Reviews

  • Recommended
    Completely satisfied in the lower keys. USA Autoglass is a partner provider through USAA insurance even though it takes some phone calls to get it approved (because the main partner provider does not service the lower keys). I called and texted with Jennifer at USA Autoglass to get it all figured out. Eric was my tech who was ahead of schedule and met me where I happened to be at the time. He was very pleasant, helpful and professional. Newer windshields with lane departure warnings require a second visit for recalibration and that also went off without a hitch.

    S R.   ·   Google   ·   2 years ago

  • Recommended
    USA Auto Glass quickly located and delivered new door glass to my location and within a short period (an hour and a half) cleaned the car from the old broken glass and installed a new one. All door window functions were fully restored.

    Joe G.   ·   Google   ·   2 years ago

  • Recommended
    USA Auto Glass was great. We were down from NJ and a stone hit the windshield. After a few days the crack was six inches It was Easter weekend and we were down watching our granddaughter everyone one else wanted a week to repair Jennifer scheduled us for the next day Good Friday Yunior came and did an excellent job even transferring the easy pass and NJ inspection sticker and it was the price quoted I would use them again

    Ed P.   ·   Google   ·   2 years ago

  • Recommended
    THOROUGH JOB Repair Tech Rick did an awesome job with my rear window. He didn't hesitate to disassemble the window, cleaned the area, explained what h was doing, and cleaned up afterwards. Was timely and professional.

    David S.   ·   2 years ago

  • Recommended
    Ken was awesome! courteous and professional, I didn't even need to be with the vehicle while he was replacing the window. They come to you!! He even was able to explain to us what caused the break...highly recommend!

    Michelle P.   ·   Google   ·   2 years ago

  • Recommended
    Paige was outstanding at customer service in assisting and scheduling and went above and beyond! Alex had great people skills and did excellent work. Alex was neat and efficient at his work. It was neat experience to watch and learn the process. Both deserve a raise in my book! I will use and reccomend as a result!

    Jake B.   ·   Google   ·   2 years ago

  • Recommended
    I did emergency call this morning Jennifer took the call explaining everything to me they came took care of my 2002 gmc. Mr Rick did wonderful job wit installing and very professional

    Waddie T.   ·   Google   ·   2 years ago

  • Recommended

    chad M.   ·   Google   ·   2 years ago

  • Recommended
    Great service. They couldn't get to me at home so they came to my job and got me right. Shout out to Eric he did the work and shout out to Jennifer for making sure i was taken care of.

    jordan .   ·   Google   ·   2 years ago

  • Recommended
    I would like to say this company went above and beyond. Jennifer was extremely helpful in ensuring that my window was going to be correct. I had to drive from Texas as Miami had the only dealership that had a window for my Nissan in stock and not on the 6 month backorder. Jennifer kept me informed during my whole trip that everything would be correct after my 2 day drive. When I arrived, the window tech (Eric) was quick and efficient and also was through to ensure everything was back to normal. I had them put in a front windshield as well, just because I was there. The business was very convenient getting to and there is a decent waiting area. They even texted a month later to make sure I didn't have any issues. Id highly reccomend them for any window needs.

    Mark B.   ·   Google   ·   2 years ago

  • Recommended
    Outstanding service and follow up by Paige. She was very proactive in sourcing and locating the exact quality (Mercedes) windshield needed for our vehicle and had it delivered in a timely fashion so that her mobile installer (Eric) could do the replacement ASAP., all within 4 days from the time Paige and I first spoke.

    Marty J.   ·   Google   ·   2 years ago

  • Recommended
    It was really easy to work with them and I got my new windshield in 2 days! Would definitely recommend.

    M M.   ·   Google   ·   2 years ago

  • Recommended

    Idalmis R.   ·   Google   ·   2 years ago

  • Recommended
    Im very satisfied with prompt service from USA auto glass. As soon as I made a claim with my insurance, Jennifer from USA auto glass called the very next day in the a.m. hours. That same day couple hours later my glass was replaced by Yunior. Witch I stayed with and talked to during the process of him replacing my windshield. Thank you USA auto. And thank you Jennifer and Yunior.

    Yerandi G.   ·   Google   ·   2 years ago

  • Recommended
    Jennifer was very helpful in getting all my info and trying to do it the same day. Landy was on time and very professional Great job....thank you

    troy M.   ·   Google   ·   2 years ago

  • Recommended
    Job from the both of them was Awesome phone service as well the guy that did my window shield

    Latrenia A.   ·   Google   ·   2 years ago

  • Recommended
    Very happy

    Parkland Luxury H.   ·   Google   ·   2 years ago

  • Recommended
    Thank You again for your service, I would recommend them to all my friends and more, very professional company and I give them ?'?

    Walter K.   ·   Google   ·   2 years ago

  • Recommended
    Great company to work with, quick, efficient and a good price.

    Kelly P.   ·   Google   ·   2 years ago

  • Recommended
    Very professional I would recommend and also would do business with this company again. Honest opinion. Great service..

    Jenae F.   ·   Google   ·   2 years ago

  • Recommended

    jose R.   ·   2 years ago

  • Recommended
    Excellent, professional, on time?'? the mechanics were very skilled and , just nice guys, all done in 45 minutes?'? I highly recommend this company to everyone. Plus, I shopped around and they had the best price!! By at least 40%

    jose r.   ·   Google   ·   2 years ago

  • Recommended
    Quarter panel window of 05 Tahoe. Great service!! Paige was very helpful and made this process very easy! The installer was very quick and efficient. Would definitely use them again!! Used window and it looks brand new!!

    Brandy E.   ·   Google   ·   2 years ago

  • Recommended
    The best company to solve a problem or emergency Excelentes desde el minuto uno, yo había llamado y de hecho ya había pagado otra compañía más conocida y fue un completo desastre me cobraron y jamás me enviaron un email de confirmación de la cita, traté de contactarlos por más de 2 horas y ni siquiera tienen un servicio al cliente, te contesta la llamada una máquina que te dice que vayas a la página web, esa empresa safelite glass no hay manera de contactar con ellos, entonces llamé a U.SIA.AUTO GLASS, INC. y me atendieron al teléfono muy amables, me dieron un precio increíble, pague menos de la mitad de lo que la otra compañía me había cobrado y solo hice un pequeño depósito, el resto de pago lo hice cuando ya el trabajo estaba hecho. Los recomiendo 100%, son profesionales y atienden tu emergencia. Excellent from minute one, I had called and in fact had already paid another more well-known company and it was a complete disaster, they charged me and they never sent me an appointment confirmation email, I tried to contact them for more than 2 hours and they don't even have a customer service, the call is answered by a machine that tells you to go to the website, that safelite glass company there is no way to contact them, so I called U.SIA.AUTO GLASS, INC. and they answered the phone very kindly, they gave me an incredible price, I paid less than half of what the other company had charged me and I only made a small deposit, the rest of the payment was made when the work was done. I recommend them 100%, they are professionals and attend to your emergency.

    Yamile S.   ·   2 years ago

  • Recommended

    Emilio Antonio M.   ·   Google   ·   2 years ago

  • Recommended
    USA Auto Glass were very helpful and on time to coming to my place of employment, I got a call from the installer and he was very patient knowing that I would be about 15 to 20 minutes late, but when I arrived he got to the job of fixing my windshield right away and in no time he was finished before end of the work day for me. Now fast forward a few months AND a HURRICANE later, my windshield is still water tigh and clear, a BIG THANKS TO YOU GUYS at USA AUTO GLASS INC. ROBERT. D

    Robert D.   ·   Google   ·   2 years ago

  • Recommended
    Great job

    Michael C.   ·   Google   ·   2 years ago

  • Recommended
    While on a trip from Canada to Florida, my Class C motorhome's windshield was broken and needed to be replaced. I searched the internet to find a company that would resolve the situation but without success. It was either that their line was always busy or my calls were not returned ... ... and then I called USA Glass. Wow! What a difference! I spoke to Jennifer who immediately went into solution mode, patiently answered all of my questions, gave me the available replacement options and was helpful and supportive from start to finish. A few days later, through their mobile service, the windshield was replaced directly on my camping site by their technician Roberto and one of his colleagues, who handled the job in a very friendly yet professional manner. Great job! In conclusion, USA Glass is top notch, offers a 5* service and should be highly recommended.

    Andre M.   ·   Google   ·   2 years ago

  • Recommended
    I called USA Auto Glass and spoke with Jennifer who set up an appointment so that I could get the left windshield replaced on my Freightliner Cascadia. She was such an awesome and professional representative and to make it even better she sent a technician called Rodrigo out to do the installation. It was quick and easier than I thought. Rodrigo did such an excellent job. I am very thankful and highly recommend USA Auto Glass. I felt confortable going to them because about a year ago they also Installed my car windshield and it was well done.

    Calousia T.   ·   Google   ·   2 years ago

  • Recommended
    Awesome service! Same day service, very professional. Jessica handled my case like a friend. Very happy with my experience.

    Tmara K.   ·   Google   ·   2 years ago

  • Recommended
    Decent and patient service!!

    Yongliang H.   ·   Google   ·   2 years ago

  • Recommended
    Great and fast service. Thank you!

    Ricardo B.   ·   Google   ·   2 years ago

  • Recommended
    Super fast! Amazing customer service and support thru the process of the insurance Claim. This is my 2nd vehicle I have replaced glass with them. They did my RV hard to find glass 1st used them, I had such a good experience. I called them Back to replace my box truck glass and here I am... excellent company! Would definitely use again and recommend to anyone!

    Oscar F.   ·   Google   ·   2 years ago

  • Recommended
    It was a very pleasurable experience from beginning to end. Everyone was professional and courteous. The follow through with communication was exceptional.

    Lisa K.   ·   Google   ·   2 years ago

  • Recommended

    Sandy C.   ·   Google   ·   2 years ago

  • Recommended
    Jennifer was a pleasure to deal with and Eric did a wonderful job replacing my windshield at my house very convenient

    James Banks j.   ·   Google   ·   2 years ago

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