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Recommended5 star company from start to finish... Rodrigo is great...
Scott P. · Google · 3 weeks ago
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RecommendedWhat a pleasure it was to work with Paige. She guided me through the entire process to make sure that there was no problem with the insurance company covering the cost of the replacement windshield's for both of my cars. She was also very responsive either with a text or phone call. Our tech, Landy, was great too! He made sure both our windshields were perfect!! I definitely will be recommending to all my friends and neighbors who need a windshield replacement! Thanks!
Kathryn D. · Google · 3 weeks ago
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RecommendedWonderful service I am so happy with the work they did for us.
Nicole J. · Google · 1 month ago
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RecommendedUSA Auto Glass are life savers! This morning on my way to work an object struck my windshield creating a large crack on half the window. With it being a holiday weekend, I was not hopeful I could find someone on the fly and was sure that I would have to cancel my plans. I called around 9am and spoke with Paige who was the saving grace and did everything she could to get me setup quickly, she made my day! It's now 3PM and my windshield has been replaced and calibrated! Shout out to Chris and Junior (I think that is the two replacement techs names) and Helly, the calibration tech who were able to make it out same day and were communicative and professional the entire time. 100000% recommend this company!
Brittany D. · Google · 1 month ago
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RecommendedGreat people great work...
Geo G. · Google · 1 month ago
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RecommendedI RECOMMEND 100%!!! JENNIFER WAS VERY NICE OVER THE PHONE AND TOOK THE JOB DOWN! AND ALEX REPLACED MY AUTO BACK WINDSHIELD IN THE BLINK OF AN EYE! THANK U TO YOU BOTH AND YOUR BUSSINES FOR YOUR HELP!
Claudia Sanfeliz B. · Google 1 · 1 month ago
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RecommendedAwesome customer service from Paige she took care of everything and dispatched the installer very fast, Rick did a awesome job installing the back windshield on my lexus Is in a very timely manner professionally definitely recommend prices are reasonable as well
Lion A. · Google · 1 month ago
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RecommendedI've used USA Auto Glass Inc. twice now to replace windshields on my cars, and they've been nothing short of fantastic. Each time, Paige has been my initial point of contact, and she's been courteous, efficient, and thorough in following up throughout the process. The entire team has been great at keeping me informed and ensuring I was taken care of every step of the way. Impressively, they were able to replace my windshields in less than 24 hours each time. It's been a delight working with them, and I would highly recommend them to anyone in need of auto glass services.
Larry S. · Google · 1 month ago
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RecommendedRecently, I had the pleasure of going to Auto Glass. Overall, they exceeded my expectations. I highly recommended them.
Omar D. · Google · 2 months ago
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Recommended
Cindy E. · Google · 2 months ago
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RecommendedI just had a great experience having my windshield replaced by USA Auto Glass. Called and spoke with Jennifer, who is very quick at arranging for Rick to show up at my doorstep to replace my windshield as well as my rear window in my truck. I hope I don't need the service in the future but if I do, I know I'll be calling USA AUTO GLASS again
Shaun D. · Google · 2 months ago
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RecommendedDriving to North Florida on turnpike, we had a bird (a heron ... It's bigger than a pigeon!) strike our windshield. It shattered the entire windshield, yet we were able to make to our destination. Once there I started calling auto glass shops in the area to get windshield replaced. The places I contacted either did not have the w/s available, or if they did the wait time was over 5 days (I was only going to be there for 3 days). One of the places I called however, strongly suggested I have the work done by a glass place close to my home, for warranty purposes. I was told if I had it done there, since I did not live within 50 miles of them, they would not offer a warranty for the job. That's when I decided to look for a glass place where I live. USA Auto Glass was the place I chose. Tiffany answered my call to USAAG. First she was very courteous, informative and professional. I explained the situation, and she went through the process for getting the w/s replaced through my insurance. She said she would call me back to let me know of the availability of the w/s and when I could get the work done. Good to her word, she called me back in a matter of minutes letting me know that w/s was available and asked I let her know when I would be back home to replace w/s. Once I was back home, I called USAAG to let them know I was back. They told me to come right over. Rodrigo was the tech who worked on my vehicle. I watched the process from the customer waiting area. He was very careful of protecting the areas of my vehicle where the work was being done. Seemed to be very proficient and skilled at what he was doing. The work was done quicker than I expected. Rodrigo then gave me instructions for the care of the install for the following days. Overall, I was pleased with the handling of the process, the professionalism of the staff, and finally (and as only time will tell) the workmanship.
John E. · Google 1 · 2 months ago
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RecommendedThey were very efficient and professional. The staff, especially Paige, went out of their way to really make the experience personalized making me feel like a VIP. 5 stars all day.
Daniel V. · Google · 3 months ago
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RecommendedI highly recommend this business! From the knowledgeable office staff to the technician that installed a new windshield on my 2023 Cadillac Escalade, I couldn't be more impressed! The thorough communication, quick service, knowledgeable staff, and absolute professionalism from start to finish, over exceeding my expectations! Absolutely top notch service and quality!
Platinum Limo S. · Google · 3 months ago
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RecommendedExcellent customer service. Very friendly, professional and fast.
Jessica A. · Google · 3 months ago
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RecommendedAmazing customer service Perfect installation quick and convenient
Janet D. · Google · 3 months ago
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RecommendedNext day service! Awesome job!
Serafini's Landscaping &. · Google · 3 months ago
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Recommended
Irene G. · Google · 4 months ago
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RecommendedGreat Services
wladimir V. · Google · 4 months ago
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RecommendedExcellent work by USA AUTO GLASS . I just set up an appointment with Jennifer over the phone in the afternoon and next day , early morning Landy , a technician from this company , was in my house doing a windshield replacement in my truck. I was really surprised by the fact that we still have in town professional business like this one: Honest and Caring. If , by any chance, you need their services do not hesitate to contact them because they won't let you down for sure. THANKS FOR YOUR SERVICE, I am just another satisfied customer. G. M . Miami, FL .
Gerardo M. · Google · 4 months ago
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RecommendedSimply stated this team exceeded all expectations... Prompt confirmation call... ?... On time arrival... ?... Professional installer... ?... Factory replacement windshield... ?... No issue quality work... ?... Follow up courtesy call... ?...
Calvin B. · Google · 4 months ago
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RecommendedExceptional service. Rear quarter window glass on my wife's explorer was cracked by a rock and within 3 hours of my initial call the glass was fixed. Landy, the technician, did an outstanding job and Jennifer's customer service and prompt answers were outstanding as well.
Roger H. · Google 1 · 4 months ago
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RecommendedOn time, professional and clean installation.
Michael K. · Google 1 · 4 months ago
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RecommendedI would recommend USA auto glass to anyone there service is excellent and ALEX had a very good attention and when I called Jennifer had me set with in 10 minutes so there's no better place to Go...
Julia M. · Google 1 · 4 months ago
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Recommended
Jo Lena S. · Google · 4 months ago
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RecommendedPrompt and outstanding service, from the first call to the installation of our Jeep's windshield.The office personnel were patient and helpful. The installation tech was thorough and knowledgeable. I definitely will contact them when need arises.
Sylvia M V. · Google 1 · 4 months ago
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RecommendedService was excellent. They even replaced my windshield with an OEM front glass. Highly recommended!!!
Gary M. · Google 1 · 4 months ago
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Recommended
scott d. · Google · 4 months ago
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RecommendedExcellent staff all around. Tiffany, CSR, was very pleasant and helpful. And Alex, who did the work, was punctual and quick. Highly recommended!
Monica R. · Google · 4 months ago
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RecommendedI have a 2013 Ford F-150 that the sunroof stopped sliding properly to close. According to research on the internet this appears to be a common problem with the F 150's. I attempted to find a vehicle glass repair shop that would do the repair. After contacting seven shops, all of them refused to do the repair if the headliner needed to be removed. My last call was to USA Auto Glass. I spoke to James who took the time and effort to explain the process if the entire sunroof frame needed to be replaced. He took a look at the unit and attempted to find a Used replacement unit to no avail. A new unit was ordered from Ford at a ridiculous price. James installed the new unit in less than two days. He was precise and his work was excellent. The headliner was reinstalled with no damage found and looked as good as new. James was always polite and kept me advised of the status. I would highly recommend USA Auto Glass and in particular James for repairs.
Mark G. · Google · 4 months ago
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Recommended
Lu . · Google · 4 months ago
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RecommendedI have never needed a windshield replaced before and USA Auto Glass made it such an easy process for me. They are professional, efficient and super quick with every aspect. Jennifer was awesome too and made sure to call me beforehand when there was a slight price change (since my vehicle needed an extra part) which I greatly appreciated so that there were no hidden fees. I couldn't recommend this company more! 10/10 service and experience. Thank you!
Emily H. · Google · 5 months ago
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RecommendedGreat Job, very professional Thanks
marcos w. · Google · 5 months ago
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RecommendedAmazing service. Jose was incredible since the moment I called the office. He went above and beyond to look for my quarter glass even though it was on back order. He called several suppliers and after a few hours and many calls, he found a supplier up north that had my glass in stock. Rodrigo's installation was also great. Quick and flawless and very friendly. Thank you!!
Linda L. · Google · 5 months ago
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RecommendedWould recommend! They answered phones right away, sent someone out next day! Got the window replacement done quickly! Very professional and friendly.
Tomy B. · Google · 6 months ago
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RecommendedUSA Auto Glass Repair is my go-to spot for any auto glass needs - they're just amazing! Super quick and efficient, and chatting with them over the phone is a breeze; they explain everything so well. Scheduling an appointment was easy peasy, and guess what? The technician showed up early, which was perfect for my schedule. He was super professional and incredibly skilled at his job. I can't recommend them enough!
josselyn s. · Google · 6 months ago
Response from USA Auto Glass
THANK YOU FOR YOUR REVIEW!!!
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RecommendedWe call and they were there the next day very polite and a great job I would recommend ?'?
karen t. · Google 1 · 6 months ago
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RecommendedLifesavers! Replaced my windshield for a reasonable price, the same day, and installation was faster than promised! Excellent service, highly recommend.
Danielle K. · Google · 6 months ago
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RecommendedI noticed my broken windshield, and it is stressful by itself, I googled and choose USA AUTO GLASS Inc, my best decision yesterday, first to all, the guy at the phone (James) incredible phone experience, he explained everything , we set up an appointment today 8.30 am, and the technician (Roberto) came early as we arranged, very professional, he made his work with great ability and skill! Highly recommend!
Carlos L. · Google · 6 months ago
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RecommendedI highly recommend this business! From the knowledgeable office staff (Paige) to the technician (Eric) that traveled all the way down to the Keys the very next day and installed a new windshield on my 1966 Dune-buggy, I couldn't be more impressed! The thorough communication, quick service, knowledgeable staff, and absolute professionalism from start to finish, over exceeding my expectations! Absolutely top notch service and quality!
B.J. Herpich I. · Google · 7 months ago
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Recommended
Cromo m. · Google · 7 months ago
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RecommendedWe had a nasty stone chip that immediately started spreading as we drove south on I-95 towards Miami, towing our trailer, which means we bump and rattle a lot on the road. I researched a number of auto glass places when we got to our campsite southwest of Miami. Based on that research I called USA Auto Glass. Everyone we dealt with was helpful and cheerful. Because it was late on Friday, they couldn't get the right glass for us until Monday morning. Our car has the modern bells and whistles (adaptive cruise control, lane following, automatic braking, etc.) We needed very specific glass and the cameras had to be recalibrated. It wasn't cheap but it was in line with what the job should cost. They came right to our campsite, removed the glass and installed the new one, then recalibrated the cameras. Was quick, efficient and friendly. I highly recommend them.
J M. · Google · 7 months ago
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RecommendedExtremely fast, professional, fair priced, satisfaction I went on the internet to find a vehicle window repair company and USA Auto Glass caught my eye. I called them expecting it would be at least a week to have my window fixed. The young lady that answered was very professional and offered a few options for me. I agreed to what they had to offer and was even more surprised and delighted they showed up within an hour and about 2 hours later my glass was installed and the broken glass inside was vacuumed. Extremely pleasant transaction. Highly highly highly recommend USA Auto Glass.
Mahi M. · Yelp · 7 months ago
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RecommendedThis place is PHENOMENAL! About 5 months ago I had my windshield replaced from a rock, 5 months later and our wonderful FL roads claimed another one. I called the dealer who did it the first time, and decided not to wait. I did a quick google search and USA Auto glass came up. The reviews were all high so on 2/13 I gave them a call. Jennifer answered the phone and from there it was all the most seamless process I've ever dealt with. Jennifer called the insurance with me, got the claim filed, and told me she'd go to work finding my windshield. I expected a couple days before that call came. 10 mins later she called me back, told me she'd found the windshield, gotten OEM approved, that it would be there in a couple days, and that they'd come to me. I said ok and planned for the upcoming days. 20 mins later I got a call back, they'd found the windshield, and would have it by the afternoon. I was off that day, and by 2:30 the windshield was in, installed by Alex who did an amazing job as well, and an hour later I was back out on the road. They told me 2 days for someone to come for Calibration and Geli arrived right on schedule 2/15 (early) 2 days later. Jennifer, Paige, Alex, Geli, Sarah, and EVERYONE else I spoke with, thank you so much for this perfect process. I will be referring anyone to you guys!
Vince H. · Google · 7 months ago
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RecommendedIf you need a window repair from a company with fantastic customer service then definitely pick this place!!! I needed my window repaired and they came out to my job within about an hour! I spoke to Paige who set it all up for me and she was AMAZING!!!! Rodrigo was the one who was dispatched out to me and could not have been nicer and was super professional! I would definitely not hesitate to use this company again!
Nicole Zifchak B. · Google · 8 months ago
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RecommendedExpert job!! The initial intake call to set it all up was done swiftly and professionally. Thanks guys?
Vicki C. · Google · 8 months ago
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Recommendedhighly recommend this place, professional people....Jennifer was great handling the insurance. for me ..they work on every vehicle.. I was apprehensive in the beginning being a brand new electric car, ionic 6 which is probably the first one in United States to have the windshield broken. They handle it they installed it, and they did it better than Hyundai. and if you owned high-end cars, including Bentley , you're more than welcome to take it there. and for the two installers, that handle my car. Those guys are so professional. and attention to detail even me being ocd could not find a defect 25 stars from me
armando r. · Google · 8 months ago
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RecommendedHighly recommend these folks - a family run business. They took good care of me and my F-150 cracked passenger window efficiently replacing it on a Saturday as we were driving through to Key West.
Dave W. · Google · 8 months ago
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RecommendedCame early morning the next day after making an appointment. Work was done quickly and satisfactory
Sebe C. · Google · 8 months ago
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RecommendedGreat perfect job they also clean everything left out of the broken glass, I am very happy ?
Alfredo R. · Google 1 · 8 months ago
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RecommendedJennifer was the best! She was courteous and very helpful, walking me thru the process. Rick arrived and did the work quickly and professionally.
Sherri P. · Google 1 · 8 months ago
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RecommendedI recently had to replace my car's wind shield due to a crash on it caused by a tree branch. After dealing with Safelite Auto glass, they didn't want to replace the original wind shield because said that my insurer doesn't covered. Due that I have full cover, I wasn't satisfied with their answer, then I contacted USA Auto Glass. Thanks to God that I contacted them, because they were very professional, serious, and honest with their services. Jennifer Valero helped me a lot, and also, the Tech Miguel was very polite, and professional installing the new wind shield. I truly recommend them to clients.
Ulice Acosta L. · Google 1 · 8 months ago
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RecommendedThey did an amazing job absolutely happy with their services!!
Lizbeth D. · Google 1 · 8 months ago
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Recommended
John C. · Google · 8 months ago
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RecommendedI called USA Auto Glass because they had the best ratings, my windshield had a huge crack after someone's trash flew up on the highway and smashed my windshield. I was so worried that the whole glass was going to shatter. Once Jennifer got on the phone she assured me I would be okay, she was amazing helping me figure out what type of glass I needed to replace my windshield with. She's was very helpful in setting up my appointment in a timely matter. Did not have to wait a long time for services. Rodrigo, the technician came to my house and changed out the windshield with no hiccups. He did not leave a mess in my driveway and was very friendly. I would recommend USA Auto Glass to anyone that ask me for a recommendation.
Maryann R. · Google 1 · 8 months ago
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RecommendedThia company made it so easy for me to replace my windshield. I spoke with Jennifer who helped me get a tech sent out to me ASAP. Roberto showed up and did an amazing job! Thanks guys!!!!
Christina W. · Google 1 · 8 months ago