• Very professional and quick

    Roxanna S.   ·   Google   ·   2 weeks ago

  • Thanks to Junior for fast and high-quality work in Saturday!

    Наталия .   ·   Google   ·   2 weeks ago

  • Hands down best service you could ask for. Jennifer was as accommodating as possible over the phone and Eric waited for me even after I missed their call to finnish the job. This is the 2nd time I've used usa auto glass. 5 star service each time. 10/10 would use every time.

    Scott H.   ·   Google   ·   2 weeks ago

  • Patrick W.   ·   Google   ·   2 weeks ago

  • I have been coming to USA Auto Glass for over 10 years since I moved to Homestead. The customer service and follow up as well as the atention to detail is always on point. Paige (CSR) is amazing at her job and you can tell she loves it and has attention to detail and the fact that I had lunch at a restaurant, Alex (Tech) drove to me since I wasn't home and then made sure my car was parked in the shade. Best experience ever!

    Claudia Z.   ·   Google   ·   2 weeks ago


    Claudia Sanfeliz B.   ·   Google   ·   3 weeks ago

  • USA Autoglass was very professional and they came to my house the next day after taking my appointment and making sure of the windshield availability. They were even able to calibrate the cameras on the same day. It was much more convenient than Safelite who wanted me to drop my car off for 3 hours plus another day for calibration. Safelite also canceled my appointment the day before it was supposed to happen making up some excuse and then scheduled me for a weekday afternoon instead of the Saturday I chose so I wouldn't have to miss work. Paige at USA Autoglass was very responsive and professional in helping me get this done on my schedule. The two technicians that came to my house were friendly and professional and explained what was going on and how long it should take. Great team, great customer service and great job! Many thanks to them for making this as painless as possible.

    Tim C.   ·   Google   ·   4 weeks ago

  • Thanks Ken and Jennifer great work from you guys I'll recommend you all USA

    Richard T.   ·   Google   ·   1 month ago

  • Super service! They came down to Key Largo ths same day.

    lysa b.   ·   Google   ·   1 month ago

  • They did a great job!

    john c.   ·   Google   ·   1 month ago

  • Jennifer took my call and made my appointment. She was very knowledgeable and helpful. Landy is the technician who installed my windshield and he did an amazing job. Looks great and he was quick. Highly recommend! Thanks for the great service!

    marie j.   ·   Google   ·   1 month ago

  • The tech Roberto did an amazing job. Everything was processed so quickly. When I called to set up the appointment and spoke to Jennifer she was polite and answered all my questions. Amazing company and would recommend to any friends and family.

    Laura V.   ·   Google   ·   1 month ago

  • USA auto glass was great. They are accommodating to meeting you at varying locations. Roberto the tech was amazing and Jennifer helped me order the glass and find one that fit my car. They worked with my insurance company and made it so easy.

    Alexis K.   ·   Google   ·   1 month ago

  • Made a PIA situation very easy to deal with. Jennifer in office is sharp at traffic control with insurance, parts, appointments, etc. and my tech Yunior turned when and as expected, on-my-way phone calls; all making life easier. New windshield like nothing happened, all taken care of while I worked from home. Well done.

    Roland R.   ·   Google   ·   1 month ago

  • Jennifer, Rodrigo and the team did a great job coordinating and replacing the driver's side windshield in my 2001 Winnebago. It looks as good as new! Thanks to all for a job well done!

    Eddie B.   ·   Google   ·   1 month ago

  • Mary B.   ·   Google   ·   1 month ago

  • I spoke with Jennifer to replace a broken rear window, She was very helpful and attentive in finding the correct window replacement! I was very pleased with the service she provided and how quick everything was done! Highly recommend this place! ??????????

    Sergio C.   ·   Google   ·   1 month ago

    Response from USA Auto Glass

    Sergio, thank you so much for your review. We love our jenny!!!! We pride ourselves on A+ service so your feedback means everything to us!!! thank you <3

  • Best Car/Auto Glass repair company in the biz. Jenniffer and Alex took care of my claim with my brand new Subaru which has cameras behind the glass . They hit out of the park. Performing the camera calibration and everything after the new windshield was installed. The whole thing came out better than new. A++++ service. No wonder they do all the work for the company i worked for Caterpillar in Miami. ?

    Mustang 2020 B.   ·   Google   ·   1 month ago

  • A bird flew into my trucks windshield and put a big crack in it. I was so upset this happened to my new truck. As the day went on the crack was spreading. I called these guys the next morning and Jennifer took my call. She was very nice and helpful. They had my windshield in stock and later that day they arrived. Landy was the installer. He did an excellent job. They even used a genuine Ford windshield. I highly recommend them!!

    harry m.   ·   Google   ·   1 month ago

  • I broke my rear window glass out of my 32-year-old Chevy station wagon car and was frantic because I thought there would be no replacement available. I called USA Auto Glass and talk to Jennifer and she assured me that she could have it replaced in no time at all! Much to my surprise their team including Yunor, came to my home promptly and replaced a new glass in a timely matter. I have had no problems with leaking and am very happy and feel confident to write this review with five stars! Highly recommend, will return if needed;) Tom Hollywood, Florida

    tom s.   ·   Google   ·   1 month ago

  • Lilia M.   ·   Google   ·   1 month ago

  • This place is the real deal. Jennifer picked up the call. Scheduled it ASAP and Yunior took care of it. He called 1-2 hours in advanced. Then called 30 min out. Very professional and job was done right. Took care not to damage vehicle any more than it was with the broken windshield. I absolutely recommend them 100%

    Adrian B.   ·   Google   ·   1 month ago

  • Jennifer answered the phone and was so on top of what I needed, very easy to work with. She arranged to have Ken show up the same afternoon to replace a regulator in my van. He called to tell me when he would arrive, was polite and worked so hard out in the hot sun. Explained what he was doing every step of the way and was respectful of my vehicle. I'm very pleased with this company and Jennifer and Ken specifically.

    Sally Van D.   ·   Google   ·   1 month ago

  • HIGHLY RECOMMEND 100%!! Called at 8am and spoke with Jennifer who was professional as well as delightful. Jennifer was able to schedule me the same day with a 10am - 1pm window of arrival. At 11:40 am I received a call from Roberto who stated he was on his way and arrived at 12:20 pm. Roberto was professional as well and replaced the rear window and vacuumed up all the loose and shattered glass as well and was finished by 1:15 pm. Best part is they came to my residence and were the least expensive of the four quotes I had received. Again, HIGHLY RECOMMEND 100%!!

    C D.   ·   Google   ·   1 month ago

  • Wow. These guys came to my house, replace the windshield took the old one with them a day or two later another guy came to our house and calibrated the windshield for turn signals, etc.. this was more convenient than a drive-through. I highly recommend USA Auto glass. Also, no deductible from your insurance for windshield replacement!

    Lou S.   ·   Google   ·   1 month ago

  • Jose was tremendous took a call from me afterhours and then got on the computer at 6:30am with me to locate and deliver on replacing rear glass on bmw X7 the next day; geico wanted safelight to do it 4 days later and I am thankful Jose and Eric took care of us - we had a trip over the weekend and needed the car. Thanks so much Jose!

    Rami E.   ·   Google   ·   1 month ago

  • USA Auto Glass did a great job replacing my damaged windshield. Very promp to respond to my needs.

    Joseph J.   ·   Google   ·   1 month ago

  • *****EXCELLENT CUSTOMER SERVICE*****One of the best customer service experiences I've ever had.Paige was excellent since the second she answered my initial call to inquire about a windshield replacement. Not only was the service great, I got a better deal than the other two companies I called first. The technician called before arriving and once he got here, he explained everything he was going to do with detail. He was very pleasant, very professional, and he installed the glass in a timely manner. I am not looking forward to another broken windshield but if it ever happens again, Paige is the one I'll be calling for help. I will also spread the word among family and friends. Thank you for everything, guys.

    Christian G.   ·   Yelp   ·   1 month ago

  • Muy buen servicio, han cambiado mi parabrisas en mi lugar de trabajo y quedo muy bien

    Juan F.   ·   Google   ·   1 month ago

  • Jheier A.   ·   Google   ·   1 month ago

  • Jennifer, Jose', Erik & Sandor!!! Thank you! Professional, timely, completely dedicated to customer care :) Excellent service, wonderful people They made replacing the windshield more than easy, a pleasant experience No dealership visit required. Woohoo! They actually make house calls

    A P.   ·   Google   ·   1 month ago

  • Gracias por su excelente servicio. En agradecimiento a Anyer y Alex. Muy recomendado

    Madelyn R.   ·   Google   ·   1 month ago

  • Ask for PAIGE. I cannot express how refreshing it is to speak to a professional in the auto industry that CARES about the customer. I spoke to Paige at length about various issues we're having with our truck that we thought were related to the windshield, and she walked us through each of our issues to get to the real root of our problem. She then went on to give us advice on multiple scenarios, which will save us a lot of money and headache. I just cannot say enough glowing things about this person. She took the time out of her day to genuinely help us despite the fact that we wound up not needing glasswork. BUT I tell you what, if I ever need anything glass-related, Paige is the first person we will call. And if I ever talk to anyone who needs anything glass-related I will go out of my way to make sure they call you guys. Just like Paige went out of her way to help us today. Google needs more stars because five just isn't enough. Thank you for making our day!

    Katrina T.   ·   Google   ·   1 month ago

  • I called Larry the day before to get a quote he responded instantly and came the next day he took less then 30 minutes to put my new windshield on. He has good customer service skills and gets the job done.

    Corey P.   ·   Google   ·   2 months ago

  • Excellent job! Highly recommend! Thanks guys?

    Mark C.   ·   Google   ·   3 months ago

  • I am very happy. Excellent service from everyone. From the moment I called I felt Jennifer wanted my business. She was super professional and went out of her way, late on a Saturday, near closing time, to communicate the process and expectations. Landy arrived on time and walked me thru the process. He then scheduled a follow up to test everything.

    Edgar M.   ·   Google   ·   3 months ago

  • I am so pleased with my entire experience with USA Auto Glass! Jennifer helped me make my appointment for the next day! I was surprised I didn't have to wait weeks for an appointment like most places. Jennifer was very informative, and professional! My NEW windshield is beautiful! The technician arrived early given it was a 3-4 hour drive to my location, Perfect timing actually! The technicians name was Landy he was professional and worked efficiently and quickly! He did a great job ! THANK YOU SO MUCH USA AUTO GLASS THE FLORIDA KEYS IS SO GRATEFUL TO HAVE ACCESS TO YOUR SERVICES! I KNOW I AM !

    Krystal K.   ·   Google   ·   3 months ago

  • I was driving on the highway when the hood of my car went up and completely shattered my windshield. After getting a quote from Safelight ($400) to replace the glass, I called USA Auto Glass. Jennifer quoted me $250, set up the next available appointment and provided me fantastic customer service. Technician Rick arrived at my job within the promised time and completed the job in less than 45 minutes. He was friendly, called me 30 minutes ahead as promised and did a great job. Highly recommend this company. Thank you.

    Stacy S.   ·   Google   ·   3 months ago

  • Completely satisfied in the lower keys. USA Autoglass is a partner provider through USAA insurance even though it takes some phone calls to get it approved (because the main partner provider does not service the lower keys). I called and texted with Jennifer at USA Autoglass to get it all figured out. Eric was my tech who was ahead of schedule and met me where I happened to be at the time. He was very pleasant, helpful and professional. Newer windshields with lane departure warnings require a second visit for recalibration and that also went off without a hitch.

    S R.   ·   Google   ·   4 months ago

  • USA Auto Glass quickly located and delivered new door glass to my location and within a short period (an hour and a half) cleaned the car from the old broken glass and installed a new one. All door window functions were fully restored.

    Joe G.   ·   Google   ·   4 months ago

  • USA Auto Glass was great. We were down from NJ and a stone hit the windshield. After a few days the crack was six inches It was Easter weekend and we were down watching our granddaughter everyone one else wanted a week to repair Jennifer scheduled us for the next day Good Friday Yunior came and did an excellent job even transferring the easy pass and NJ inspection sticker and it was the price quoted I would use them again

    Ed P.   ·   Google   ·   4 months ago

  • THOROUGH JOB Repair Tech Rick did an awesome job with my rear window. He didn't hesitate to disassemble the window, cleaned the area, explained what h was doing, and cleaned up afterwards. Was timely and professional.

    David S.   ·   5 months ago

  • Ken was awesome! courteous and professional, I didn't even need to be with the vehicle while he was replacing the window. They come to you!! He even was able to explain to us what caused the break...highly recommend!

    Michelle P.   ·   Google   ·   5 months ago

  • Paige was outstanding at customer service in assisting and scheduling and went above and beyond! Alex had great people skills and did excellent work. Alex was neat and efficient at his work. It was neat experience to watch and learn the process. Both deserve a raise in my book! I will use and reccomend as a result!

    Jake B.   ·   Google   ·   5 months ago

  • I did emergency call this morning Jennifer took the call explaining everything to me they came took care of my 2002 gmc. Mr Rick did wonderful job wit installing and very professional

    Waddie T.   ·   Google   ·   5 months ago

  • chad M.   ·   Google   ·   5 months ago

  • Great service. They couldn't get to me at home so they came to my job and got me right. Shout out to Eric he did the work and shout out to Jennifer for making sure i was taken care of.

    jordan .   ·   Google   ·   5 months ago

  • I would like to say this company went above and beyond. Jennifer was extremely helpful in ensuring that my window was going to be correct. I had to drive from Texas as Miami had the only dealership that had a window for my Nissan in stock and not on the 6 month backorder. Jennifer kept me informed during my whole trip that everything would be correct after my 2 day drive. When I arrived, the window tech (Eric) was quick and efficient and also was through to ensure everything was back to normal. I had them put in a front windshield as well, just because I was there. The business was very convenient getting to and there is a decent waiting area. They even texted a month later to make sure I didn't have any issues. Id highly reccomend them for any window needs.

    Mark B.   ·   Google   ·   5 months ago

  • Outstanding service and follow up by Paige. She was very proactive in sourcing and locating the exact quality (Mercedes) windshield needed for our vehicle and had it delivered in a timely fashion so that her mobile installer (Eric) could do the replacement ASAP., all within 4 days from the time Paige and I first spoke.

    Marty J.   ·   Google   ·   5 months ago

  • It was really easy to work with them and I got my new windshield in 2 days! Would definitely recommend.

    M M.   ·   Google   ·   5 months ago

  • Idalmis R.   ·   Google   ·   5 months ago

  • Im very satisfied with prompt service from USA auto glass. As soon as I made a claim with my insurance, Jennifer from USA auto glass called the very next day in the a.m. hours. That same day couple hours later my glass was replaced by Yunior. Witch I stayed with and talked to during the process of him replacing my windshield. Thank you USA auto. And thank you Jennifer and Yunior.

    Yerandi G.   ·   Google   ·   5 months ago

  • Jennifer was very helpful in getting all my info and trying to do it the same day. Landy was on time and very professional Great job....thank you

    troy M.   ·   Google   ·   5 months ago

  • Job from the both of them was Awesome phone service as well the guy that did my window shield

    Latrenia A.   ·   Google   ·   5 months ago

  • Very happy

    Parkland Luxury H.   ·   Google   ·   5 months ago

  • Thank You again for your service, I would recommend them to all my friends and more, very professional company and I give them ?'?

    Walter K.   ·   Google   ·   5 months ago

  • Great company to work with, quick, efficient and a good price.

    Kelly P.   ·   Google   ·   5 months ago

  • Very professional I would recommend and also would do business with this company again. Honest opinion. Great service..

    Jenae F.   ·   Google   ·   5 months ago

  • jose R.   ·   6 months ago

  • Excellent, professional, on time?'? the mechanics were very skilled and , just nice guys, all done in 45 minutes?'? I highly recommend this company to everyone. Plus, I shopped around and they had the best price!! By at least 40%

    jose r.   ·   Google   ·   6 months ago

  • Quarter panel window of 05 Tahoe. Great service!! Paige was very helpful and made this process very easy! The installer was very quick and efficient. Would definitely use them again!! Used window and it looks brand new!!

    Brandy E.   ·   Google   ·   6 months ago

  • The best company to solve a problem or emergency Excelentes desde el minuto uno, yo había llamado y de hecho ya había pagado otra compañía más conocida y fue un completo desastre me cobraron y jamás me enviaron un email de confirmación de la cita, traté de contactarlos por más de 2 horas y ni siquiera tienen un servicio al cliente, te contesta la llamada una máquina que te dice que vayas a la página web, esa empresa safelite glass no hay manera de contactar con ellos, entonces llamé a U.SIA.AUTO GLASS, INC. y me atendieron al teléfono muy amables, me dieron un precio increíble, pague menos de la mitad de lo que la otra compañía me había cobrado y solo hice un pequeño depósito, el resto de pago lo hice cuando ya el trabajo estaba hecho. Los recomiendo 100%, son profesionales y atienden tu emergencia. Excellent from minute one, I had called and in fact had already paid another more well-known company and it was a complete disaster, they charged me and they never sent me an appointment confirmation email, I tried to contact them for more than 2 hours and they don't even have a customer service, the call is answered by a machine that tells you to go to the website, that safelite glass company there is no way to contact them, so I called U.SIA.AUTO GLASS, INC. and they answered the phone very kindly, they gave me an incredible price, I paid less than half of what the other company had charged me and I only made a small deposit, the rest of the payment was made when the work was done. I recommend them 100%, they are professionals and attend to your emergency.

    Yamile S.   ·   6 months ago

  • Emilio Antonio M.   ·   Google   ·   7 months ago

  • USA Auto Glass were very helpful and on time to coming to my place of employment, I got a call from the installer and he was very patient knowing that I would be about 15 to 20 minutes late, but when I arrived he got to the job of fixing my windshield right away and in no time he was finished before end of the work day for me. Now fast forward a few months AND a HURRICANE later, my windshield is still water tigh and clear, a BIG THANKS TO YOU GUYS at USA AUTO GLASS INC. ROBERT. D

    Robert D.   ·   Google   ·   7 months ago

  • Great job

    Michael C.   ·   Google   ·   7 months ago

  • While on a trip from Canada to Florida, my Class C motorhome's windshield was broken and needed to be replaced. I searched the internet to find a company that would resolve the situation but without success. It was either that their line was always busy or my calls were not returned ... ... and then I called USA Glass. Wow! What a difference! I spoke to Jennifer who immediately went into solution mode, patiently answered all of my questions, gave me the available replacement options and was helpful and supportive from start to finish. A few days later, through their mobile service, the windshield was replaced directly on my camping site by their technician Roberto and one of his colleagues, who handled the job in a very friendly yet professional manner. Great job! In conclusion, USA Glass is top notch, offers a 5* service and should be highly recommended.

    Andre M.   ·   Google   ·   7 months ago

  • I called USA Auto Glass and spoke with Jennifer who set up an appointment so that I could get the left windshield replaced on my Freightliner Cascadia. She was such an awesome and professional representative and to make it even better she sent a technician called Rodrigo out to do the installation. It was quick and easier than I thought. Rodrigo did such an excellent job. I am very thankful and highly recommend USA Auto Glass. I felt confortable going to them because about a year ago they also Installed my car windshield and it was well done.

    Calousia T.   ·   Google   ·   7 months ago

  • Awesome service! Same day service, very professional. Jessica handled my case like a friend. Very happy with my experience.

    Tmara K.   ·   Google   ·   7 months ago

  • Decent and patient service!!

    Yongliang H.   ·   Google   ·   7 months ago