Reviews

  • Recommended

    PJ T.   ·   Yelp   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Coming from someone in the biz goes along way. Thank you for the review!

  • Recommended
    Paul Bange definitely gets 5 stars for customer service!! Christina and Lily really helped ease any concerns my mom and i had. All the men that came to work on my mother's roof were extremely professional, including our sales Rep Scott. Well worth the price! We already referred several neighbors.

    Ricardo M.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Ricardo for the review. We appreciate the kind words and the five stars and I will be letting the staff know how they did! Richard Gotshall Vice President

  • Recommended
    We have used Paul Bange Roofing for another repair in the past and were very pleased with the honesty in the estimate and the quality of the work. Because of this we decided to use them again. Most recently we used them again and worked with Project Manager John Kenney. He was very quick to respond and when we had a follow up concern he addressed it on the spot! We will continue to use them for anything we may need in the future!

    James R.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thanks James for the review and also putting the trust in us to let us continue to be your roofing contractor. I will let Johnny know he's doing a great job! Richard Gotshall Vice President

  • Recommended
    Lily did a great job helping us find the documents my insurance requested. Very professional and kindly mannered.. relieving loads of stress, thanks a lot we'll be using Paul Bange Roofing again !!

    Esdras .   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thanks for the review and we are getting good at helping with Insurance paperwork. These days it has been pretty common.

  • Recommended
    I got a call from customer concierge today a few weeks after my repair and it reminded me of why I even chose this company in the first place, Lily and Christina were super informative, asked through questions about the crew and how my experience went and seem to be happy at work! That speaks volumes, keep up the great work girls! I'll be recommending to my neighbors!!

    Joshua A.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you for the review. We genuinely want all our clients to be happy!

  • Recommended
    Date: Tuesday, August 2, 2022 I was a first-time re-roofing customer with Paul Bange on May of 2002. They did an excellent job on installing the new roof and the cleaning up afterward. I had no complaints. In the 20 years since the installation, we never once experienced a leaking roof. Because of the aging of our roof, my husband and I believed that in the near future, our homeowner's insurance company would decline covering our home. So, my husband and I decided we should consider replacing the roof this year. On the afternoon of June 27th, we scheduled an appointment with one of Paul Bange's representatives. The contract was signed that day. However, on the morning of June 28th, I spoke with the representative to ask him to hold up on the contract until further notice from me. He agreed. However, unbeknown to me and against my request, the contract proceeded being executed through the normal channels within the company -- to the point that by the morning of July 21th, I received a call from Marco, the Operations Manager, at Paul Bange. He informed me that a permit was issued by the City of North Lauderdale to begin work. When I explained to Marco that I had requested the representative to put the contract "on hold until further notice"; that I did not make the call to "go ahead" with the contract, Marco immediately stated he would cancel the job. Unfortunately, the situation did not stop there. On August 1st, I received a bill for $615.16 for the permit. That same evening, I placed a called requesting that someone in management please return my call. On the afternoon of August 2nd, I spoke with Marco explaining my present situation regarding this bill. He said he would investigate my complaint and get back with me as soon as possible with an answer. That same afternoon, Marco returned the call stating that he agreed with management's decision to waive the fee -- that since I had been a previous satisfied customer, it was more important to maintain the goodwill established with me in the past. They apologized for the misunderstanding, and the financial anguish this bill would have caused my family and me had they chosen to demand payment. For this, I am grateful and sincerely appreciative. Although I have chosen another re-roofing company for the job, I wanted to write this commendation to express the expedite manner, empathy, and professionalism Paul Bange's management and their staff who handled my call demonstrated to me today. I will spread the word of their good deed. Hats off and kudos to them!!

    Carol J.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you for the positive review and the understanding. Sometimes moving at the speed of business is rough and something gets missed. I’m glad this all worked out for the greater good!

  • Recommended
    Our experience with Paul Bange roofing was exceptional at all stages of the process. Our sales representative Fred was outstanding. Fred was responsive and extremely professional. We highly recommend Paul Bange Roofing.

    Mario T.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you for the review. It means a lot to us when you take the time to do this. I will let Fred know what an exceptional job he did! Richard Gotshall Vice President

  • Recommended
    I had a complete reproof of tiles and a new flatdeck installed. It is a somewhat large home. They did a complete tear off quickly. There were atleast 15 men on the roof working hard. Completed it in 1 day. There work was finely tuned. You will receive a separate wood bill. Ask what the estimated cost will be to prepare yourself. They may cost more but you get what you pay for.

    Susan O.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    We all get what we pay for and we feel we provide the best value and we always try to give the best experience possible for such a large home project! Thank you for the review!

  • Recommended
    Great and honest company, you can tell Lily and Christina care by how good they are at communicating and moving things forward, highly recommend!!

    Ruben R.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Ruben for the review!

  • Recommended
    I am completely satisfied with my new roof. Everyone that I spoke to at Paul Bange Roofing was extremely professional and honest. They have an excellent customer service department that is knowledgeable of the entire process and was available to answer any questions I had. Thank you Jimmy, Lilly, and Christina for a job well done. I HIGHLY RECOMMEND THIS COMPANY for your roofing needs.

    Sharon N.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Sharon for the review and I have passed along your kudos to our team!

  • Recommended

    Bryan R.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you for the 5 stars!

  • Recommended
    Get more bang for your buck with Paul Bange Roofing! Professionalism is a bonus! Paul Bange sent Fred out to inspect my leak(s). He coulda told me anything and "repaired" my roof, as it's apparent I don't know construction (barely know a roof from a floor); instead, he told the truth. I had a plumbing, not a roof, problem. In addition to showing honesty and knowledge, Fred is an absolute joy to be around. I suspect that Fred is representative of Bange's guys (and gals), for there's an old adage that says "like-minded employees stick together." Before making his experienced (you can just tell when someone knows what their talking about) assessment, he thoroughly explored the leak(a) and made a professional assessment. Fred is down to earth and honest. Thanks, Fred! May the force be with you!!

    Laurie C.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Honesty is the best policy. Thanks for the review and we try to mirror Fred’s great attitude. We have a great environment which creates exactly what you saw in him. Thanks again.

  • Hired for flat roof and fascia repair. The project took several months with multiple phone calls and requests for updates. The bright spot (and why they did not receive a lower rating) was Lilly in customer service. She was able to get things done and was highly communicative.

    Phil S.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Sorry Phil for the length of time on the repair. That generally does not happen! I am glad it worked out in the ens and Lily was able to push this through!

  • Recommended
    Excellent service, very professional and quick!Josh Kelso is a fantastic sales rep and made the whole process easy! Our roof was completed earlier than anticipated without any hiccups.Highly recommend Paul Bange roofing if you're looking for a company you can rely on.

    Tanja C.   ·   Yelp   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you so much for this great review. We are glad the project went well and you can always rely on us for years to come.

  • Recommended
    John Kenney is extremely responsive and quick with all of our roofing needs. Will not use any company other than Paul Bange.

    Nancy E.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Nancy for the review! Johnny is definitely expedient.

  • Recommended
    John Kenney did an excellent job! Highly recommend .. Thank you.

    Gary G.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thanks Gary for the review!

  • Recommended
    John Kenney is a very efficient professional roofing contractor/inspector. I trust his professional recommendations and he always delivers on the service needed

    Susan L.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Hi Susan, thanks for taking the time to leave us a review!

  • Recommended
    My neighbor referred me and I must say that I had such a pleasant experience calling Paul Bange roofing, christina was so kind and helpful. I was stressed and she reassured me and was able to schedule an appointment for me same day!

    Michaelair L.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you for the review!

  • Recommended
    Lily in customerservice at Paul Bange Roofing helped me with all the questions I had about my roof installation and when I had one final doubt she immediately dispatched a supervisor to my house to explain everything and answer all my remaining questions. Great job Lily, thank you.

    Nicholas S.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you for the review! Lily is great at taking care of our clients!

  • Recommended
    Paul Bange Roofing company I would have to say is top in Their line of work and I must say that Fred Krei has been Awesome to work with he is always on time, I appreciate his honesty And suggestions. As a member of the club it gives me peace of mind to know that they will make sure that my roof is in top-notch condition for hurricane season As well as all year round. The employees and staff that they have working in their office have been top-notch and I just wanted to say thank you so much for being so sweet all of the time on every call I've ever made to your company. Keep up the great work!

    Lynn C.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Lynn for the review. Our Over Head Care Club definitely keeps us on contact with you and your roof.

  • Recommended
    One morning I noticed a leak in the kitchen and immediately thought about Paul Bange. From the representative Fred taking his time to explain where the leak could be coming from to Lily at customer service, thank you!! I'd say the price is fair as well, you get what you pay for and they really do a good job! Thank you guys!!

    Thaiiiz K (.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    We appreciate this great feedback Thaiiiz. Lily and Fred are awesome and we are happy you had a good experience with us.

  • Recommended

    REYNA B.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thanks you for the 5 star rating Reyna

  • Recommended
    Great people; Great service !!! HIGHLY RECOMMEND

    Ayana H.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you so much Ayana for the great review we sure do appreciate it.

  • Recommended
    I rarely hire any type of contractor after watching their commercials, yet that is exactly what I did when I had a roof leak in 2016, a week before my sons wedding. After watching a commercial for Paul Bange Roofing, I called and they sent Fred Krei ( a project manager) to take a look at my problem. I impressed upon him my time dilemma and Fred managed to get the job estimated, scheduled and completed in 2 days! However, this experience is not the reason that I am writing this review! Over the past 6 years I have called Fred Krei on 4 different occasions, as I was sure that I had a roof leak over my master bathroom! On each of the first three occasions, Fred immediately came to the house and convinced me that the reason for the stains on the ceiling was NOT a roof leak but rather condensation stains from the shower! Fred was correct on each occasion. When was the last time a tradesman came to your home and actually told you that you didn't need work done!!! Finally, this past Friday while I was out of state on vacation I learned of staining on the ceiling again in my master bathroom. This time however, no one has used the bathroom in over 6 weeks! Fred made plans to meet me at my house first thing Monday morning when I flew in from NH and after looking at the situation and confirming the leak this time, he gave me a reasonable price and made special arrangements to get the work started ASAP so I could get back to my family in NH! I don't often write recommendations for contractors and I'm aware that many roofers suffer from bad reputations. However, in this case I highly recommend the services of Fred Krei and Paul Bange Roofing!!! Stephen C

    Stephen C.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    WOW thank you so much Stephen for taking the time to write this in depth review. These type of reviews are what we as a company strive for, and it is no surprise that it came from one of Fred's clients. He continues to get great feedback year after year and we are so lucky to have him on our team. Thanks again Stephen we really do appreciate it.

  • Recommended
    John Kenney and the team at Paul Bange Roofing did an amazing job replacing our roof. John was especially helpful and available throughout the entire process.You don't have to worry about a thing, they take care of everything. Very professional and organized. I highly recommended this business. I wouldn't go with anyone else.

    M S.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you so much for the awesome recommendation. Johnny is awesome, and a great asset to our team. We are lucky to have him.

  • Recommended
    I had a great experience with this company. It began with Wendy answering my initial phone call. She was so helpful and very knowledgeable. Hopefully I won't need to use it again, but if I do, it will be Paul Bange Roofing because of Wendy!

    Sierra B.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Sierra for the great review, Wendy is very kind and patient your feedback goes a long way.

  • Recommended
    Wendy was the best help I could ask for. She did a great job in assisting me for the service I needed! I will absolutely continue to come back. Next service I will be calling and asking for her. Great business.

    Allison M.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Wendy is great and we are happy she is on our team, we really appreciate you taking the time to leave us this great review. Thank you!!

  • Recommended
    I had a very good experience with Fred from Paul Bange Roofing. He explained and detailed the service they would be providing and set expectations. He shared options and gave reasonable suggestions. We look forward to the shingle roofing replacement. We'll follow up on this review after everything is complete.

    Ferny A.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Ferny for taking the time to give us your feedback on Fred. We are looking forward to your feedback once the job is completed. Thanks again.

  • Recommended
    Fred has been someone who I can absolutely trust and rely on for all my past roofing issues. Roofing is such an expensive part of being a homeowner so you must be sure to use someone who will be honest, this is Fred. He doesn't disappear after the job is done either, he is always available for any questions or concerns.

    Cari B.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Cari for the taking the time to leave us a review its very much appreciated. Fred has been with us for a long time and we continue to get this great feedback year after year from the customers he takes care of.

  • Recommended

    James Saunders I.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you James for the 5 star rating

  • One this I can say about Paul is that value he offers is definitely one of the best but they are extremely busy, not so responsive and definitely not so reliable. But again, good prices

    Paola A.   ·   Yelp   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Good morning,
    I won't cover the fact that we are busy right now for sure but we are definitely trying to still be responsive. We have added people to handle all our clients. If you can direct message me and let me know who you were dealing with so I can address it. We do not want to have issues such as this at all! You can also email me at Rich@Paulbangeroofing.com

  • Recommended
    Most professional roofing company in Broward County by far!

    Perpetuum M.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Wow thank you for the kind words it really goes a long way. We strive everyday to improve how we can best serve our customers.

  • Recommended
    Great guest services Omaris just great and very awesome !

    Karma P.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you for the kind words Omar is great with our customers and he is an awesome team member.

  • Recommended
    After a few quotes we decided to go with Paul Bange, from the customer service with Lily to the crew that came out everything went smooth. Some delay with the HOA on our end but things moved quickly once we got it resolved. Great job, now in my highly suggested list

    El C.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Lily is great, and we are glad we got the issues resolved and where able to get things going quickly. Thank you for the recommendation!

  • Recommended
    I had a great time working with Lily. Very professional and knowledgeable. I would recommend to anybody

    Joseph O.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    We agree Lily is great Joseph we really appreciate the review.

  • Recommended
    Paul came out and saw my roof during the first major storm of the season, we thought we would need whole new roof but he explained that the leak was coming from a one of the valleys. What a huge relief from what we expected. All around a great company, ask for Lily at customer service she's kind and guided me through the process. Thank you!!

    abraham y.   ·   Google   ·   2 years ago

    Response from Paul Bange Roofing, Inc.

    Thank you Abraham, Paul is very involved and hands, also Lily is awesome and we are lucky to have her on our team.

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