Reviews

  • Jennifer and Ken were amazing! Great communication. Complete on time. Great personable and professional individuals with the best price around by far! I will use them again for any auto glass repair. Great job and thank you guys!

    Justin S.   ·   Google   ·   2 years ago

  • Prompt service and excellent communication and patience from the technician. Fast change out and easy transaction in every way. Especially impressed since this is a company all the way up in Homestead and we live in the middle Keys. Such a pleasant change from some companies even down here!

    Jacqueline D.   ·   Google   ·   2 years ago

  • Alex did us right by replacing our windshield quickly and efficiently. He also gave us good followup information.

    Karen W.   ·   Google   ·   2 years ago

  • G B.   ·   Google   ·   2 years ago

  • I like that the price was great! They came to the car and they replace the windshield in less than 20 minutes, Miguel did a great job.

    Juan C.   ·   Google   ·   2 years ago

  • I was struggling to get a well known service provider to get me an appointment to replace the front passenger window of my car. After a long wait (10days), I found USA Auto Glass online. I spoke to Jennifer on the phone. Their service was fast, prompt and seamless. She went above and beyond to make sure I get the glass asap. In less than 24hr Larry, the tech guy, came to my place, quickly did his magic and replaced the window under 30mn (felt like) and my nightmare was over. Thank you guys. 10/10

    Stan Lee R.   ·   Google   ·   2 years ago

  • Very good service.

    Robert B.   ·   Google   ·   2 years ago

  • Great service. Tech was very professional and friendly.

    Sharmelle B.   ·   Google   ·   2 years ago

  • Outstanding Customer Service Experience

    Glenda Lee M.   ·   2 years ago

  • Outstanding Customer Service Experience I called spoke and been talking to Paige, from the Homestead, FL Servicing Center. She is very friendly, professional, and polite. Page she is excellent and the very best when it comes to providing good quality customer care. I kindly thank you so very much for going out of your way, above, and beyond in helping me take care of the glass windshield of my vehicle. I had made over eight calls to different places giving me run around before God putting Paige at the USA Auto Glass on my path thanks to Google. I thank God for her, for her life that I found her. I suffer from chronic physical illness and it is not easy for me to take care of things or even be on the phone many times and never the less for long. But thanks to Paige it all started to come on easier. Words are not enough to thank Paige and mind you I still have not gotten it fixed yet. But I trust God, trust Paige, and trust USA Auto Glass that it will be fixed and properly. I know their service will not contradict the rest of most the reviews seen here. Thank you once again. God bless you richly and abundantly always Paige. ? ?'? ?'???'?

    Glenda L.   ·   Google   ·   2 years ago

  • Outstanding Customer Service Experience I called spoke and been talking to Paige, from the Homestead, FL Servicing Center. She is very friendly, professional, and polite. Page she is excellent and the very best when it comes to providing good quality customer care. I kindly thank you so very much for going out of your way, above, and beyond in helping me take care of the glass windshield of my vehicle. I had made over eight calls to different places giving me run around before God putting Paige at the USA Auto Glass on my path thanks to Google. I thank God for her, for her life that I found her. I suffer from chronic physical illness and it is not easy for me to take care of things or even be on the phone many times and never the less for long. But thanks to Paige it all started to come on easier. Words are not enough to thank Paige and mind you I still have not gotten it fixed yet. But I trust God, trust Paige, and trust USA Auto Glass that it will be fixed and properly. I know their service will not contradict the rest of most the reviews seen here. Thank you once again. God bless you richly and abundantly always Paige. ??'? ?'???'?

    Glenda L.   ·   Google   ·   2 years ago

  • Ms. Tiffany had wonderful customer service and gave me an awesome price compared to other companies, the gentleman tech Luis was awesome did a great job no leaks and no mess ty guys ?

    Sand A.   ·   Google   ·   2 years ago

  • Annette L.   ·   Google   ·   2 years ago

  • Called USA Auto Glass for a estimate and spoke to Paige. She was great to deal with. She got me a appointment the next day. My tech Larry was professional and did a great job. Both Paige and Larry exceeded my expectations. Thanks!!

    Eric J.   ·   Google   ·   2 years ago

  • They went above and beyond to fix my window and the cowling for it with my insurance. Everything looks great and would definitely recommend them.

    Jennifer G.   ·   Google   ·   2 years ago

  • Tiffany was very competent and helpful. I was able to get them to come to my house the day after I called. Eric did a great job of replacing the window and the price was reasonable. Overall, I think they did an excellent job!

    Jane B.   ·   Google   ·   2 years ago

  • My name is Roxanne Vega I had a bad incident where someone smashed up my windshield and my back glass I was very stressed and overwhelmed I contacted USA and a lovely woman by the name of Paige took down all of my information and told me not to worry they would take care of everything ! She made me feel very comfortable her customer service skills are the BEST! My emotions were all over the place and Paige definitely made me feel at ease and she told me someone would be out within 2 hours Miguel called me 15mins later telling me he would b at my home in 30 mins he also was a very very nice person he came to my door greeted me told me about how long more or less he would be when he was done replacing the front & back he even vacuumed all of the glass from my seats in the front & back he was also aware I have children I know that is not a part of his job either but he took the time to do so and I very much appreciated it ! I would most definitely use USA again I mean I hope I don't need to lol but I will refer them to anyone I know that needs any type of glass repair or replacement .

    Fernando V.   ·   Google   ·   2 years ago

  • KENYA L.   ·   Google   ·   2 years ago

  • First thing First, The Customer Service Excellent!! Thank you so much Tiffany! Thank you Erik (Technician) Excellent service, very punctual and very knowledgeable! You both rock! I will recommend family and friends to USA AUTO GLASS. Very reasonable in price same day service! Thank you again!

    Pamela H.   ·   Google   ·   2 years ago

  • Tiffany, the one who took my call, was great. She explained everything to me well and the experience was a smooth ride. Luis, the technician, did an amazing job with the windshield replacement. 5-star rating for me.

    Dich J.   ·   Google   ·   2 years ago

  • I had a great experience with Jennifer. She and the company replaced my window exactly when they promised at a competitive price. The work was clean, efficient and thorough. I highly recommend them for any glass replacement needed for your vehicle. If you want pleasant service, on time delivery at competitive rates, call them. Ask for Jennifer, she is pleasant to deal with and on top of it all. Thanks USA Autoglass Team!!!!

    Chris B.   ·   Google   ·   2 years ago

  • Edwin G.   ·   Google   ·   2 years ago

  • I had a great experience with USA Auto Glass. Jennifer was very friendly and helpful setting up the appointment and Eric did an excellent job installing the factory replacement windshield in about 30 minutes. I would definitely recommend USA Auto Glass for windshield replacement.

    Denny M.   ·   Google   ·   2 years ago

  • Jennifer was great. She went above and beyond to locate a 2022 Lincoln Corsair windshield and kept me in the loop. The service was completed on time. Great experience and I would recommend them to anyone needing windshield repair or replacement.

    Jennifer M.   ·   Google   ·   2 years ago

  • Excellent service and response. Very prompt and all staff was very professional

    steve j.   ·   Google   ·   2 years ago

  • Very knowledgeable repair agent, highly recommend!

    Jamie B.   ·   Google   ·   2 years ago

  • Alex from the Homestead office was my tech. He arrived on time and was very professional. He works quickly and efficiently. They handed my insurance company as well make this a great experience.

    Stephen T.   ·   Google   ·   2 years ago

  • US Auto did a great job in replacing my. Windshield- Jennifer got a hold of my insurance company and got immediate approval, the men came down and changed the glass the next day, then Luis calibrated the electronics - a really impressive job all around.

    Lou D.   ·   Google   ·   2 years ago

  • Very affordable compared too big name competition, fast and friendly staff as well

    Jason H.   ·   Google   ·   2 years ago

  • Incredible Service at a great price!! Customer Service Reps. "Tiffany: and "Paige" were phenomenal and Technician "Rick" couldn't have been better! Recommended AAA+++

    Raymond B.   ·   Google   ·   2 years ago

  • As always, USA Auto Glass, Inc. was amazing! Tiffany and Miguel were outstanding! Thanks guys! Great service and very efficient - no headaches and they take care of everything -

    Ana J.   ·   Google   ·   2 years ago

  • Auto Glass was very professional they came to me and I was very happy with their service

    Sunny J.   ·   Google   ·   2 years ago

  • This was the best experience. From Paige in the office setting up the appointment, to Carlos doing the job, they were very professional and really went above and beyond what they were supposed to do. Thank you so much. Sissy

    Sissy S.   ·   Google   ·   2 years ago

  • I had a wonderful experience! From my initial call Tiffany was beyond helpful. She kept in touch with any new information and was a pleasure to speak with. Erik and Geli replaced my window and did an amazing job! All three were very professional!

    Michelle F.   ·   Google   ·   2 years ago

  • What a great service. I was afraid about the model of my car (Toyota Venza 2022), no too many on the streets. The company did a great job replacing my rear glass. Special thanks to Larry and USA Auto Glass.

    Cesar S.   ·   Google   ·   2 years ago

  • Great speedy service

    Erika O.   ·   Google   ·   2 years ago

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