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RecommendedVery patient, and very easy to work with this company! The product is excellent, but it is the people that make the experience worthwhile. Cathy Ayala was personable and professional. The company is easy to talk to, and the entire process was pleasurable. I can't say enough positive things about Paul Bange roofing and Cathy Ayala. Side note: my neighbor used another company which could not pass inspection. He ultimately had to hire Paul Bange to complete the roof to get it to pass inspection. This story made me call in the first place.
Cindy & Marvin F. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the kind words. Too often, we are called in to overcome challenges that customers have with other companies. Your feedback is greatly appreciated.
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RecommendedWhat can I say!!!! This is a class act organization! My mom had a serious roof leak Sunday afternoon. I called Paul Bange and got the switch board and once they heard the seriousness of our situation they had Steve Bates call me back immediately and after my conversation with him he arrived within the hour! He was in shock and awe of the interior but the real shock came when he got on the roof and saw we had a pool of over 5000 pounds of water sitting on the roof. He called me immediately and had us evacuate the house as the roof was in danger of collapsing. He then found the problem drained the water off the roof documented the issue by video so we had something to show the insurance company and gave us good advice and a detailed account of why this happened. The kicker is he did not take a penny for this even though we tried. Its not everyday you find a company that cares as much as Steve and Paul Bange roofing. Thank you so much for you quick response friendly attitude and most of all your help! Don't think twice when calling these guys they are a real class act and I will not hesitate to recommend them to all my friends and family!
Eric G. ·
Google 2 · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the review. Hope everything is still great!
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RecommendedVery happy Paul Bange customer From the first day I engaged Paul Bange to replace my entire roof they have been fantastic to work with. All things being equal with the many other roofing companies I contacted (competitive pricing, licensed, insured, professional, etc....). I chose and will continue to use Paul Bange for the intangible things they do well.... responsive, fix minor issues and do what they say... when they promise things. In my opinion there is no such thing as a perfect home project.... things happen, issues occur, etc.... and it's how a company adapts to the issues and solves the problems that matters most to me. After replacing my roof I had a few minor issues and when I contacted their office they were reasonably responsive. From the beginning to 5 months after my roof was completed, Cathy was and has been amazing. She helped on addressing my issues and has followed up several times to check in on how things have been. These are the additional intangibles that make me exceptionally happy with using Paul Bange.
Greg L. · 9 years ago
Response from Paul Bange Roofing, Inc.
Wow. Thank you so much for your kind words. We feel Cathy is truly exceptional. If we can ever be of further assistance, please do not hesitate to call.
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RecommendedExcellent work! Fixed my flat roof like new. Great service and fast response!
Ron W. · 9 years ago
Response from Paul Bange Roofing, Inc.
Ron, Thank you for the five star review. We know your time is valuable. We strive to be efficient. If we can be of any further assistance, please do not hesitate to call.
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RecommendedJohn Kenney from Paul Bange arrived on time and was very helpful and quoted a fair price! I'll definitely recommend him to anyone who asks! He was pleasant and respectful. John Kenney was on time and didn't beat around the bush about my options and didn't over sell me. I like that.
Myra M. · Yelp · 9 years ago
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RecommendedJohn Kenney from Paul Bange arrived on time and was very helpful and quoted a fair price! I'll definitely recommend him to anyone who asks! He was pleasant and respectful. John Kenney was on time and didn't beat around the bush about my options and didn't over sell me. I like that.
Myra M. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for your kind review. John is a valuable member of the team. If we can be of any further assistance, please do not hesitate to call.
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RecommendedGreat job very helpful Awesome work great communication
Vincent G. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the five star review. We take great pride in effectively communicating with our clients during each roofing project. If there is anything else we can help you with, please do not hesitate to call.
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RecommendedExcellent quality, job done very well.People very professional and friendly. I am a repeat customer with Paul Bange roofing. My experience with this company
from beginning to end has been exceptional. Last year I had a problem with leaks
from my roof.. I contacted Paul Bange. They responded quickly and were able
to take care of my roof problem. My main contact was Cathy Ayala who handled
all of my issues professionally and timely. As a result I have asked her to take
care of my most recent problem. Which is now being handled.Louis B. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you so much for your kind words. We are happy that we could provide you the quality service you deserve. If there is anything we can do for you in the future, please do not hesitate to call.
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RecommendedProfessional job Did a great job. On time, cleaned up really well, professional installation, and courteous crew. Only gave four stars because they are pricey. They are well known in the area as a premium roofer so you pay for that.
Ron W. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the kind review. We do realize that there are many options when choosing a roof contractor. Some of our competitors do charge less. We have no reason to argue their pricing. After all, nobody knows the value of their work better than they do. If there is anything we can do for you in the future, please do not hesitate to call.
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RecommendedGreat value. Prompt service The re-roofing was done without a problem. Annual inspections are punctual and informative. Personnel is attentive, professional and respectful.
Rosa V. · 9 years ago
Response from Paul Bange Roofing, Inc.
Rosa, Thank you for the positive feedback. I am so glad to hear that you are taking advantage of our Overhead Care Club. If there is anything we can help you with, do not hesitate to call. Thanks again.
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RecommendedHonest, punctual, informative and professional . Paul Bange was recommended to me by two of my neighbors. I called Them to look at my flat roof because it has boils. John Kenney arrived at the exact appointment time and he inspected the roof. He informed me that the boils were stable and not to do anything at this time. He also recomended a protective rubber coating to apply on the roof in the future. He said I could call on a yearly basis to look at the roof since it is now 8 years old and I can't physically go on the roof to check it. It is refreshing to have a business that is Honest and has honest employees. I'm an older female , my neighbor is the one that informed me of the boils . It would have been very easy for Mr Kenney to deceive me and spend my money. I will heed John's recommendation and all my future roofing needs will be done by Paul Bange. I give them 5+ stars
Ileana C. · 9 years ago
Response from Paul Bange Roofing, Inc.
Illeana, Thank you for taking the time to provide us feedback. I see that you have left a 1 star review out of a possible 5 stars, yet your comments are very positive. Perhaps this was unintentional. Regardless, I will discuss your feedback with John. If there is anything we can do to make your experience positive, please feel free to contact us. I'd like to schedule a time for a supervisor to assess your roof ASAP. Thank you.
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RecommendedGreat job and even better service.Our service tech Cathy was spot on with every detail. I know she will get more work from my neighbors, many of them couldn't believe how quick and clean the crew work. Thanks again Paul Bange Roofing and a special thanks to you Cathy. Well Done.
Dave G. · Yelp · 9 years ago
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RecommendedGreat Service... Highly recommend John Kenney as your service professional.
Very knowledgeable, honest and detailed explained all the information I needed to know to get my new roof. Felt super comfortable with Paul Bange Roofing.
Great service on time!!!Melissa N. · 9 years ago
Response from Paul Bange Roofing, Inc.
Melissa, Thank you for the kind words. We are fortunate to have John on the team. We get a lot of feedback that is consistent with your review regarding John. If we can ever be of assistance in the future, be sure to call us.
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RecommendedGreat Work and Fast We contacted Paul Bange Roofing after a heavy rain caused a leak in our roof. Matt came out that same day to evaluate the damage and provide a quote. We signed on right away and the crew was out here the next day. They resealed the flat part of our roof and even did a few extra things to ensure everything was perfect. They have a good reputation for a reason...good work, good service, good cost and quick repsonse time.
Chris W. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you so much for taking the time to provide us feedback. We are so glad that you felt we deserved 5 stars. We will be sure to let Matthew and the service technicians know about your kind words. Any assistance we can provide you in the future, know that we are only a phone call away. Thanks again.
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RecommendedGreat job and fast! Very professional and easy to work. Did what they said they would and quickly!
Wayne S. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the 5 star review. We feel it is vital we do what we said we would do. Considering that most roof work cannot be seen by the homeowner, integrity is even more important. Should there be anything we can help you with in the future, please do not hesitate to call.
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RecommendedWell done I had Paul Bange Roofing replace a skylight in my new home that the previous owner had put in herself. They did a great job bringing what could have been a disaster up to code. Thanks!!!
Rick H. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the kind words. We understand the importance skylights play in sealing the envelope of the home. We take pride in only installing skylights that have the necessary wind and impact ratings. Should there be anything we can do for you in the future, please do not hesitate to call.
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RecommendedExcellent job Very smooth and professional.
Andres R. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you so much for the 5 star review. Our team is committed to minimizing the discomfort of needing a roof serviced. If there is any thing we can help you with in the future, please do not hesitate to call.
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RecommendedExcellent work I recently had a bad leak in my roof, and because of previous work done over 20 years before, I again contacted Paul Bange roofing. They were over right away and Matt was awesome at answering all my questions , and surveying my roofing issues. My options were explained to me and I contracted the work right away. All work was done in a very timely manner and the workers were very thorough. Nails and debris from the previousis roof that was removed were picked up completely, so no worries about that. Matt was always a phone call away if I had any questions which was well appreciated. The workmanship was superior, as well as the selections of colors for the shingles.
I highly recommend Paul Bange roofing as a company you can totally rely on.Regina F. ·
Facebook · 9 years agoResponse from Paul Bange Roofing, Inc.
Regina, Thank you for the wonderful review. Your business is very important to us. We are so glad that we were able to meet your expectations. Matthew has proven to be a great team member. He takes pride in the level of customer service he provides. If we can ever provide additional service in the future, please do not hesitate to call. Thanks again.
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RecommendedGreat quality. Cathy and Paul were great, really delivering on their promise They assessed our needs,gave good options and did a great job at the cost and time expected
Donna S. · 9 years ago
Response from Paul Bange Roofing, Inc.
Donna, We are so glad to provide you the great service you deserve. If we can be of any further assistance, please do not hesitate to call. Thank you for taking the time to provide us feedback.
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RecommendedI am very satisfied and have referred friends to Paul Bange Roofing since I've had a very positive experience with their service. My service representative Bob exemplified professionalism, punctuality, dependability and very good scope of knowledge. My first contact with Bob occurred when I had a persistent leak in my roof. Bob was very friendly and patient crawling into my narrow attic until he was able to find the problem. The problem recurred and it was obvious my old roof needed replacement. Bob patiently sat down with his binder and explained the different type of roof tiles and the process involved, including permitting/ inspections and final city approval. He sent me to their showroom to have their staff help us pick out my roof tile. The placement of the roof went well, timely and efficiently. This was my first experience which was made very positive and reassuring, considering I was guided by a professional. I give them the highest rating.
Jose S. · 9 years ago
Response from Paul Bange Roofing, Inc.
Jose, Thank you for the positive feedback. Roof replacements occur about every 20 years. For most homeowners, the experience is new. We take pride in helping folks navigate the process. Bob is a valuable member of the Paul Bange Roofing team. I am so glad he was able to help. Thanks again.
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RecommendedExpert level of execution and Overhead Care Program Bob was very helpful through every aspect of our initial inspection and in his continued service.
Cody S. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the five star review. I am glad we could be of service. If there is anything we can do for you, please do not hesitate to call.
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RecommendedGreat workmanship The job was fast and safe. The workmanship was excellent. It was like magic one day the old roof was on the next it was gone there was no mess very clean and courteous
Anthony B. · 9 years ago
Response from Paul Bange Roofing, Inc.
Anthony, Thank you for taking the time to provide a review. We pride ourselves in being efficient. Your recognition of our safety considerations is much appreciated. If we can be of any service in the future, please do not hesitate to call.
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RecommendedHigh Quality Rep. is very knowledgeable and professional.
Sandra E. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the feedback. We pride ourselves in understanding the multitude of roofing system options for your property. Should there be anything else we can do for you, please do not hesitate to call.
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RecommendedGreat quality and price Communication was great, service fast and my new roof looks amazing.
Jack H. · 9 years ago
Response from Paul Bange Roofing, Inc.
Jack, We are so happy that you like your roof. Thanks for the kind words. Call us anytime we may be of assistance.
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RecommendedI will recommend Paul Bange to anyone who needs a roof. Jim is very informative and knowledgable about the product, process and steps of the repair.
Eddy D. · 9 years ago
Response from Paul Bange Roofing, Inc.
Eddy, Thanks for the kind review. We agree Jim is amazing. His customer service is second to none. If we can ever provide you additional service, please do not hesitate to call.
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RecommendedGreat Job!!! Working with your rep John Kenney was great. He's extremely professional and efficient. Will definitely refer him and your company to friends.
Lisette S. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for the positive review. John is a valuable team member. We are always happy to hear from those who benefit from John's high service standards. If we can be of any further service, do not hesitate to call.
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RecommendedHigh quality and professionalism An excellent experience with the crew and staff for the roof replacement. Well done Paul!
Randy J. · 9 years ago
Response from Paul Bange Roofing, Inc.
Randy, Thanks for the positive review. We believe our team members are the best in the industry. If there is anything we can help you with in the future, please do not hesitate to call.
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RecommendedHighly Recommend excellent service!! Beyond expectations! Great Experience! We were assisted by John Kenney, He provided infinite knowledge and wisdom to make this process a fast roof replacement with out any issues. Very professional and explained everything, We highly recommend him and Paul Bange Roofing for there expertise in roofing. The crew that came out was on time , cleaned up, and everything was done accordingly from start to finish. I would definitely contact them if I every need a roofing company again.
Margarita D. · 9 years ago
Response from Paul Bange Roofing, Inc.
Your 5 star review is most appreciated. We are very proud of John. We are always pleased when clients recognize in John what we know so well. He is a valuable team member. Thanks for the kind words.
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RecommendedQuality Job, Experienced Crew, Bob Alex From the first meeting with Bob Alex, I had complete confidence that the job would be executed properly, on time and with no surprises.
With my complicated work schedule, the crew always arrived on time, were neat and not demanding and cleaned up - amazing.
Bob helped to point out several trouble spots and he personally made sure to follow up during every step of the job from tear down to installation of new tiles.
If I had any questions, at any time, I could call Bob and he was always consistently present and able to solve any issues promptly.
Thank you Paul Bange for having such a great crew and especially for having such an amazing person like Bob Alex. He made a daunting task easy.
5 Star Service!
Debra S. · 9 years ago
Response from Paul Bange Roofing, Inc.
We truly appreciate the feedback. Bob consistently lives up to his reputation of exceptional service. He is truly a valuable member of the Paul Bange Roofing team. Should you have any future needs, please do not hesitate to call.
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RecommendedHigh quality, fast service I have used Paul Bange Roofing on 2 ocasión, the price is fair, fast service and you can call them any time you have a problem! Very reliable
Jenny C. · 9 years ago
Response from Paul Bange Roofing, Inc.
We are glad your roof experiences were worth noting. We realizes that roofs are the primary protection for keeping valuables dry. Exposure to South Florida rains requires quick service. We especially appreciate clients that welcome us back for any additional roofing needs.
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RecommendedAlways responsive and got the job done. We had stubborn leak around the chimney that the prior roofer could not repair. Then we contacted Bob Alex at Paul Bange Roofing and they got it fixed.
Gian C. · 9 years ago
Response from Paul Bange Roofing, Inc.
I wish I could say that roof leaks were always easy to find on the first attempt. But, that would be inaccurate. We are fortunate to have the best technicians in the roofing industry. They often find those troublesome problems that others miss. Recognition of their efforts is greatly appreciated.
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RecommendedJob well done Matt came out to inspect the roof and gave us a very detailed presentation of the work that needed to be done and the options we had. The work was performed as promised. Our new roof looks great!
Jordan U. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you very much for your review. We are proud to have Matt on the team. We are so glad you enjoy your new roof. If there is anything we may assist you with in the future, please do not hesitate to call.
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RecommendedI have always been extremely satisfied with Paul Bange Roofing.
Jan B. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for your 5 star review. Your consideration is much appreciated. If we can be of any further assistance, please do not hesitate to call. Thanks.
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RecommendedMatt is always pleasant. all work that has been done for me has been good.
Gale A. · 9 years ago
Response from Paul Bange Roofing, Inc.
Matt is a valuable team member. I know of no one who doesn't enjoy working with him. Thank you for the kind words.
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RecommendedWorkmanship is impeccable and there crew very professional I had my entire house roof done by Paul Bange Roofing last year. There crew were always on time and very professional. They made sure that any concern that I may had have were address immediately. There workmanship is impeccable and in the future I would do business again with Paul Bange Roofing.
Arnie B. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for your kind words, even after a year. We always enjoy hearing from clients who have used our services. We are confident that your Paul Bange roof will last many years. Should any situation arise where you need assistance, please do not hesitate to call.
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RecommendedJob well done
Robyn K. · 9 years ago
Response from Paul Bange Roofing, Inc.
Thank you for your 5 STAR review. We value your feedback and are happy to have served you.
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