ·   2 years ago

  • Great Customer Service from Page! I have not even had my Jeep's windshield replaced yet, I just scheduled it. I have to give a huge shout out to Page! So pleasant, professional, courteous, and a joy to deal with scheduling my service. Thank you, Page for being you!!!

    Wendy C.   ·   2 years ago

  • I will never use anyone else again. USA Auto Glass came through with the best service and price. Paige and Luis are amazing! Both helpful, knowledgeable, and kind. They both really went above and beyond. They fixed my window the next morning. (They could have done same day but I was not available) They charged nothing extra for coming to my house to fix, so I didn't have to drop off and wait or arrange another ride. I don't review too often, but I had to let everyone know what a great job they did.

    Amanda G.   ·   Google   ·   2 years ago

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